Ice Deli

2700 W Lawrence Ave, Springfield
(217) 787-7304

Recent Reviews

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Erin E. Copley

By far the best flavors and shaved ice around. Would love a location in Jacksonville😍

Zack Wilson

Best shave ice in Springfield.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shark Attack

Jenny Heaton

I really enjoyed my sugar free Blue Raspberry.

Atmosphere: 5

Food: 5

Service: 5

Dorcia Wiliams

Great place to get snow cones

Atmosphere: 5

Food: 5

Service: 5

Joshua Cole

so freaking good!!! the best in town

Scott Nichols

Good stuff

joshua Cole

Best ice delli in town! Good food and the lady below is def a

Atmosphere: 5

Food: 5

Service: 5

Karen

During my recent visit to Ice Deli, I was immediately taken aback by a disturbing display that ultimately led me to leave without making a purchase. This review aims to shed light on the shop's lack of accountability, insensitivity towards racism, and the unsatisfactory customer service I experienced. It is important to note that as a white individual, I recognized the racist implications of the display.Ice Deli's decision to showcase a stuffed animal bird hanging from a noose was deeply troubling. The historical context and symbolism associated with such imagery are undeniably linked to racial violence and oppression. As a white customer, I could not ignore the racist undertones of this display. It is crucial for businesses to understand the impact of their actions and ensure they create an inclusive and welcoming environment for all customers, regardless of their background.Furthermore, the lack of accountability demonstrated by Ice Deli was disappointing. When I expressed my concerns to the staff, they appeared dismissive and failed to address the issue adequately. This lack of responsibility only perpetuates a culture of insensitivity and disregard for customer feedback, further exacerbating the problem.In addition to these issues, the overall customer service at Ice Deli was unsatisfactory. The staff seemed disinterested and inattentive, failing to provide the level of service one would expect. As a potential customer, feeling valued and respected is essential, and unfortunately, Ice Deli fell short in this regard.In conclusion, my encounter with Ice Deli was not only disappointing but also highlighted the presence of racism within their establishment. The disturbing display, lack of accountability, and unsatisfactory customer service all contribute to an unwelcoming atmosphere. It is my hope that Ice Deli takes these concerns seriously, addresses them promptly, and works towards creating a more inclusive and respectful environment for all customers.

Laura Philips

I was pleasantly surprised! Very tasty! Size down; the portions are large.

Gregory R Macdonald

This is the CLEANIST ice stand I HAVE EVER VISITED!!!! Take your kids!

Teresa Marie

love their snow cones! the best.

Teresa Krstulovich

love their snow cones! the best.

kayden Rittenhouse

We went there tonight for our first time this season, thinking they closed at 10 & arrived at 9:35, they close at 9:30. The employees were on thier way out but one of them saw us and offered to still serve us! We were so thankful! It was a small but BIG gesture & I was so greatful for his offer and willingness to stay a couple minutes longer! I should have asked his name. The flavors are always amazing as well!

Alexis Hamilton

We just left ice deli happy as can be.. My son is autistic and we celebrated his birthday with a treat. They made him a Michael Jackson special which is not on their list. his face lit up. the young ladies working were so kind and sweet to him..Thanks so much

Alexis Hamilton

We just left ice deli happy as can be.. My son is autistic and we celebrated his birthday with a treat. They made him a Michael Jackson special which is not on their list. his face lit up. the young ladies working were so kind and sweet to him..Thanks so much

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