Illinois Department of Health Care and Family Services POBOX19138
2200 Churchill Rd, Springfield
(800) 447-4278
Recent Reviews
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They take "child support" from the custodial parent, then don't Even give any of it to the kids, the state literally keeps every cent. And it doesn't matter if you're paying every week, they'll still take your taxes and put liens on your bank account then claim it's for "child support" but still don't give any of it to the kids and they need the money more than the state. Don't call it child support if the state is keeping it all!!
Not at all helpful
I'm not sure where to leave a review, but I'm leaving one here!David.S is truly amazing! He took the time to assist me when no one else would. I couldn't be more grateful for the empathy he showed me, along with him having compassion for his position. Thank you again for allowing me and my baby to receive the care we need without the stress!
I spent 2 hours on the phone just to get hung up on as soon as someone answers And then I call back and they say they're closed.
Awful, where do they find these people? Do they start the day angry?
Awful, where do they find these people? Do they start the day angry?
they need not to have callers wait on hold for hours on...
CALL CENTER STINKS! I was told I was number 32 in line ..
Wait time on the phone is unbelievably LONG!
Maybe it was this place, I don't know I'm leaving a review for Jeremy (talked to last Thursday )& his good friend(who I talked to today, didn't catch his name) they helped me out so much, 5 stars for y'all! I got to them by calling, pressing 1 and then pressing 5 lol I'm leaving a review on all the Springfield places cause I know that's where they're located
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