Jimmy John's

2925 W Iles Ave, Springfield
(217) 546-9773

Recent Reviews

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Jonny Jonson

Food was great but I got a water and it tasted like moldy bread, check your lines!!!

ybarber Work

I ordered delivery that took well over an hour. Which is not on brand at all. In addition to this for some reason the driver called to let me know he had arrived but he didn't. When I tried to call back he kept forwarding my call. Don't play with people's time, money, and food..... Although I did get a refund. My lunch hour is over, service was bad and I'll never order from here again....

Atmosphere: 1

Food: 1

Service: 1

Rotund Monibuv

Used to order from here when they could actually deliver on time, but not anymore. It shouldn't take nearly an hour for my sandwich to be out for delivery, let alone waiting even more time for it to actually arrive. My last 5 deliveries have taken nearly an hour and my most recent order took 90 minutes, which is concerning I live less than a mile and half away. This place is such an absolute joke that even DoorDash is faster now, which says just how much this place has fallen. Go elsewhere if you don't want to wait an hour and a half for your food.

Atmosphere: 1

Food: 1

Service: 1

Bell Rickerd

they always deliver my lunch late. i get a 30 minute break, it's been out for delivery since 11:38 yet my breaks almost over and i haven't gotten my food. thanks!

C LV

Great experience! Shout-out to Owen for taking care of our big order, being patient, and providing great service.

Samantha England

This location has terrible customer service and their staff is incompetent. I'm stuck at home taking care of my mother on hospice and was unable to make an online delivery order so I called the Iles location and requested one of their tasty and speedy deliveries only to be denied.
I'm 2.5 miles from the Iles location, only 5 minutes away but they refused to deliver.
I know that I could order something else but that's all I really have an appetite for,
Taking care of dying family is hard.
Thanks Owen

Atmosphere: 1

Food: 1

Service: 1

Dragon Knight DJX

I recently ordered from Jimmy John's, and I was thoroughly impressed with the experience. My delivery driver, Dawn, was excellent. She delivered my food on time, and the food was fresh and delicious. The totally tuna sandwich I ordered was fantastic! Both the service at the store and the delivery were top-notch. I highly recommend Jimmy John's to everyone—five stars all the way!

Atmosphere: 5

Food: 5

Service: 5

Eric Hansen

Great server super clean and food was delicious and

Atmosphere: 5

Food: 5

Service: 5

Drake Johnston

Yo the jalapeño ranch chicken wrap slaps hard af? so good it should be a permanent addition to the menu.

Atmosphere: 5

Food: 5

Service: 5

Jacob Bietsch

Always quality food and service, clean establishment, clean bathrooms and friendly staff. 10/10 so far!

Jerry Higgins

Great to go / great delivery. Family like the fast food change.

Jonathan Reyman

This JJ's has really friendly staff - so upbeat. I had the turkey sub which had a clean, refreshing flavor. My wife had the veggie. She gave me a couple of bites, and it was better than my turkey sub. Next time, I'll order the veggie. An excellent quick lunch.

Jake Bietsch

Always quality food and service, clean establishment, clean bathrooms and friendly staff. 10/10 so far!

olivia perry

employee cameron made my entire experience! cameron should hold the keys to the castle. not only did cameron make my sandwhich better than anyone ever but he made me laugh the entire time! please promote cameron. cameron needs to be president.

Dominique

First of all, when I received my food. My bread was entirely too hard, and the bread was moldy. So I called and asked to speak with a manager, and then they sent someone to deliver me another sandwich. And when the person arrived, he had the audacity to throw my sandwich at my front door. ? I was so upset, I just threw the whole thing away. And management, never did anything about the situation. So if I could give them, no stars I would. Terrible place and I’m never ordering from them, ever again.

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