Joe's Italian Pizza in Springfield (not Lincoln)

Worst pizza experience ever. They said "one hour." An hour and twenty minutes later, I'm waiting in the parking lot for the lone delivery person to bring the pizza to my car (customers aren't allowed to enter the restaurant). She literally took my credit card back inside while I waited another 2-3 minutes for the receipt. Nice girl, but a ridiculous business model for pickup pizza. Still, I thought: maybe the pizza will be worth it. Nope - absolute garbage. Bland as could be, hardly any sausage and if that was extra cheese, I fret to imagine how much cheese a regular pizza would have. It even smelled funny; the sauce was sour. All three of us agreed it was awful pizza. This restaurant should be ashamed of itself.

Atmosphere: 1

Food: 1

Service: 1

Someone told me about Joe's
And my wife wanted to do pizza and a movie on a friday.....
So we ordered!

It was our first time, so we decided not to order over the phone but go in and order.
Not....
The dining room was closed...
They have food runners bringing your pizza to your car... taking payment from the car also... cash or credit ?. However, they did a outstanding job, and that was the highlight of the whole experience.

We ordered one large pepperoni and one large sausage...
Both pizza with tax was 35 something....
But who cares about pricing when it comes to GOOD PIZZA.

So I thought....
Truthfully the pizza was a 2.5
The taste just wasn't there...
Sauce makes a pizza in my opinion and Joe's sauce didn't have any taste what so ever.
I asked for extra sauce on my sausage pizza and still no flavor.
Not sure if we ordered on a bad night, but Joe's just didn't live up to the high expectations we had.
There was plenty of cars waiting for orders
So maybe it's just me.
Being from Chicago, I've had some of the best pizza in the world ?. So my taste buds know goodness when we get it.
2.5 out of 5 stars

Food: 2

Service: 5

Always good!!!

Food: 5

Service: 5

No eat in dining anymore, but that’s ok. The food is still great.

Food: 4

Service: 5

Recommended dishes: Lasagna

Been going to Joe's over 30 plus years .

Atmosphere: 5

Food: 5

Service: 5

It's always great pizza.

Food: 5

Service: 4

Recommended dishes: Joe's Special Pizza

Called to order a pizza, person answering the phone was very short while ordering. No big deal. Waited the hour to get the pizza. I thought the pizza must be great if it takes that long to make or they are very busy. Neither was the case unfortunately. Called to let them know I was there and was hung up on. Extremely rude behavior by the employees, especially for a pizza that digiorno wouldn’t put their label on. Doughy flour tasting crust basically nonexistent awful sauce skimpy toppings. At 2 pieces and threw the rest in the trash. Save your time, money, and dignity before patronizing this rat hole of an instant bake pizza place.

Atmosphere: 1

Food: 1

Service: 1

Great Pizza! Great Price!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

I have very fond memories of Joe's over the years - even driving by brings a smile to my face. So the nostalgia coupled with the amazing pizza brings it to 5 stars for me. The service is hit-or-miss depending on who helps you but its really never been the friendliest place to order from. My most recent order was hot & ready in the 45 minutes quoted and the young man who brought the order out was very nice. While they make a solid pizza with good crust and a sweeter sauce, don't pass over the lasagna - it is delicious!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Lasagna, Cheese Pizza

The Pizza was average. A good crust and sauce. Toppings were a bit skimpy. Pickup

Food: 3

Service: 5

Shady place saw lady give pizza to truck it left came back 15 minutes later she gave that same pizza to another driver after being in other person possession Stay away not upscale staff at all.

Parking: Very poor service

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cheese Pizza

Always a great pizza. Carry out (pickup, they bring it to your car) only so the atmosphere is as good as your vehicle. They are busy so be prepared to dial their number frequently but the pizza is worth any wait you may have.

Food: 5

Service: 5

Recommended dishes: To Go Salad, Side Salad, Chef Salad, Garlic Rolls, Cheese Tortellini, Garlic Bread, Meatball Poorboy, Lasagna, Italian Grilled Cheese, Extra Dressing, Cheese Pizza, Mostaccioli, Salad, Sausage Link, Ham

All I can say is WOW horrific customer service. That old woman will run that business down to the ground.I order there every couple of weeks and today when I was trying to order it was continuously busy and then it said I was blocked. That’s weird so I had my boyfriend try and he got the busy line non stop but no message saying he was blocked. So, he went to the store and tried to just order a Togo since he couldn’t get through to anyone and the young kid took the order and said it was going to be an hour. I showed up an hour later to pick up the pizza and the old woman came out and said she didn’t have the pizza that he placed because they don’t do that it was only curbside ordering and we needed to call the number. I then explained that I couldn’t get through to order and he tried but mine said it was blocked and then she had the AUdacity to say that they blocked me for a reason either I didn’t pick up a pizza or someone was being an idiot. ????? She had no clue why I was blocked, called me an idiot indirectly, did not care to resolve any issue and didn’t know of an issue. I would say that if she was smart that she would have a separate line for people to call orders in and then have a separate line for people to call to pick up the pizzas curbside so that people can get through the lines without continually being busy and if she was smart she would not assume and she would know why someone was blocked if someone went to the extent of blocking someone. I am so appalled by her, such an awful person. I will let everyone know about this experience. I have never felt so attacked by nothing that was done wrong.

In an earlier time I would have given all 5 stars. I hadn't been to Joe's Pizza for several months and was looking forward to the savory pizza Springfield has come to depend upon for many years. Should I say decades?When I arrived to pick up my order I was surprised to find a locked door. The dining room was dark but the kitchen lights were on. I waved to a cook who came to the door, unlocked it, and handed me the pizza.They're evidently going through some transition. At this time I don't know if it's remodeling or shutting down. I hope it's not the latter. I have a lot of happy memories associated with Joe's. I'm sure a lot of others have too. So my advice is GET IT WHILE YOU CAN!

Atmosphere: 1

Food: 5

Service: 3

They screwed up my order. Ordered mostocioll with MARINARA & MEATBALLS. We got only MEAT SAUCE! Not acceptable after she even read my order back to me. Not ready at pickup time either. Salad is a joke!Prices increased too.Probably last visit for me.

Food: 2

Service: 1