Restaurant is currently closed. All menus have been removed from the sign. Grass is over a foot and a half tall can't keep employees recently employees overdosed at work had to have ambulances come and pick them up. Food is always cold and nasty out of temp. The restaurant did just get a new remodel not very long ago. It looks nice on the inside.
cdlrmommy
Went to drive thru. Told to pull around it would be 5 minutes. 20 minutes later still
Atmosphere: 1
Food: 1
Service: 1
Dyann Hunter
The chicken was burnt. The biscuits were inedible. I notified corporate but never got a response.
Food: 1
Service: 1
Kathy Mantell
The cook spent his time yesterday the18th talking on his phone and the manager evidently didn’t step in and do or say anything to get him going. Had 1 young girl running from position to position trying to get things moving for the customers.
Atmosphere: 1
Food: 1
Service: 1
Tracy Lynn
Order my son chicken sandwich no mayo and didn't get other two items . Got two mini chicken that had Xtra mayo and looks like it was a week old.
Food: 1
Service: 1
Rocky T.
No lights at menu, no lights what so ever at drive thru. Had to pull all the way up to window to order with no menu. Then asked to pull around to Front of building with the 4 other cars out front waiting for their orders. I'm so shocked they are even open still.
Tracy Jo Hill
We went thru drive up & nobody answered so went to window drive up, to be told that we had to order food online. It took us half an hour to get food, by time we got done. Frustrating!!!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
Marilyn R.
went to 9th street location in Springfield il . I know the area was getting run down , but did not think the business would be ! the service was adequate and the young girl serving us tried her best. chicken was burnt , beyond good taste portions small ! price was way more than web site said. oh of course no receipt given! thing is manager sat right behind my husband and me as we discussed are meal. DID NOTHING! I grew up in that neighborhood and had to talk husband into going. never again!!!
Zekotail
Terrible experience. We ordered 12 pieces of chicken, but we only received 10. It is also very soggy too. Never order from here if you do not want to waste your
Atmosphere: 1
Food: 2
Service: 1
Sentient Construct
I think there is something wrong with the cleanliness standard there. I have not felt this ill in my adult life and I am sure this place is to blame. I hope they get themselves sorted out before they kill
Forgive me if I spell your name wrong. Mari-A was a pleasure. She is so sweet. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Karen Kresse
Absolutely awful, but I never even tasted the food. Never got my order. Ordered on-line for a drive thru pick up buy got there and they said I had to come inside. Child sleeping in car hence why I did drive thru. Employee at window was so rude. I ended up driving away, now trying to get the charge reversed. That Employee at the window is a huge mistake on them, she should be washing dishes, anything away from the customers.
Atmosphere: 1
Food: 1
Service: 1
Chris Tate
They might as well close at 7 cuz they turned the light off in the drive thru after we ordered one item and told us to pull around. Trash.
Cheyanne Williams
Went through the drive through and ordered a number 13 and the food was cold and hard and they shut the menu light off on us and told us they didn’t have any of the new hot and spicy chicken wings just tonight
Ace Cork
Person after me ordered the same thing and they got mine somehow workers were very loud about personal lives and
Restaurant is currently closed. All menus have been removed from the sign. Grass is over a foot and a half tall can't keep employees recently employees overdosed at work had to have ambulances come and pick them up. Food is always cold and nasty out of temp. The restaurant did just get a new remodel not very long ago. It looks nice on the inside.
Went to drive thru. Told to pull around it would be 5 minutes. 20 minutes later still
Atmosphere: 1
Food: 1
Service: 1
The chicken was burnt. The biscuits were inedible. I notified corporate but never got a response.
Food: 1
Service: 1
The cook spent his time yesterday the18th talking on his phone and the manager evidently didn’t step in and do or say anything to get him going. Had 1 young girl running from position to position trying to get things moving for the customers.
Atmosphere: 1
Food: 1
Service: 1
Order my son chicken sandwich no mayo and didn't get other two items . Got two mini chicken that had Xtra mayo and looks like it was a week old.
Food: 1
Service: 1
No lights at menu, no lights what so ever at drive thru. Had to pull all the way up to window to order with no menu. Then asked to pull around to Front of building with the 4 other cars out front waiting for their orders. I'm so shocked they are even open still.
We went thru drive up & nobody answered so went to window drive up, to be told that we had to order food online. It took us half an hour to get food, by time we got done. Frustrating!!!
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Fried Chicken
went to 9th street location in Springfield il . I know the area was getting run down , but did not think the business would be ! the service was adequate and the young girl serving us tried her best. chicken was burnt , beyond good taste portions small ! price was way more than web site said. oh of course no receipt given! thing is manager sat right behind my husband and me as we discussed are meal. DID NOTHING! I grew up in that neighborhood and had to talk husband into going. never again!!!
Terrible experience. We ordered 12 pieces of chicken, but we only received 10. It is also very soggy too. Never order from here if you do not want to waste your
Atmosphere: 1
Food: 2
Service: 1
I think there is something wrong with the cleanliness standard there. I have not felt this ill in my adult life and I am sure this place is to blame. I hope they get themselves sorted out before they kill
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Forgive me if I spell your name wrong. Mari-A was a pleasure. She is so sweet. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Absolutely awful, but I never even tasted the food. Never got my order. Ordered on-line for a drive thru pick up buy got there and they said I had to come inside. Child sleeping in car hence why I did drive thru. Employee at window was so rude. I ended up driving away, now trying to get the charge reversed. That Employee at the window is a huge mistake on them, she should be washing dishes, anything away from the customers.
Atmosphere: 1
Food: 1
Service: 1
They might as well close at 7 cuz they turned the light off in the drive thru after we ordered one item and told us to pull around. Trash.
Went through the drive through and ordered a number 13 and the food was cold and hard and they shut the menu light off on us and told us they didn’t have any of the new hot and spicy chicken wings just tonight
Person after me ordered the same thing and they got mine somehow workers were very loud about personal lives and
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Crispy Colonel Combo