A good place to get a quick bit to eat. I enjoy the tortilla soup. I recommend the lemon blueberry cookie.
Taylor C
👍👍
John Murrell
Wonderful place. Staff is excellent. Very professional and welcomes everyone at times and the food is delicious .
Aaliyah Solomon
I had a disappointing experience here during lunch. The service was poor with a lot of miscommunication around my order, and I ended up waiting far too long even though the place wasn’t busy. When my food finally came, it tasted rushed and lacked quality. I won’t be returning.
Angelique Hamilton
Went in Saturday, May 17, to grab a quick tea. I LOVE their tea. There was nothing quick about this visit. I don't mind waiting, but when there's a long line, send another person to take orders! One person taking orders on a Saturday during the lunch hour seems like customer service isn't a priority.
Victoria Tedeschi
Great food and great customer service! Justina was the best!
sagexus
Order an ice tea at 8:50pm and am sitting in the drive thru speaker on 4/23/25. I don’t hear anyone say anything for 2 minutes. I try swinging around to go inside.. employees turn all the lights off and I see them scurrying around inside.
Now since employees want to close stores 10 mins prior to posted hours I have to contact corporate over a $5.06 tea refund because lazy workers don’t want to work.
When I worked retail at kohls I had to stay 30 minutes AFTER closing hours. At my current job I get off at 4:30pm. I cannot leave early. Stop being lazy McAllisters. Complete inconvenience that I have to go through hoops and bounds to get a $5.06 refund now.
Editing my review with a photo of my order cancellation/refund that was given to me the following morning after getting shafted. Please see the picture.. the store attempted to give some lengthy explanation to cover their own butt and their explanation doesn’t even make sense. They say reason: customer no longer wants order… uhm yes I did.. but you guys decided to close 10 minutes early.
“Guest did not arrive at pickup before 9:44pm when last employee left the store at 9pm”
Their explanation makes 0 sense. Your store hours say they close at 9pm. I put in the mobile order for 1 tea and was in the drive thru window at 8:50pm when you guys decided you didn’t want to work and turned off all the lights. Don’t lie about your explanation. I’m in the midst of contacting corporate over this.
Tiffany Stark
Love it
Patrick Stewart
An absolute joke of a place. The management and the staff are ridiculous. Not only did they forget my order so long that my entire party had finished their meal, they gave me attitude when I asked about my meal. They sent it along with a drink that I didn’t order and then looked at me like I was stupid. Do not go here!
Patti Hei
I had the club wrap with potato salad as my side. It was very delicious 😋.
It’s good food here, but I’ve never waited longer in my life for a ham sandwich.
Home Skillet
I suggest don't ask for a monster burger while you're there.
Daniel Dixon
The Springfield Illinois McAllister crew is the best on the business.
Christy Stephenson
We love Springfield’s South Dirksen location!! The portions are always generous, the food hot, and Lashonda is wonderful. She’s so friendly under pressure:)
K Cole
Was very disappointed with my experience there, had to listen two men argue and say some not so good things was very uncomfortable with the whole thing as my food was made last had one item and it took a good 15 minutes as I sat there and listened to them argue and say some not so friendly words I don’t feel comfortable saying. The kind lady did give me an extra tea that was good, but just very disappointing and uncomfortable which the whole store and how that whole thing was situated in front of customers.
A good place to get a quick bit to eat. I enjoy the tortilla soup. I recommend the lemon blueberry cookie.
👍👍
Wonderful place. Staff is excellent. Very professional and welcomes everyone at times and the food is delicious .
I had a disappointing experience here during lunch. The service was poor with a lot of miscommunication around my order, and I ended up waiting far too long even though the place wasn’t busy. When my food finally came, it tasted rushed and lacked quality. I won’t be returning.
Went in Saturday, May 17, to grab a quick tea. I LOVE their tea. There was nothing quick about this visit. I don't mind waiting, but when there's a long line, send another person to take orders! One person taking orders on a Saturday during the lunch hour seems like
customer service isn't a priority.
Great food and great customer service! Justina was the best!
Order an ice tea at 8:50pm and am sitting in the drive thru speaker on 4/23/25. I don’t hear anyone say anything for 2 minutes. I try swinging around to go inside.. employees turn all the lights off and I see them scurrying around inside.
Now since employees want to close stores 10 mins prior to posted hours I have to contact corporate over a $5.06 tea refund because lazy workers don’t want to work.
When I worked retail at kohls I had to stay 30 minutes AFTER closing hours. At my current job I get off at 4:30pm. I cannot leave early. Stop being lazy McAllisters. Complete inconvenience that I have to go through hoops and bounds to get a $5.06 refund now.
Editing my review with a photo of my order cancellation/refund that was given to me the following morning after getting shafted. Please see the picture.. the store attempted to give some lengthy explanation to cover their own butt and their explanation doesn’t even make sense. They say reason: customer no longer wants order… uhm yes I did.. but you guys decided to close 10 minutes early.
“Guest did not arrive at pickup before 9:44pm when last employee left the store at 9pm”
Their explanation makes 0 sense. Your store hours say they close at 9pm. I put in the mobile order for 1 tea and was in the drive thru window at 8:50pm when you guys decided you didn’t want to work and turned off all the lights. Don’t lie about your explanation. I’m in the midst of contacting corporate over this.
Love it
An absolute joke of a place. The management and the staff are ridiculous. Not only did they forget my order so long that my entire party had finished their meal, they gave me attitude when I asked about my meal. They sent it along with a drink that I didn’t order and then looked at me like I was stupid. Do not go here!
I had the club wrap with potato salad as my side. It was very delicious 😋.
Restaurantji Recommends
It’s good food here, but I’ve never waited longer in my life for a ham sandwich.
I suggest don't ask for a monster burger while you're there.
The Springfield Illinois McAllister crew is the best on the business.
We love Springfield’s South Dirksen location!! The portions are always generous, the food hot, and Lashonda is wonderful. She’s so friendly under pressure:)
Was very disappointed with my experience there, had to listen two men argue and say some not so good things was very uncomfortable with the whole thing as my food was made last had one item and it took a good 15 minutes as I sat there and listened to them argue and say some not so friendly words I don’t feel comfortable saying. The kind lady did give me an extra tea that was good, but just very disappointing and uncomfortable which the whole store and how that whole thing was situated in front of customers.
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