McDonald's

501 S Grand Ave E, Springfield
(217) 522-5866

Recent Reviews

John C Fridley

Another stop at McDonald's. Food was normal. Service and atmosphere were acceptable.I will stop there again

Atmosphere: 4

Food: 5

Service: 4

Tonya Cowan

I came through to get an iced coffee. I put an order online I get there. They tell me they don’t have iced coffee but that’s not the kicker. I asked for a refund and they told me I had to go through the app to get a refund I go on the app to look on how to get a refund and there’s no way to do it so now they’ve stole my money And I’m filing a police .

Atmosphere: 1

Food: 1

Service: 1

Luke Bieneman

Wish I could give them no stars. I've gone twice in the drive thru. Never been quicker than 20 minutes to get food. Told me to wait in a spot for my food that I could see someone parked in. They said no, park there. So I got as close as I could. Then someone brought the wrong food, I told them it was wrong they smiled, waved, and walked away. Never going back. So now I'm starving and have to go back to work. Thanks McDonald's. What a joke

باندا جيمرز / PANDA GAMERS

They don't work hard and take a lot of time and talk a lot together.

Atmosphere: 1

Food: 2

Service: 1

Lara Noble

Lovin it!Update 2024... Used to be my fave McDonald's but it is beginning to remind me of the McDonalds that used to be on 9th and N Grand. It took 3 months of me frequenting the McDonald's on N Grand twice a week for them to finally tell me that none of their iced/cold flavored coffee drinks would be available due to a broken machine. Well, we see where that McDonald's is now .. it's long gone. Now for the 3rd time, S Grand has said that they have no macchiato drinks. Their machines are down.... Greeeeaaaat. Maybe you could post a sign so I don't waste an hour of my time in the drive thru, then still not tell me as I pull up to pay, you accept my money and my code, just to arrive at the pick up window to be asked if I wotld like something else!!!???? Y'all could have saved yourself a not so great review by simply communicating a lil bit.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Burger King Chicken Nuggets

Lori Bostick

The clerk was confused about how to enter the restaurant code for free fries and became annoyed and frustrated.

Atmosphere: 1

Food: 4

Service: 1

Fimbulwinter

No ice, flat soda, soggy, undercooked fries, burger with wrong toppings, and I had to wait 15 minutes to get it all.

Atmosphere: 3

Food: 1

Service: 1

Willie “KNG” Rice

It was alright just tripped me out 13 dollars for 5 hash browns

Service: 4

Jeremy Johnson

Not the greatest McDonald's the food was served fast but to another customer who luckily gave it to me it wasn't made fresh I could tell it had been in the warmer for a minute and I went at 8

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Crispy Chicken Sandwich, Egg Mcmuffin

Vito Schultz

Not 24 hours

Dawn Tarrant

Filthy and took too long.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburger, Chicken Mcnuggets

Maine Sams

Fries where old an fish was gross

C. Davis

Ordered a egg and cheese biscuit. Told them "No bacon". Guess what I got? Then it was cards only, no cash. Then there was no receipt. Scarry business. Not going back there.

Atmosphere: 3

Food: 2

Service: 2

Darius Declerck

I’m in the McDonald’s right now, I have been waiting for 30 mins for a coffe and quarter pounder meal! We are the only people here, terrible customer service, if I could leave 0 star I would!!!

Football Shit

Terrible customer service waited at counter for atleast 10 minutes before being attended

Atmosphere: 2

Food: 4

Service: 1

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