McDonald's

3420 Freedom Dr, Springfield
(217) 793-1305

Recent Reviews

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Jamon antoine

Drive through is extremely slow. Not even a crowd and still slow. Please do better. It's supposed to be fast food

Service: 1

CJ Fike

Cold borderline rude staff, cold food, did not want sugar in my coffee just cream, got sugar anyway.

Atmosphere: 3

Food: 2

Service: 1

Abi Stephens

I usually come around 6:30AM, they open at 5 but half the time they don’t answer, or let me know if they’re just not open right now. I know they’re in there but they completely ignore me. That and the wait for food when you’re the only one in line sometimes is ridiculous compared to other locations.

Atmosphere: 2

Food: 4

Service: 1

Christopher Hillman

The manager & staff were great and the food was hot & tasty!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quarter Pounder Hamburger, Mcdouble, Big Mac, French Fries

Melissa Reeves

Usually don't have issues with this location but I placed an online order today I get there they confirmed my order then waiting in drive through about 15 min I finally get to the first window they didn't have my order I get to 2nd window still tried to give me the wrong order proceeded to show them the receipt on app finally got my order but it was cold!!!

Atmosphere: 1

Food: 1

Service: 1

pierce cook

Would give negative stats if I could. Avoid this restaurant at all costs. Guy that took our order in the drive thru lane had to take it twice and when we pulled around it was still wrong. Barely got it figured out in the drive thru. Pulled us up and we waited 15 minutes for our food and when we got it we were missing a burger and one of our sodas was wrong. Staff gave us attitude when we asked for our missing burger and shot us dirty looks as we pulled away. Horrible service all the way around

Atmosphere: 1

Food: 1

Service: 1

Michelle Hayes

Slow, luke warm food, and most of the staff treat you like you're bothering them.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Egg Mcmuffin, Dr Pepper

Brad Stanton

Filthiest McDonald's out there. Smells like the southbound end of a northbound skunk. They must be growing weed in the back.

Bob Tucker

Very friendly staff

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Hamburger

Lindsay

Took 25+ minutes for a coffee and made me pull up

Atmosphere: 1

Food: 1

Service: 1

Михаил Коуров

I’m really disappointed with this McDonald’s location. The staff was rude and unprofessional, taking an unusually long time with my order. I waited 15 minutes for something that should have taken 3, despite there being hardly any orders and almost no other customers in the restaurant. Why it took so long is anyone’s guess. The staff also seemed off, almost like they were under some kind of influence, and they weren’t wearing gloves, which raises serious concerns about hygiene. I actually saw them handling fries with bare hands! The drinks tasted watered down, like they’d been mixed with tap water that had a strong chlorine taste. To make it worse, the employees were loudly chatting among themselves, completely ignoring the presence of customers. Plus, it was freezing inside — colder than it was outside, even though it’s already chilly in the fall. I wouldn’t recommend going here until they improve their service, hygiene standards, and overall environment.

Atmosphere: 1

Food: 1

Service: 1

Shireen Price

Tasha in the drive thru is always so pleasant and friendly she's the reason I use that McDonald's

Atmosphere: 4

Food: 4

Service: 5

tristan ropac

Confirm your order, wait in line for 20 minute, confirm your order when you pay, and they still get it all wrong. Worst McDonald's in town. Avoid if you can.

Atmosphere: 1

Food: 2

Service: 1

Craig Johnson

Early morning is horrible. Sit at drive thru forever before anyone answers....3 out of 5 times I hadta cancel my online order and go somewhere else. Idk why I keep going here

Cynthia Bell

The woman in the drive thru was very welcoming and friendly my coffee ☕️ was perfect

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Bacon Egg & Cheese Biscuit

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