Came up to Panda Express on North dirkson.Parkway in Springfield always enjoy eating hair.They've got a new Orange Chicken.That has spicy has some little Thai chili's in it.I highly recommend it.It's not too pifey but just enough if you like a little heat
Atmosphere: 5
Food: 5
Service: 5
Sherry Campbell
I had a great experience at this Panda! I believe the lady who helped me was named Liz, she went above and beyond to make sure my order was perfect. She was super friendly, patient, and made some great recommendations on one of their new products. You can tell she really cares about the customers. It’s rare to get service like that these days, and it definitely made my day. The food was excellent!
Atmosphere: 5
Food: 5
Service: 5
Albert
The foods I ordered tasted old, bland and string beans were barely cooked.
Atmosphere: 3
Food: 1
Service: 3
Sue Young
Love Panda!
sagexus
Visited this location 3/30/25 8:27pm. Store closes at 9:00pm. Dark skinned Asian girl serving the food said, our food options are limited because we close at 9pm. Okay, no biggie I get it. My wife and I got our panda bowls and sat down at 8:35pm. My wife and I finished our bowls and we were opening our fortune cookies at 8:52pm, about to leave the store after that when the same dark skinned Asian girl came up to our table. And I already knew what she was going to say so I just said “ok” then kept eating. She continued to talk and told me and my wife that they close at 9pm and we need to leave or she’s kicking us out. Literally threatening to kick a paying customer out 8 mins before close when 1. You already told us as we were getting our food that you close at 9pm 2. She could clearly see that we were already finished with our bowls and it was obvious we were about to leave.
She could’ve worded it wayyy better than saying “I’m gonna have to kick you guys out”.
Give this location 1 star for rude/terrible employees
Asami Mito
A Welcoming atmosphere, Food Service was so prompt. Staff members are very kind. We used for dine in, temperature was little chilly for me but tables are far enough apart, and cleaned.
Vernale Rhone
The handsome new dish going so I tried it out, and it wasn't the best, so I tried a little something new and it wasnt that good. I went back an got sweet fire chicken that I love.
Nate
If you're not open yet, you shouldn't have the door unlocked.
Common sense.
*Updated* If you don't know what's on the menu board you probably shouldn't be working drive thru.
Hospitality matters folks.
This z generation has a lot to learn, apparently.
Atmosphere: 2
Food: 2
Service: 2
Sharon Stone
Not as good as the one in chicago
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
Great food but service really suck, was told there was a wait for certain foods I ordered and would only be 5 minutes. I waited 3o minutes out in the parking lot for them to never bring it to me, had to actuall go inside to get my food smh...
Same old corporate Chinese American food. Not bad it's always what you expect. Is there drinks have no syrup . And if it is at least 3 hours before they close they are not making anything new. So same old what we expect Panda
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Orange Chicken
scott pruitt
They stop making food and hour before close, against panda express policy of 15 minutes. I have complained to the staff and corporate. Orange chicken is sometimes amazing and sometimes complete trash. The Wabash location is excellent and does not do such things.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fried Rice, Orange Chicken
Bonnie Leitch
Ordered Teriyaki Chicken but they were out. Ordered Mushroom Chicken. Received mostly mushrooms. Very little chicken. Ordered beef and tough and did not taste good. Crab Rangoon was good. Disappointed. Was going about once a week.
Came up to Panda Express on North dirkson.Parkway in Springfield always enjoy eating hair.They've got a new Orange Chicken.That has spicy has some little Thai chili's in it.I highly recommend it.It's not too pifey but just enough if you like a little heat
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this Panda! I believe the lady who helped me was named Liz, she went above and beyond to make sure my order was perfect. She was super friendly, patient, and made some great recommendations on one of their new products. You can tell she really cares about the customers. It’s rare to get service like that these days, and it definitely made my day. The food was excellent!
Atmosphere: 5
Food: 5
Service: 5
The foods I ordered tasted old, bland and string beans were barely cooked.
Atmosphere: 3
Food: 1
Service: 3
Love Panda!
Visited this location 3/30/25 8:27pm. Store closes at 9:00pm. Dark skinned Asian girl serving the food said, our food options are limited because we close at 9pm. Okay, no biggie I get it. My wife and I got our panda bowls and sat down at 8:35pm. My wife and I finished our bowls and we were opening our fortune cookies at 8:52pm, about to leave the store after that when the same dark skinned Asian girl came up to our table. And I already knew what she was going to say so I just said “ok” then kept eating. She continued to talk and told me and my wife that they close at 9pm and we need to leave or she’s kicking us out. Literally threatening to kick a paying customer out 8 mins before close when
1. You already told us as we were getting our food that you close at 9pm
2. She could clearly see that we were already finished with our bowls and it was obvious we were about to leave.
She could’ve worded it wayyy better than saying “I’m gonna have to kick you guys out”.
Give this location 1 star for rude/terrible employees
A Welcoming atmosphere, Food Service was so prompt. Staff members are very kind.
We used for dine in, temperature was little chilly for me but tables are far enough apart, and cleaned.
The handsome new dish going so I tried it out, and it wasn't the best, so I tried a little something new and it wasnt that good. I went back an got sweet fire chicken that I love.
If you're not open yet, you shouldn't have the door unlocked.
Common sense.
*Updated*
If you don't know what's on the menu board you probably shouldn't be working drive thru.
Hospitality matters folks.
This z generation has a lot to learn, apparently.
Atmosphere: 2
Food: 2
Service: 2
Not as good as the one in chicago
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Build Your Own Bigger Plate - 2 Half Sides
Best service we’ve ever had at a Panda Express!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Restaurantji Recommends
Great food but service really suck, was told there was a wait for certain foods I ordered and would only be 5 minutes. I waited 3o minutes out in the parking lot for them to never bring it to me, had to actuall go inside to get my food smh...
Atmosphere: 5
Food: 5
Service: 1
Amazing
Vegetarian options: Cool
Dietary restrictions: Amazing
Parking: A lot
Kid-friendliness: Amazing
Wheelchair accessibility: Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef Pepper Steak, Fried Rice, Orange Chicken
Same old corporate Chinese American food. Not bad it's always what you expect. Is there drinks have no syrup . And if it is at least 3 hours before they close they are not making anything new. So same old what we expect Panda
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Orange Chicken
They stop making food and hour before close, against panda express policy of 15 minutes. I have complained to the staff and corporate. Orange chicken is sometimes amazing and sometimes complete trash. The Wabash location is excellent and does not do such things.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Fried Rice, Orange Chicken
Ordered Teriyaki Chicken but they were out. Ordered Mushroom Chicken. Received mostly mushrooms. Very little chicken. Ordered beef and tough and did not taste good. Crab Rangoon was good. Disappointed. Was going about once a week.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Fried Rice
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