My girl friend and I with my niece and he husband recommended, they live in the neighborhood. Slow service for as few customers as they had on a Tuesday night 9PM 10 June 2025. I had the Tuscan salad with Sirloin. The meat was so stringy it would not cut with a knife had to use my fingers to pull it apart (my guess was sirloin tips). Salad was made mostly of pieces you would normally not use in a $25 salad. Nice staff, however very slow service. Would not recommend this place to anyone. Don't live in Springfield but I have lots of family and friends in the area told everyone of them about this experience. If things don't improve we don't expect this place to be open for a long time. Over priced even for average food.
Cheyenne Edmison
Our severs name was Pam, we went there for my friends birthday. She came back to the table after everyone had paid and tipped mind you and proceeded to complain about it not being enough. There was 7 of us and we all tipped her 20%. Which was more than enough. She then proceeded to say she should’ve charged us the 22% equity. Overall the experience was very unprofessional and we will be speaking to the owners of the establishment.
Stephanie Endsley
Food is Excelent! Cocktails aren't quite as impressive... We basically tried Everything!
Larry Dukes
Way to many loud mouth Karen's and Kenneths.. If they wasn't so loud and ignorant, it might have been a great place to revisit. But,,, since I'm me and don't wanna hurt people. Maybe not!!!
Joe Bartley
Great steak. Also had the special deviled eggs. So flavorful really enjoyed the food
Kelly Zhang
Food is mediocre and service is extremely slow. Came here at 5:30 for dinner reservation and ate the first bite of my entree at 8:30pm. Would have left except I already ordered. The Pao steak was tough and the Pao chicken was essentially the mandarin orange chicken you can find at Panda Express. Dine at your own risk.
Frank Keldermans
Excellent sea bass dinner and our waiter was outstanding!
Brenda Sprague
Pork medallions were good!
Chris Graue
A great place for a nice, relaxing meal. Service was good...server was very busy but took good care of us. Food was nicely done, fresh and great flavor.
I had the rotisserie chicken and mashed potatoes and broccoli and my husband had the two lobster tails and mashed potatoes the broccoli was a little hard but other than that everything else was so good it were definitely going again.
Parking: In the Gables
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Chicken, Twin 7 Oz Lobster Tails
Perpetual Hyperbole
Girlfriend and I stumbled across Pao’s trying to find somewhere new for date night. Kinda hard to find, it’s nestled in a strip mall next to Sam’s club, not where you’d expect. Place was pretty dark, and a little on the noisy side, but it was pretty busy so that’s not really their fault. Food was pricey but good, and it took a while to get, but again, busy place. Waitress was apologetic and polite. My girlfriend had a nice time, not sure I’d go back though.
Atmosphere: 2
Food: 3
Service: 3
Trish Mista
Decent restaurant. Food was fine but felt overpriced for what they actually give you. My big complaint is that they seem to have an issue with flies. I kept having a couple of flies bothering me and my husband, couldn’t get rid of them for the life of me. At one point I had one land on my food. It kind of ruined the experience for us. I’d guess they come in the patio door as people come and go. Seems a little pointless to have indoor dining if there’s going to be a bunch of flies anyhow… But I will say, the server was excellent and the drinks were mixed well, so I give it stars for that.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Sushi
B B
We had a worst experience with server named Susie. It was my husband’s birthday :(
Atmosphere: 3
Food: 5
Service: 1
Don Wohlers
Our group had a thoroughly enjoyable experience at Pao on Friday night. Our waitress Bailey was attentive to all our needs and was quite pleasant. Congrats to the management and food staff for excellent selections. On a personal note, they have a new sea bass addition that is full of flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Pasta, Carrot Cake, Pao Chicken, Sushi
My girl friend and I with my niece and he husband recommended, they live in the neighborhood.
Slow service for as few customers as they had on a Tuesday night 9PM 10 June 2025. I had the Tuscan salad with Sirloin. The meat was so stringy it would not cut with a knife had to use my fingers to pull it apart (my guess was sirloin tips). Salad was made mostly of pieces you would normally not use in a $25 salad.
Nice staff, however very slow service. Would not recommend this place to anyone. Don't live in Springfield but I have lots of family and friends in the area told everyone of them about this experience. If things don't improve we don't expect this place to be open for a long time. Over priced even for average food.
Our severs name was Pam, we went there for my friends birthday. She came back to the table after everyone had paid and tipped mind you and proceeded to complain about it not being enough. There was 7 of us and we all tipped her 20%. Which was more than enough. She then proceeded to say she should’ve charged us the 22% equity. Overall the experience was very unprofessional and we will be speaking to the owners of the establishment.
Food is Excelent! Cocktails aren't quite as impressive... We basically tried Everything!
Way to many loud mouth Karen's and Kenneths.. If they wasn't so loud and ignorant, it might have been a great place to revisit. But,,, since I'm me and don't wanna hurt people. Maybe not!!!
Great steak. Also had the special deviled eggs. So flavorful really enjoyed the food
Food is mediocre and service is extremely slow. Came here at 5:30 for dinner reservation and ate the first bite of my entree at 8:30pm. Would have left except I already ordered. The Pao steak was tough and the Pao chicken was essentially the mandarin orange chicken you can find at Panda Express. Dine at your own risk.
Excellent sea bass dinner and our waiter was outstanding!
Pork medallions were good!
A great place for a nice, relaxing meal. Service was good...server was very busy but took good care of us. Food was nicely done, fresh and great flavor.
Atmosphere: 5
Food: 5
Service: 5
My filet was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Pasta
Restaurantji Recommends
I had the rotisserie chicken and mashed potatoes and broccoli and my husband had the two lobster tails and mashed potatoes the broccoli was a little hard but other than that everything else was so good it were definitely going again.
Parking: In the Gables
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Roast Chicken, Twin 7 Oz Lobster Tails
Girlfriend and I stumbled across Pao’s trying to find somewhere new for date night. Kinda hard to find, it’s nestled in a strip mall next to Sam’s club, not where you’d expect. Place was pretty dark, and a little on the noisy side, but it was pretty busy so that’s not really their fault. Food was pricey but good, and it took a while to get, but again, busy place. Waitress was apologetic and polite. My girlfriend had a nice time, not sure I’d go back though.
Atmosphere: 2
Food: 3
Service: 3
Decent restaurant. Food was fine but felt overpriced for what they actually give you. My big complaint is that they seem to have an issue with flies. I kept having a couple of flies bothering me and my husband, couldn’t get rid of them for the life of me. At one point I had one land on my food. It kind of ruined the experience for us.
I’d guess they come in the patio door as people come and go. Seems a little pointless to have indoor dining if there’s going to be a bunch of flies anyhow… But I will say, the server was excellent and the drinks were mixed well, so I give it stars for that.
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Sushi
We had a worst experience with server named Susie. It was my husband’s birthday :(
Atmosphere: 3
Food: 5
Service: 1
Our group had a thoroughly enjoyable experience at Pao on Friday night. Our waitress Bailey was attentive to all our needs and was quite pleasant. Congrats to the management and food staff for excellent selections. On a personal note, they have a new sea bass addition that is full of flavor.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Pasta, Carrot Cake, Pao Chicken, Sushi
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