Papa Johns Pizza

They messed up order called and said they was going to send out new food they sent out sauce for the wings that didn’t have sauce on them and the pizza sauce for the chesse sticks that was cold by time the sauce got here. I’ll never order from here again waste of money if you ask me

Atmosphere: 1

Food: 1

Service: 1

I order pickup orders from here pretty often and it always amazes me how fast they make the food! I order a pizza and it’s done in 10 minutes or less every single time! It’s always hot and fresh when I pick it up and delicious. This is my favorite Papa John’s location in Springfield by far, all the other locations take much longer. I’ll gladly keep coming back here, the workers here are good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Brownie, Cheese Pizza, Cheesy Breadsticks

If I could give this location less than 1 star I would. After waiting 2 hours for our pizza, the driver showed up with the wrong order. He went back to the store and returned with another pizza, while we CONTINUED to wait. We still did not get our complete order. The pizza was cold and soggy. The owner of this location should be ashamed. We called to complain and we were hung up on. We will be contacting the corporate office. People need to stop putting up with this type of disrespect after spending their hard earned money.

Food: 1

Service: 1

Ordered a pizza for delivery, they decided to have DoorDash deliver it for them. The DoorDash delivery driver decide to not pick up our food, after waiting 15 minutes and nothing changed we called and spoke with the GM who told us there was nothing that could be done cause it was set for delivery and we couldn’t even pickup our own pizza, and assured us our food would be kept warm under the heat lamp. After a new delivery driver was assigned and a hour later we got delivered cold pizza. Thanks for that and you might want to change your work ethics and the bulb to your heat lamp

Atmosphere: 1

Food: 3

Service: 1

DO NOT ORDER DELIVERY ! They do not have pizza delivery drivers they are all DoorDash delivery .

Ordered food 2 hours ago after talking to the cashier who informed me I could pick up my order after ordering delivery and waiting 2 hours upon arrival to the store the DoorDash driver tried taking my food claiming “ he has to get paid” for the food I payed for & tried fighting me over MY ORDER. 0/10 wouldn’t recommend this location.

Atmosphere: 1

Food: 1

Service: 1

So fast!!

Service: 5

I know times are getting hard, so when you decide to get some food out for the prices that we pay nowadays it would be nice if it was what was promised. 8.99 for bread and 2.13 for garlic butter so around 12 bucks for this. It just makes you a little upset. When prices go up, quality goes down and all you hear about is corporate businesses making all time highs in profit. Just thought I would put this out there. This is their cheesy cheesy bread. Most of it doesn't even have cheese on it. I would recommend calling it.Sprinkle cheese bread

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Create Your Own Pizza with Chicken Canadian Bacon Onion and 3 Cheese Blend Pizzas

I know times are getting hard, so when you decide to get some food out for the prices that we pay nowadays it would be nice if it was what was promised. 8.99 for bread and 2.13 for garlic butter so around 12 bucks for this. It just makes you a little upset. When prices go up, quality goes down and all you hear about is corporate businesses making all time highs in profit. Just thought I would put this out there. This is their cheesy cheesy bread. Most of it doesn't even have cheese on it. I would recommend calling it.Sprinkle cheese bread

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Create Your Own Pizza with Chicken Canadian Bacon Onion and 3 Cheese Blend Pizzas, Cheese Sauce

Completely gave me the wrong food. Ordered a pizza, was given cheese sticks. Gave no fork with boneless wings.

Food: 2

Service: 1

Great pizza ?

Atmosphere: 5

Food: 5

Service: 5

Best customer service and clean store.

Atmosphere: 5

Food: 5

Service: 5

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the employees at this location always do a great job. I won’t go to any other location

This review is NOT ABOUT THIS PIZZA as much as about the STORE AND STAFF.First off, the service was excellent. You see, my drivers side door had been damaged by recent strong winds, and I needed to either go through a drive-up or someone to bring my food order to me.As such, the conditions outside at the time were brutal with blowing snow and around zero.I had been seeing these Papa John commercials recently and decided on trying the new Calzone pizza with pepperoni and started trying to determine which store offered a drive-up.Tried the closest store. No answer. Tried the toll-free number and no help as they aren't even located in the USA, and we're simply reciting what they had in front of them, which said nothing about the stores availability.Tried the other store again, twice, still no answer, and was on hold each time for more than five minutes.I had called another store previously, and their staff said they did not have a drive-up but were not sure about the other two locations. So, I called them again to see if they could bring the pizza out to me, and they said yes.Again, it's now below zero wind chill and even ambient, with strong winds blowing light snow, and they said yes. And when I arrived and the pizza was ready, I watched as the man inside threw on a sweater and brought it out to me.NOW THATS SERVICE!I then proceeded to start on the pizza right there in the parking lot. Damn, my bad as it was too hot. Waited a short while and had my first slice. Well, there's the pepperoni, but what the Hecks so speciat about this stuffed crust? I mean, they say it's their special blend and all, but I sure don't see a difference between it and regular cheese stuffed in there...I kept trying another slice or two before resigning myself that I should have ordered my usual for the same price as, in my opinion, this pizza was nothing to write home about no matter what the commercials implied.But kudos to the manager and staff at the Stephenson Drive location as they were being slammed by orders due to the weather and still went that extra mile for needy me...

Atmosphere: 4

Food: 3

Service: 5

Service is great
Pizza is not so great 2 times it made me sick too my stomach

Food: 3

Service: 5