the employees at this location always do a great job. I won’t go to any other location
Bob Zettler
This review is NOT ABOUT THIS PIZZA as much as about the STORE AND STAFF.First off, the service was excellent. You see, my drivers side door had been damaged by recent strong winds, and I needed to either go through a drive-up or someone to bring my food order to me.As such, the conditions outside at the time were brutal with blowing snow and around zero.I had been seeing these Papa John commercials recently and decided on trying the new Calzone pizza with pepperoni and started trying to determine which store offered a drive-up.Tried the closest store. No answer. Tried the toll-free number and no help as they aren't even located in the USA, and we're simply reciting what they had in front of them, which said nothing about the stores availability.Tried the other store again, twice, still no answer, and was on hold each time for more than five minutes.I had called another store previously, and their staff said they did not have a drive-up but were not sure about the other two locations. So, I called them again to see if they could bring the pizza out to me, and they said yes.Again, it's now below zero wind chill and even ambient, with strong winds blowing light snow, and they said yes. And when I arrived and the pizza was ready, I watched as the man inside threw on a sweater and brought it out to me.NOW THATS SERVICE!I then proceeded to start on the pizza right there in the parking lot. Damn, my bad as it was too hot. Waited a short while and had my first slice. Well, there's the pepperoni, but what the Hecks so speciat about this stuffed crust? I mean, they say it's their special blend and all, but I sure don't see a difference between it and regular cheese stuffed in there...I kept trying another slice or two before resigning myself that I should have ordered my usual for the same price as, in my opinion, this pizza was nothing to write home about no matter what the commercials implied.But kudos to the manager and staff at the Stephenson Drive location as they were being slammed by orders due to the weather and still went that extra mile for needy me...
Atmosphere: 4
Food: 3
Service: 5
Pam McGee
Need a few more English speaking workers #
Atmosphere: 4
Food: 4
Service: 3
Vicki Lopez
The 2 large, two topping pizzas for $19.99 was a great deal but then after taxes and a $5.50 DELIVERY FEE (NOT including a tip for driver) was $27.89!! Plus we tipped the driver another $4.00. So the $19.99 wasn’t such a great deal to us after all when it ended up being over $32.00 altogether….
Food: 3
Service: 3
Jason Voyles
Delivery driver always arriving before the pizza in the oven means that you need more prep time for doordash. Please fix it. 10 minute wait on pizza is not good.
Atmosphere: 1
Food: 1
Service: 1
Ken K.
i always get the thin crust works pizza and it is always delicious. It's delivered fast and hot.
Sydnie Kocher
They don’t follow instructions. I ordered a pizza with extra sauce and called to make sure they added it, and even double checked when picking up and the man ensure me “yes it does”. Get the pizza home and no extra sauce. Just frustrating. Just order somewhere else where they pay attention and
Food: 4
Service: 2
Robert Easley
The one gentleman that works there was a great person and the pizza was
Atmosphere: 5
Food: 5
Service: 5
Andrew Kaminski
Ordered a pizza and never got it. Absolutely horrible. No work ethic or anything y’all just want a free dollar without putting in the work. Just stupidity . Do
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Create Your Own Pizza with Chicken Canadian Bacon Onion and
Maryann n Eddie Holsinger
Food was great, not a long wait, everyone very nice, great parking, easy to find. Very clean.
Delivery arrived cold 45 minutes after the original delivery window (an hour and a half after the order was placed), and then only because I called the store to complain. Manager lied to me and said the driver was already on his way, but my hotel was only a three minute drive away and he did not leave until after I called. Clearly they are trying to avoid making multiple delivery trips by waiting until the last possible second to deliver orders.
Food: 2
Service: 1
Kira Hardy
I love their buffalo wings I'm like obsessed you can't find any better hot wings than the ones they got it stays hittin everytime and of course I do like their pizza because even though they are on the expensive side your paying for some good quality food so just let it slide but yeah I like hitting up this place every now and then can't go wrong!
I mean it is what it is guys. Same boring pizza you've been eating for 20 some year's. For the money your spending. Hit up a local mom's and pop's pizza joint. You'll thank me later.
Atmosphere: 1
Food: 3
Service: 2
Barbara K Winner
That heart shaped pizza is awful. It was so thin with hardly any sauce or cheese. Not worth the money or time. Fix it.
Matt Moreland
My wife just went to pick up pizza for our children after yet another miserable Instacart experience and the pizza was both burnt and cold. How is this possible? You would have to try real hard to do both.Papa John's is hit and miss. When they're on they're great, maybe the best. However, with inflation and these moronic prices these days we def eat out less. When we do, we expect top notch. Never again. I'll make it myself at home for half price.
the employees at this location always do a great job. I won’t go to any other location
This review is NOT ABOUT THIS PIZZA as much as about the STORE AND STAFF.First off, the service was excellent. You see, my drivers side door had been damaged by recent strong winds, and I needed to either go through a drive-up or someone to bring my food order to me.As such, the conditions outside at the time were brutal with blowing snow and around zero.I had been seeing these Papa John commercials recently and decided on trying the new Calzone pizza with pepperoni and started trying to determine which store offered a drive-up.Tried the closest store. No answer. Tried the toll-free number and no help as they aren't even located in the USA, and we're simply reciting what they had in front of them, which said nothing about the stores availability.Tried the other store again, twice, still no answer, and was on hold each time for more than five minutes.I had called another store previously, and their staff said they did not have a drive-up but were not sure about the other two locations. So, I called them again to see if they could bring the pizza out to me, and they said yes.Again, it's now below zero wind chill and even ambient, with strong winds blowing light snow, and they said yes. And when I arrived and the pizza was ready, I watched as the man inside threw on a sweater and brought it out to me.NOW THATS SERVICE!I then proceeded to start on the pizza right there in the parking lot. Damn, my bad as it was too hot. Waited a short while and had my first slice. Well, there's the pepperoni, but what the Hecks so speciat about this stuffed crust? I mean, they say it's their special blend and all, but I sure don't see a difference between it and regular cheese stuffed in there...I kept trying another slice or two before resigning myself that I should have ordered my usual for the same price as, in my opinion, this pizza was nothing to write home about no matter what the commercials implied.But kudos to the manager and staff at the Stephenson Drive location as they were being slammed by orders due to the weather and still went that extra mile for needy me...
Atmosphere: 4
Food: 3
Service: 5
Need a few more English speaking workers #
Atmosphere: 4
Food: 4
Service: 3
The 2 large, two topping pizzas for $19.99 was a great deal but then after taxes and a $5.50 DELIVERY FEE (NOT including a tip for driver) was $27.89!! Plus we tipped the driver another $4.00. So the $19.99 wasn’t such a great deal to us after all when it ended up being over $32.00 altogether….
Food: 3
Service: 3
Delivery driver always arriving before the pizza in the oven means that you need more prep time for doordash. Please fix it. 10 minute wait on pizza is not good.
Atmosphere: 1
Food: 1
Service: 1
i always get the thin crust works pizza and it is always delicious. It's delivered fast and hot.
They don’t follow instructions. I ordered a pizza with extra sauce and called to make sure they added it, and even double checked when picking up and the man ensure me “yes it does”. Get the pizza home and no extra sauce. Just frustrating. Just order somewhere else where they pay attention and
Food: 4
Service: 2
The one gentleman that works there was a great person and the pizza was
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza and never got it. Absolutely horrible. No work ethic or anything y’all just want a free dollar without putting in the work. Just stupidity . Do
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Create Your Own Pizza with Chicken Canadian Bacon Onion and
Food was great, not a long wait, everyone very nice, great parking, easy to find. Very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza
Restaurantji Recommends
Delivery arrived cold 45 minutes after the original delivery window (an hour and a half after the order was placed), and then only because I called the store to complain. Manager lied to me and said the driver was already on his way, but my hotel was only a three minute drive away and he did not leave until after I called. Clearly they are trying to avoid making multiple delivery trips by waiting until the last possible second to deliver orders.
Food: 2
Service: 1
I love their buffalo wings I'm like obsessed you can't find any better hot wings than the ones they got it stays hittin everytime and of course I do like their pizza because even though they are on the expensive side your paying for some good quality food so just let it slide but yeah I like hitting up this place every now and then can't go wrong!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chocolate Brownie, Cheese Pizza
I mean it is what it is guys. Same boring pizza you've been eating for 20 some year's. For the money your spending. Hit up a local mom's and pop's pizza joint. You'll thank me later.
Atmosphere: 1
Food: 3
Service: 2
That heart shaped pizza is awful. It was so thin with hardly any sauce or cheese. Not worth the money or time. Fix it.
My wife just went to pick up pizza for our children after yet another miserable Instacart experience and the pizza was both burnt and cold. How is this possible? You would have to try real hard to do both.Papa John's is hit and miss. When they're on they're great, maybe the best. However, with inflation and these moronic prices these days we def eat out less. When we do, we expect top notch. Never again. I'll make it myself at home for half price.