Papa Johns Pizza
121 N Grand Ave E, Springfield
(217) 744-7272
Recent Reviews
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We ordered online paid online drove 25 minutes to pick up the pizza through a rain and hail storm. We got the pizza home and it was not our pizza at all. I called. They said come back. We’ll make it for you again. That is not good enough. They did not offer any coupons any expense for our gas to come over there or our time. That is unacceptable. We will not be back.
Food: 1
Service: 1
Not if they were giving it away
Prices to high
Atmosphere: 3
Food: 3
Service: 3
As a DoorDash or this door, never has the pizza ready and it’s usually a long long wait. I went in today there was one person working. Don’t order your pizza from here if you wanna have it anytime in the next hour.
Service: 1
Always fresh
Atmosphere: 5
Food: 5
Service: 5
Papa John's is my favorite chain pizza, but they are contending with Little Ceasars prices.
Atmosphere: 3
Food: 4
Service: 4
The people are so rude
Worst pizza place and experience ever. Nobody wearing gloves while making pizzas, put the order in at 545 online. It said 605-615 for pickup. Here it is 645 and still no pizza. Very unprofessional place and unorganized. There's 3 people touching food with no gloves. Needless to say we won't be a returning customer to this location
Atmosphere: 1
Food: 1
Service: 1
The pizza was well done to almost burnt, and my cheese sticks were sadly subpar—since this is why I wanted to try them again. It also took at least 20 minutes over the estimated time of delivery. The delivery guy apologized for the delay—but it still can’t save this place. Papa John’s is definitely not worth the money anymore.
Food: 2
Service: 1
I've been to this location several times in the past year or so. The staff are always pretty friendly and the pizza has always been good. This most recent visit, The girl at the counter even pronounced my last name correctly, which is rare. Bonus points!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pizza was greaser than ever never have had this issue
Atmosphere: 1
Food: 1
Service: 1
I paid $24 for one large pizza I was unaware of their specials. I did ask but they lied and said they didn't have them
Ordered extra peppers paid 1.09 for 1 extra pepper? Last time I got a small container. Was late. Love your cheese Burger Pizza was great could use more pickles. Over all good.
Food: 4
Service: 5
Carry out or delivery only
Food: 5
We love Papa John's and this location is great.
Atmosphere: 4
Food: 5
Service: 4
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