I had a group of people invited to the house and we decided to order from here. I specifically made a note for *SQUARE CUT* and happened to find out it was cut in triangle. What's the purpose of the request if you can't fulfill it. Upon calling employee wrote down my info and said manager will reach out tomorrow. I have not received any calls or emails. Again what's the purpose of getting info and not doing anything.
Atmosphere: 2
Food: 2
Service: 1
Mark Patterson
5pm ordered pizza,55 minute wait, arrived at Wabash store 5:45. Front door locked with sign drivr thru open only 11am to 4pm. Move to drive through. 5th in line. Wait time, 60 minutes, and no movement. Call the same number, it's a call center in Kentucky. After waiting 90 minutes, I leave. Never ever again with I order anything from Pizza Hut. A total of 7 cars pulled out of the drive thru and left.
Atmosphere: 1
Food: 1
Service: 1
Yordani Month
The delivery men was mad and yeld at me for no reason ??
Atmosphere: 1
Food: 1
Service: 1
Taniyah Saulsberry
recently this pizza hut has been lacking. It was only 8 but their lobby was closed and that’s okay. They just might be understaffed but the line at the window was ridiculously long and no one was answering. There was a total of 5 workers and not one person went to the window until a customer opened it herself and asked for help before they said we’re only going through the line. It took forever for them to move the line and when they did my food had been in the warmer for 15minutes and was dry. I expressed my concerns to the workers and they told me there was nothing to be done. This used to be my favorite location but it’s just been going downhill. The staff aren’t attentive, they can’t cut a pizza properly whether it’s triangles or squares and it just overall sucks.
Atmosphere: 2
Food: 5
Service: 1
Aly W
Gave them several chances, they screwed up every time. Got my orders wrong, then claimed they added credit for future orders, but when I tried to redeem the "credits" I was told by the GM they don't exist. So tired of the blatant lack of customer service aoround here. Is this a strategy to further rip off your customers?
Atmosphere: 1
Food: 1
Service: 1
MELISSA 4
The taste maker pizza is the cheapest one you can order you get a large for $10.99 plus tax and you get three toppings. I ordered mine on my phone, every time you order you earn points to get free items
Atmosphere: 5
Food: 5
Service: 5
Shad Baldes
This is terrible
Atmosphere: 1
Food: 1
Service: 1
Blake Odom
Got breadsticks that were ice cold. Delivery was ridiculous
Atmosphere: 1
Food: 1
Service: 1
Cliff Frederick
Sorry to report that the Tavern Style pizza we ordered was not good. I'll give the new manager the benefit of the doubt with 2* since he was working alone after 2 employees called off sick. The pizza was very dry with no noticeable sauce, even though I specifically requested extra sauce! A crispy crust is fine, but crispy cheese and burnt pepperoni is unacceptable! I'll probably go back down the street to Antonio's in the future.
The food was an hour late.. i was picking it up. The manager was backed up but kept trying to go smoke. People were sitting down and on their phones. The guy infront of me got a refund. The person in front of him was a doordasher that had waited over an hour. The only saving grace was the lady up front. Super nice but fed up with it herself.
Atmosphere: 1
Food: 3
Service: 1
Barbara Bonvouloir
Well I called the store and he explained the charges. I ordered a large sausage pan pizza. With extra sausage. In my opinion the amount of sausage was the amount of a single amount of sausage, but on the receipt said 1.90 twice = 3.80 for extra sausage . So they charged me for a cheese pizza and changed me for the sausage and the extra sausage. I ordered a sausage pizza. I shouldn’t have to pay for the sausage that should have already been included in the main price. Like a supreme You don’t charge for all the veggies on there. I ordered sausage pizza. Then there was a convenience fee of 4.?? And they said it was a delivery charge to help the drivers with gas. I gave him 5.00 tip and he makes 16.00 + an hour so he just made 21.00 + for one pizza. I wont be doing that again I’ll go and deliver it my self and save 21.00 + there was not enough sausage at all on it!!!!
I had a group of people invited to the house and we decided to order from here. I specifically made a note for *SQUARE CUT* and happened to find out it was cut in triangle. What's the purpose of the request if you can't fulfill it.
Upon calling employee wrote down my info and said manager will reach out tomorrow. I have not received any calls or emails. Again what's the purpose of getting info and not doing anything.
Atmosphere: 2
Food: 2
Service: 1
5pm ordered pizza,55 minute wait, arrived at Wabash store 5:45. Front door locked with sign drivr thru open only 11am to 4pm. Move to drive through. 5th in line. Wait time, 60 minutes, and no movement. Call the same number, it's a call center in Kentucky. After waiting 90 minutes, I leave. Never ever again with I order anything from Pizza Hut. A total of 7 cars pulled out of the drive thru and left.
Atmosphere: 1
Food: 1
Service: 1
The delivery men was mad and yeld at me for no reason ??
Atmosphere: 1
Food: 1
Service: 1
recently this pizza hut has been lacking. It was only 8 but their lobby was closed and that’s okay. They just might be understaffed but the line at the window was ridiculously long and no one was answering. There was a total of 5 workers and not one person went to the window until a customer opened it herself and asked for help before they said we’re only going through the line. It took forever for them to move the line and when they did my food had been in the warmer for 15minutes and was dry. I expressed my concerns to the workers and they told me there was nothing to be done. This used to be my favorite location but it’s just been going downhill. The staff aren’t attentive, they can’t cut a pizza properly whether it’s triangles or squares and it just overall sucks.
Atmosphere: 2
Food: 5
Service: 1
Gave them several chances, they screwed up every time. Got my orders wrong, then claimed they added credit for future orders, but when I tried to redeem the "credits" I was told by the GM they don't exist. So tired of the blatant lack of customer service aoround here. Is this a strategy to further rip off your customers?
Atmosphere: 1
Food: 1
Service: 1
The taste maker pizza is the cheapest one you can order you get a large for $10.99 plus tax and you get three toppings. I ordered mine on my phone, every time you order you earn points to get free items
Atmosphere: 5
Food: 5
Service: 5
This is terrible
Atmosphere: 1
Food: 1
Service: 1
Got breadsticks that were ice cold. Delivery was ridiculous
Atmosphere: 1
Food: 1
Service: 1
Sorry to report that the Tavern Style pizza we ordered was not good. I'll give the new manager the benefit of the doubt with 2* since he was working alone after 2 employees called off sick. The pizza was very dry with no noticeable sauce, even though I specifically requested extra sauce! A crispy crust is fine, but crispy cheese and burnt pepperoni is unacceptable! I'll probably go back down the street to Antonio's in the future.
Atmosphere: 3
Food: 2
Service: 3
Missing sauces and poorly spread and cut
Restaurantji Recommends
Ordered the new $6.99 box with personal pan and 4 piece boneless wing. Both were very good. Employees were nice and the store was clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tavern Spicy Chicken Sausage Pizza, Breaded Boneless Wings
Some of their pizzas are good
Atmosphere: 3
Food: 4
Service: 5
The food was an hour late.. i was picking it up. The manager was backed up but kept trying to go smoke. People were sitting down and on their phones. The guy infront of me got a refund. The person in front of him was a doordasher that had waited over an hour. The only saving grace was the lady up front. Super nice but fed up with it herself.
Atmosphere: 1
Food: 3
Service: 1
Well I called the store and he explained the charges. I ordered a large sausage pan pizza. With extra sausage. In my opinion the amount of sausage was the amount of a single amount of sausage, but on the receipt said 1.90 twice = 3.80 for extra sausage . So they charged me for a cheese pizza and changed me for the sausage and the extra sausage. I ordered a sausage pizza. I shouldn’t have to pay for the sausage that should have already been included in the main price. Like a supreme You don’t charge for all the veggies on there. I ordered sausage pizza. Then there was a convenience fee of 4.?? And they said it was a delivery charge to help the drivers with gas. I gave him 5.00 tip and he makes 16.00 + an hour so he just made 21.00 + for one pizza. I wont be doing that again I’ll go and deliver it my self and save 21.00 + there was not enough sausage at all on it!!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breadsticks, Cinnamon Sticks
Just as
Atmosphere: 5
Food: 5
Service: 5
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