The food was an hour late.. i was picking it up. The manager was backed up but kept trying to go smoke. People were sitting down and on their phones. The guy infront of me got a refund. The person in front of him was a doordasher that had waited over an hour. The only saving grace was the lady up front. Super nice but fed up with it herself.
Atmosphere: 1
Food: 3
Service: 1
Barbara Bonvouloir
Well I called the store and he explained the charges. I ordered a large sausage pan pizza. With extra sausage. In my opinion the amount of sausage was the amount of a single amount of sausage, but on the receipt said 1.90 twice = 3.80 for extra sausage . So they charged me for a cheese pizza and changed me for the sausage and the extra sausage. I ordered a sausage pizza. I shouldn’t have to pay for the sausage that should have already been included in the main price. Like a supreme You don’t charge for all the veggies on there. I ordered sausage pizza. Then there was a convenience fee of 4.?? And they said it was a delivery charge to help the drivers with gas. I gave him 5.00 tip and he makes 16.00 + an hour so he just made 21.00 + for one pizza. I wont be doing that again I’ll go and deliver it my self and save 21.00 + there was not enough sausage at all on it!!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breadsticks, Cinnamon Sticks
Stacy
Just as
Atmosphere: 5
Food: 5
Service: 5
Kelsey Warner
For the second time in a row, they didn’t deliver the four 20oz sodas that I ordered. The last time the driver went and got them and brought them back pretty quickly so that was fine. This time he said he had another delivery first. But when I took my pizza inside I found that they also didn’t bring any of the four sauces I ordered. So I called the store to make sure he would bring those back too, but also to complain because why is this happening when everything I order is listed on the receipt? I asked if I could get a partial refund because now if I want to wait to eat the pizza until I get my sauces/drinks, it’s going to be cold. But nope, the only way I could get a refund is if they didn’t bring the sauces and drinks. So now I either eat my pizza warm without the other stuff that I ordered or eat it cold because, hmm, idk maybe I want to eat everything I ordered together?? The girl I talked to also tried to claim she was corporate when I asked if she knew how I could get in contact with them for a refund. Doubtful. No way am I ordering delivery from them anymore. Too incompetent to read a receipt to make sure people get what they paid for.Updating to four stars because after taking the survey they emailed me asking how my experience was, I did receive an email from someone named Cat and she apologized for them forgetting my stuff and how I was treated, and is going to give me a full refund. She also said they're about to start a new process for making sure tickets are read and that everything is included in deliveries, so that's awesome! I really appreciate that she reached out to me, it shows that at least someone there does actually care!
Timothy Melendez
AMAZING! FRESH! Perfecting timing for MNF! Pepperoni pizza was perfectly baked and cut. Will order every Monday!
Nichole McArdle Stevens
We ordered two pizzas and two orders of bread sticks. Received two pizzas and one breadstick. Confronted person that handed out order that there was supposed to be two orders of breadsticks not one. The lady proceeded to tell me that there were two orders of breadsticks in one bag. Checked bag and found one order! Called over someone else at window to advise we need another order. Received another bag of breadsticks to find breadsticks with COLD butter tossed on top.Very disappointed!!
Violet Rose
For some reason the door was locked when I arrived to get my order. I had to wait a while behind someone at the drive through window when my order was already done. They gave me cheese sticks instead of bread sticks. The rest was correct and it all tasted great in the end. I'll definitely still order from here, will just check that it's the right food.
Sylvia McDonald
We called in a pretty basic pizza order and they messed it up TWICE. We didn’t have time for them to remake it a THIRD time, so we never actually got what we ordered. We won’t order from this location again.
Eddie B.
Very poor customer service from store manager and other workers. I made a complaint about a pizza and the Giro argued with me about how I like my pizza and that it was made how I wanted it when it wasn't, I then asked for the manager and i could hear her in the back ground calling me all sors of names. The store manager then gets on the phone telling me however i recieved my pizza is how its going to be and i told her i wasnt excepting a pizza i cant eat, she then tells me she will credit me on my next order and i told thats not exceptable well ill remake it and send it out but i dont know when you will receive it and hung up on me. Very rude and disrespectful store. I will be calling corporate office asap
Pizza and bread sticks still the same, which keeps the nostalgia and taste buds happy!!
Tanya Page
The food was hot. I love that I was able to pick up my pizza and it held it's form. It tasted great and customer service was wonderful.
Denise Williams
I called pizza hut and asked if the had any take out deals and I was told point blank "yes" and they should be online ?
Mindy Palmer
easy, fast and food was hot upon delivery.
SirRoc From da Low
This Establishment is VERY, VERY Unprofessional i ordered almost 50$ worth of food just for it to never come and when i call up there they dont answer the phone. They lied and said they called and came to my door , when NOBODY showed up or called. I will NEVER order from this place again. A Complete Joke
The food was an hour late.. i was picking it up. The manager was backed up but kept trying to go smoke. People were sitting down and on their phones. The guy infront of me got a refund. The person in front of him was a doordasher that had waited over an hour. The only saving grace was the lady up front. Super nice but fed up with it herself.
Atmosphere: 1
Food: 3
Service: 1
Well I called the store and he explained the charges. I ordered a large sausage pan pizza. With extra sausage. In my opinion the amount of sausage was the amount of a single amount of sausage, but on the receipt said 1.90 twice = 3.80 for extra sausage . So they charged me for a cheese pizza and changed me for the sausage and the extra sausage. I ordered a sausage pizza. I shouldn’t have to pay for the sausage that should have already been included in the main price. Like a supreme You don’t charge for all the veggies on there. I ordered sausage pizza. Then there was a convenience fee of 4.?? And they said it was a delivery charge to help the drivers with gas. I gave him 5.00 tip and he makes 16.00 + an hour so he just made 21.00 + for one pizza. I wont be doing that again I’ll go and deliver it my self and save 21.00 + there was not enough sausage at all on it!!!!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Breadsticks, Cinnamon Sticks
Just as
Atmosphere: 5
Food: 5
Service: 5
For the second time in a row, they didn’t deliver the four 20oz sodas that I ordered. The last time the driver went and got them and brought them back pretty quickly so that was fine. This time he said he had another delivery first. But when I took my pizza inside I found that they also didn’t bring any of the four sauces I ordered. So I called the store to make sure he would bring those back too, but also to complain because why is this happening when everything I order is listed on the receipt? I asked if I could get a partial refund because now if I want to wait to eat the pizza until I get my sauces/drinks, it’s going to be cold. But nope, the only way I could get a refund is if they didn’t bring the sauces and drinks. So now I either eat my pizza warm without the other stuff that I ordered or eat it cold because, hmm, idk maybe I want to eat everything I ordered together?? The girl I talked to also tried to claim she was corporate when I asked if she knew how I could get in contact with them for a refund. Doubtful. No way am I ordering delivery from them anymore. Too incompetent to read a receipt to make sure people get what they paid for.Updating to four stars because after taking the survey they emailed me asking how my experience was, I did receive an email from someone named Cat and she apologized for them forgetting my stuff and how I was treated, and is going to give me a full refund. She also said they're about to start a new process for making sure tickets are read and that everything is included in deliveries, so that's awesome! I really appreciate that she reached out to me, it shows that at least someone there does actually care!
AMAZING! FRESH! Perfecting timing for MNF! Pepperoni pizza was perfectly baked and cut. Will order every Monday!
We ordered two pizzas and two orders of bread sticks. Received two pizzas and one breadstick. Confronted person that handed out order that there was supposed to be two orders of breadsticks not one. The lady proceeded to tell me that there were two orders of breadsticks in one bag. Checked bag and found one order! Called over someone else at window to advise we need another order. Received another bag of breadsticks to find breadsticks with COLD butter tossed on top.Very disappointed!!
For some reason the door was locked when I arrived to get my order. I had to wait a while behind someone at the drive through window when my order was already done. They gave me cheese sticks instead of bread sticks. The rest was correct and it all tasted great in the end. I'll definitely still order from here, will just check that it's the right food.
We called in a pretty basic pizza order and they messed it up TWICE. We didn’t have time for them to remake it a THIRD time, so we never actually got what we ordered. We won’t order from this location again.
Very poor customer service from store manager and other workers. I made a complaint about a pizza and the Giro argued with me about how I like my pizza and that it was made how I wanted it when it wasn't, I then asked for the manager and i could hear her in the back ground calling me all sors of names. The store manager then gets on the phone telling me however i recieved my pizza is how its going to be and i told her i wasnt excepting a pizza i cant eat, she then tells me she will credit me on my next order and i told thats not exceptable well ill remake it and send it out but i dont know when you will receive it and hung up on me. Very rude and disrespectful store. I will be calling corporate office asap
Didn't order the person on the phone was rude.
Restaurantji Recommends
Pizza and bread sticks still the same, which keeps the nostalgia and taste buds happy!!
The food was hot. I love that I was able to pick up my pizza and it held it's form. It tasted great and customer service was wonderful.
I called pizza hut and asked if the had any take out deals and I was told point blank "yes" and they should be online ?
easy, fast and food was hot upon delivery.
This Establishment is VERY, VERY Unprofessional i ordered almost 50$ worth of food just for it to never come and when i call up there they dont answer the phone. They lied and said they called and came to my door , when NOBODY showed up or called. I will NEVER order from this place again. A Complete Joke