Red Lobster
2696 S Dirksen Pkwy, Springfield
(217) 529-6900
Recent Reviews
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Brian, our server, was amazing! He helped with food selection and we really enjoyed the seafood boil. Such a fabulous experience.!
Atmosphere: 5
Food: 5
Service: 5
Kelcie did great as a server, and she was very attentive/ hospitable. The only critique I have from dinner is that the food could’ve been hotter.
Atmosphere: 5
Food: 5
Service: 5
Excellent experience
Atmosphere: 5
Food: 5
Service: 5
Kelcie, Jason, and Steve are my go to staff at this location. The food is wonderful and we love the atmosphere. Nice place to relax and enjoy the food. Lots of specials through out the week.
Atmosphere: 5
Food: 5
Service: 5
I used to go here every week for dinner but the food quality started to change, and then they lost all their best wait staff, I was a rewards member and had multiple issues with that too. Our family has decided to take a break from what used to be our favorite restaurant, sad to see the iconic brand go down. Long waits for food and high prices sealed the deal. Choose another location maybe it’s better or maybe the Red Lobster brand is finished ?
Atmosphere: 2
Food: 2
Service: 1
Our server, Brian,has been a familiar face for years. Always kind and friendly. Very helpful. We always enjoy our visit.
Atmosphere: 4
Food: 4
Service: 5
It wasn’t even busy and we wait an hour an half for our food and we could even get refill on our drinks and people were waiting by the door for 45 mins when it wasn’t even busy at all but the food was good but trouble customer service in that place
Atmosphere: 3
Food: 4
I came in for lunch today and Kelcie was my server
She was very prompt, was some of the best service I have had at this location. I wanted to give recognition so I asked to speak with a manager. Abra came to my table was polite, knowledgeable and seemed appreciative of her staff. What a difference at this location! Keep it up ladies!
Atmosphere: 5
Food: 5
Service: 5
Food was excellent and service was top notch.
Atmosphere: 5
Food: 5
Service: 5
Savaria was a fantastic server and was so good with my niece I just couldn’t believe it really a top tier server if your going to red lobster for sure ask for her
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bake Potatoe with Butter and Sour Cream
Restaurantji Recommends
Our waitress Hunter was good and the crab queso didn’t disappoint
Atmosphere: 5
Food: 5
Service: 5
Parking: Dirksen pky
Super great waiter/bartender! Come here & he has never been anything but great!
Atmosphere: 5
Food: 4
Service: 5
I miss Florida.
Atmosphere: 3
Food: 3
Service: 3
Completely ignored by staff after being seated, not offered any water or biscuits, and couldn’t even get an order placed. Will not go back to this location.
Atmosphere: 1
Food: 1
Service: 1
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