Starbucks
700 E Adams St, Springfield
(217) 523-5642
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
I have frequented this location for about a year. Today the staff went above and beyond for me in a way that was certainly unexpected. Huge thank you to the staff for taking care of me today - your benevolence makes a bigger difference than you think.
Atmosphere: 5
Food: 5
Service: 5
I went to this location and the baristas were absolutely fantastic polite attentive and knowledgeable I wanted a good coffee and was recommended to buy the blond roast and the barista that waited on me was more than happy to assist me It was ground for me for my drip coffee maker. and i totally enjoyed my first cup if this coffee
Atmosphere: 5
Food: 5
Service: 5
The cashier entered my drink wrong, when we were given the wrong drink, the staff argues that it was correct (it still wasn't the incorrect tag item either) then they made the correct drink, wrong. No sweetener at all, even the kind it should've come with.
Atmosphere: 3
Service: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
Customer service could use some work. No one called my name or let me know my food was ready. There was an 18 minute wq I asked if the items were mine. The barista didn't even attempt to call my name.
Atmosphere: 5
Food: 5
Service: 1
Visited this location out of convenience yesterday and today and the low competence of the staff was honestly astonishing. I’ve never visited a Starbucks that was this dissatisfying.
Service: 1
I come to the Starbucks at Wyndham almost every day, but I’m starting to feel cheated. Every time I order an espresso drink, there’s way too much foam and ice, leaving me with about 20% less coffee than what I’m paying for. The ice is supposed to go to the third black line, but it’s always way above that. It feels like the staff either doesn’t know how to make the drinks properly or they’re cutting corners.
As a paying customer, I don’t think this is fair. I hope management looks into this because it’s disappointing to feel shortchanged, especially when I’m a regular here.
Atmosphere: 5
Food: 1
Service: 5
Today there was a cheer event nearby that brought over 500 participants to this location. For as busy as the place was I got my drink that I ordered and still got good service. I don’t know how those workers work in such a fast paced environment and manage to stay calm and collective. What a great job!
Atmosphere: 5
Food: 5
Service: 5
POOR service! We are here for a competition, so of course it’s busy. I completely understand it’s going to take awhile. Ordered online. Food came out quick. Drinks they were out of. They didn’t bother to tell me. Finally asked. They were rude about it and said they were out. Proceeded to make everyone else’s drinks after myself and about 5 others didn’t have a drink due to them being out of it. Had to say something again. She completely ignored me. Had to get stern with her. Then she finally made my replacement drink…and made it wrong. I’m sure that was intentional. Do not recommend this location! Can’t get your order right and extremely RUDE!
I was staying at a nearby hotel and this Starbucks supplied a delicious caffeine fix in the middle of a blizzard!
Atmosphere: 5
Service: 5
Restaurantji Recommends
Great place to enjoy the area. Quiet and clean. Staff was cool and cups were adorable.
Atmosphere: 5
Food: 5
Service: 5
Didn't find out that they ran out of lids until after drink was ordered... really? Starbucks ran out of lids? Bruh!
Literally the WORST starbucks you could ever go to. Almost every order I have placed there it has been wrong or I have waited THIRTY minutes for my coffee or 25 min for a sandwich or they forgot to make it because there is no one in the store. Now this time instead of an impossible sandwich I get a regular sausage sandwich. Not to mention that when you do let them know they made a mistake the barista might as well throw the coffee in my face, that’s how rude they are. All in all don’t go here unless you want to wait 30 min for coffee and get the wrong sandwich. if I could, I’d give it zero stars. Also don’t try calling cause they’ll just answer and hang up the phone right away.
Atmosphere: 3
Food: 4
Service: 1
I wouldn't normally rate a Starbucks, mostly they are all the same... however I have to give props to your employee Meisha at this location. When I visited in January of this year, Meisha and the other worker at this location were hustling, kind, and went out of their way to take care of customers. When an elderly customer needed extra sugar packets, Meisha took time to walk around the counter and help this gentleman out, even helping him open the packets when he was struggling. It was an extra level of kindness, she was really great!
This review is a few months late, but I hope Meisha is still there and gets recognized for her work.
Atmosphere: 3
Food: 4
Service: 5
Literally the WORST starbucks you could ever go to. Almost every order I have placed there it has been wrong or I have waited THIRTY minutes for my coffee or 25 min for a sandwich or they forgot to make it because there is no one in the store. Now this time instead of an impossible sandwich I get a regular sausage sandwich. Not to mention that when you do let them know they made a mistake the barista might as well throw the coffee in my face, that’s how rude they are. All in all don’t go here unless you want to wait 30 min for coffee and get the wrong sandwich. if I could, I’d give it zero stars. Also don’t try calling cause they’ll just answer and hang up the phone right away.
Atmosphere: 3
Food: 4
Service: 1
Loading...