I used to love this Starbucks. Super friendly and quick with orders. But now they seem to have gotten lazy. Half the time the inside isn't open and the drive through gets to backed up. I like to go inside to place an order. Bummer
Service: 1
Brian Steinhauer
27 minutes for 2 coffee drinks. They made half a dozen drinks in between each of the drinks from my order.
Mindy Weller
If I could give no stars I would. Do not go here if you any plans for the rest of your day, and no matter how long the drive thru is, DO NOT GO INSIDE! Uuughhh, waiting 20 minutes for one cup of latte. NEVER AGAIN.
Scott Nichols
Best Starbucks I have been to
Atmosphere: 5
Food: 5
Service: 5
Brittany Griffith
Ordered two drinks and a croissant at 7:45. It’s currently 8:30 and nothing is ready.
Not sure why this specific location takes 30 minutes to an hour for mobile orders, but don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Brian Alberts
Half an hour for one drink
Service: 1
Tori
The wait times here are always horrendous and much worse than any of the other Starbucks in Springfield.
Service: 1
Cori Dinh
Made the mistake of sending my partner in to pick up our order. Apparently this is the sourdough grilled cheese sandwich . I should’ve sent him inside with a picture I thought he already ate half by the time he came out. He told me she told him it was the grilled cheese, obviously he doesn’t question it. They always mess something up here. Don’t waste your money at this location.
Atmosphere: 1
Food: 1
Service: 1
Mary Bettuchi
They never have stock. Today they did t have oat milk.
Wanting to share this review in the most kind way possible. I mobile order very frequently to this location and more times than not have to ask to please add something that I had ordered and paid for to the drink (ie Caramel drizzle, foam) while I'm sure some appreciate the sweet notes, if you can take time to use a Sharpie on each cup PLEASE find time to read the printed label all the way through. Mobile pick up is often 15-20 mins behind the estimated wait times and then staff might get frustrated that you ask them to correct a drink while busy.
Atmosphere: 3
Food: 1
Service: 2
Nate Bahr
For some reason they decided to put tea in the “iced coffee” I ordered
Atmosphere: 3
Food: 1
Service: 1
Jung Kim
Visited Starbucks today 2/15/25 and tried the Hazelnut Cold Brew and the Brown Sugar Oatmeal Shaken Espresso—both were absolutely amazing! The drinks were spot-on, and you can tell the staff really knows their stuff. I’ll definitely be back soon! ☕
Atmosphere: 5
Food: 5
Service: 5
Patti Williamson
Great service inside. Friendly staff! Music was loud. They turned it down but it is still hard to carry on a conversation on some tunes.
I used to love this Starbucks. Super friendly and quick with orders. But now they seem to have gotten lazy. Half the time the inside isn't open and the drive through gets to backed up. I like to go inside to place an order. Bummer
Service: 1
27 minutes for 2 coffee drinks. They made half a dozen drinks in between each of the drinks from my order.
If I could give no stars I would. Do not go here if you any plans for the rest of your day, and no matter how long the drive thru is, DO NOT GO INSIDE! Uuughhh, waiting 20 minutes for one cup of latte. NEVER AGAIN.
Best Starbucks I have been to
Atmosphere: 5
Food: 5
Service: 5
Ordered two drinks and a croissant at 7:45. It’s currently 8:30 and nothing is ready.
Not sure why this specific location takes 30 minutes to an hour for mobile orders, but don’t waste your time.
Atmosphere: 1
Food: 1
Service: 1
Half an hour for one drink
Service: 1
The wait times here are always horrendous and much worse than any of the other Starbucks in Springfield.
Service: 1
Made the mistake of sending my partner in to pick up our order. Apparently this is the sourdough grilled cheese sandwich . I should’ve sent him inside with a picture I thought he already ate half by the time he came out. He told me she told him it was the grilled cheese, obviously he doesn’t question it. They always mess something up here. Don’t waste your money at this location.
Atmosphere: 1
Food: 1
Service: 1
They never have stock. Today they did t have oat milk.
Food: 1
their lattes are always delicious.
Restaurantji Recommends
The staff is genuinely friendly.
Wanting to share this review in the most kind way possible. I mobile order very frequently to this location and more times than not have to ask to please add something that I had ordered and paid for to the drink (ie Caramel drizzle, foam) while I'm sure some appreciate the sweet notes, if you can take time to use a Sharpie on each cup PLEASE find time to read the printed label all the way through. Mobile pick up is often 15-20 mins behind the estimated wait times and then staff might get frustrated that you ask them to correct a drink while busy.
Atmosphere: 3
Food: 1
Service: 2
For some reason they decided to put tea in the “iced coffee” I ordered
Atmosphere: 3
Food: 1
Service: 1
Visited Starbucks today 2/15/25 and tried the Hazelnut Cold Brew and the Brown Sugar Oatmeal Shaken Espresso—both were absolutely amazing! The drinks were spot-on, and you can tell the staff really knows their stuff. I’ll definitely be back soon! ☕
Atmosphere: 5
Food: 5
Service: 5
Great service inside. Friendly staff! Music was loud. They turned it down but it is still hard to carry on a conversation on some tunes.
Atmosphere: 3
Service: 5
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