Starbucks
3412 Freedom Dr, Springfield
(217) 787-0764
Recent Reviews
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The staff is very nice and the drinks are great, but I can't get over how many flies are in the seating area. This whole location could use a proper wipe-down. I can only imagine the conditions behind the counter.
Atmosphere: 3
Food: 5
Service: 5
They fill the cup up 60% you order a large it will be a small in your cup
I came here with my dad for a coffee and got a nice surprise. We went throught the drive thru and ordered our drinks, pulled around to the window, and the person at the window offered us 2 free drinks that had been made but were going to be thrown out. So we took them and ended up getting 4 drinks for the price of 2. This has been my best Starbucks experience yet.
Service: 5
Everyone was really nice & my food was good, but the drink order system makes no sense. Both times I’ve been to this location I’ve waited more than fifteen minutes for my drink order. I don’t know if it’s a prioritizing system (mobile vs drive thru vs in person) but both times I’ve watched them set my cup down and proceed to make ten other drink orders picked up AFTER me. I won’t be returning to this location because it’s just not worth the time (I’m still getting Starbucks, trust. Just at the Target lmao)
Atmosphere: 5
Food: 5
Service: 4
Long line at drive through. Nice workers.
Atmosphere: 3
Food: 4
Service: 4
The girl who took our order, Sydney, was amazing. She was very kind and helpful. She deserves some recognition for her great customer service
Atmosphere: 5
Food: 5
Service: 5
I went to Starbucks today and meet the sweetest girl who took my order I believe her name was Sydney, she had very cute black glasses on. She was kind and thoughtful and seems so genuine. I had to ask her coworkers for her name because she definitely deserves some recognition!!
Atmosphere: 5
Food: 5
Service: 5
Got a regular espresso vs. Decaf ended up in hospital.
Never made....
Atmosphere: 1
Food: 1
Service: 1
It’s very pleasant to come here, even when they are busy, they are very kind and caring.
Atmosphere: 5
Food: 5
Service: 5
My latte had no taste very week, the staff was rude and non responsive, had to grab my own food from the bin, barista was yelling out names and no one was in the building but me. Disappointing...
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Service was horrible, and barista was giving attitude.
Coffee wasn't what I ordered, and I counted 12 employees running around making who knows what coffee for me and one other customer. Yet took over 15 minutes for my single coffee
Atmosphere: 1
Service: 1
Had to get some work done there today and every one is always helpful and polite... and not to mention I especially love nugget ice!!!!
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience! Thanks ya'all ❤️
Atmosphere: 5
Food: 5
Service: 5
The only issue I have is how long it takes to get through the drive through. Be prepared to sit for awhile here.
Atmosphere: 5
Food: 5
Service: 5
5 stars for Starbucks! I have tried other local coffee shops, which often end up with drinks not being made correctly or having to explain half the espresso is not the same as decaf. Starbucks gets it right every time and the friendliness of the staff puts a smile on my face.
Atmosphere: 5
Food: 5
Service: 5
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