Starbucks

3412 Freedom Dr, Springfield
(217) 787-0764

Recent Reviews

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Mrs H

The service was very good but the mocha cookie crumples i ordered turned out horrible. They were not very well blended and barely had any chocolate taste and the whip cream was excessively flat.

Atmosphere: 3

Food: 2

Service: 4

Always A Queen

Today I ordered a Medicine Ball Tea and a Bacon Gouda Sandwich and I was very pleased. I'm a repeat customer and will continue to be a repeat customer.

Food: 5

Service: 4

Neil

Good 👍

Atmosphere: 4

Food: 4

Service: 4

Jacob Swanson

In the last two months, I have had mobile orders go through — meaning they have my money — only for me to get there and be told the store is closed. This has happened twice. I don’t trust this store anymore. If you’re closed, then you shouldn’t be able to accept mobile orders.

Derek Torrence

The staff is very nice and the drinks are great, but I can't get over how many flies are in the seating area. This whole location could use a proper wipe-down. I can only imagine the conditions behind the counter.

Atmosphere: 3

Food: 5

Service: 5

Good GameCB

They fill the cup up 60% you order a large it will be a small in your cup

Leanda Seaton

I came here with my dad for a coffee and got a nice surprise. We went throught the drive thru and ordered our drinks, pulled around to the window, and the person at the window offered us 2 free drinks that had been made but were going to be thrown out. So we took them and ended up getting 4 drinks for the price of 2. This has been my best Starbucks experience yet.

Service: 5

Melissa Reid

Everyone was really nice & my food was good, but the drink order system makes no sense. Both times I’ve been to this location I’ve waited more than fifteen minutes for my drink order. I don’t know if it’s a prioritizing system (mobile vs drive thru vs in person) but both times I’ve watched them set my cup down and proceed to make ten other drink orders picked up AFTER me. I won’t be returning to this location because it’s just not worth the time (I’m still getting Starbucks, trust. Just at the Target lmao)

Atmosphere: 5

Food: 5

Service: 4

Sakeah Herrod

Long line at drive through. Nice workers.

Atmosphere: 3

Food: 4

Service: 4

Liam Smalley

The girl who took our order, Sydney, was amazing. She was very kind and helpful. She deserves some recognition for her great customer service

Atmosphere: 5

Food: 5

Service: 5

Ryleigh Rue

I went to Starbucks today and meet the sweetest girl who took my order I believe her name was Sydney, she had very cute black glasses on. She was kind and thoughtful and seems so genuine. I had to ask her coworkers for her name because she definitely deserves some recognition!!

Atmosphere: 5

Food: 5

Service: 5

Rich J

Got a regular espresso vs. Decaf ended up in hospital.

Never made....

Atmosphere: 1

Food: 1

Service: 1

Natalie Moody

It’s very pleasant to come here, even when they are busy, they are very kind and caring.

Atmosphere: 5

Food: 5

Service: 5

Carla Green

My latte had no taste very week, the staff was rude and non responsive, had to grab my own food from the bin, barista was yelling out names and no one was in the building but me. Disappointing...

Atmosphere: 2

Food: 1

Service: 1

Joshua Shinderuk

Service was horrible, and barista was giving attitude.
Coffee wasn't what I ordered, and I counted 12 employees running around making who knows what coffee for me and one other customer. Yet took over 15 minutes for my single coffee

Atmosphere: 1

Service: 1

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