Subway
1827 W Jefferson St, Springfield
(217) 787-9988
Recent Reviews
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Best Subway in Springfield.
This was without question the worst sandwiches we've ever eaten. There was no cheese, sauce, only enough meat to cover half the foot stale bread. Don't Waste your money like we did.
Atmosphere: 1
Food: 1
Service: 1
Odered off app was told to be there at 3 to find out my subs are not made. When i got home i found mayo packets in my bag and that my cold cut combo was just bologna. This place usually on point but this was a very bad experience
Atmosphere: 1
Food: 1
Service: 1
Great Service n Wonderful Sandwich Shop.
Thanks Y'all
Atmosphere: 5
Food: 5
Service: 5
I didn't receive bad service, but this was the worst Subway I've ever been to. They were out of multiple meats and vegetables. The spinach was a wilted, black mush. When I asked if I could have fresh spinach, I was told that the manager didn't allow them to use anything fresher until what was there was gone. This place is gross.
Atmosphere: 1
Food: 1
Service: 3
Parking: The way the parking lot is set up,should have more room,
Kid-friendliness: I guess it's kid friendly at different times of day
Wheelchair accessibility: They should have more access for wheelchair folks,
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Lays Baked Original, Chocolate Chip Cookie, Wrap
We got two pizza subs and there was so little marinara and cheese on the sub. The sandwich was basically 6 pieces of pepperoni and 3 slices of cheese split in half for a foot long. We also asked for oregano and Parmesan cheese, but there was none to be seen on either of the sandwiches ordered. No one would be satisfied with those portions and it is very disappointing that the staff would be so careless. There were two people working at the time, one older man and a woman. The man was dismissive, but the woman was kind and attentive.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza Sub
The service here is deplorable. 2 workers inside on a Sunday evening with the door locked and just messing around with each other and on their phones. Made me go through drive thru. No customer service At. All. When i asked for a cookie got told "we dont got those no more. " and no offer of what you do have in it's place. Waited while the workers were having their fun before my sandwich was even started on. Will not be going back. Haven't enjoyed subway for awhile now anyway. This cinched it. If could give 0 stars i would.
I've already contacted corporate but haven't heard back yet. I went there at 8:15pm in a weeknight. When I was asked how many subs, I said 3. The employee apparently thought that was a huge inconvenience to him and threw a little fit. He kept repeating how he's going to lock the doors at 8:30 and he will get fired but he doesn't care. I felt so back for his coworker, that kid seemed really uncomfortable. I know if I got to this Subway again and I see that kid working, I will go somewhere else.
Atmosphere: 1
Food: 2
Service: 1
Ordered a footlong sub and at 5 pm they said that they just ran out of black olives.I would think that they would have more on the back cooler.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cold Cut Combo
Restaurantji Recommends
My wife was craving this SO BADLY and the one within walking distance of us closed at 9. It was 8:36 and they had everything put up and were looking at us like we were crazy, as we could see through the window, throwing their hands up and being dramatic about us being the last customer so we left and came to this one because they closed at 10 instead of 9. Or so we thought. We pulled up at 8:44 and same situation. All the chairs were up and guy was mopping. When she went to the door everyone went in the back so we couldn't see them as she realized the door was locked. We called and it rand for a good 3 minutes before a (clearly annoyed) lady answered (I assume the manager) and told us "yes we close at 10, but I'm training someone so we close at nine" when I said it wasn't even 9 yet she huffed and said she didn't know what to tell me. Might be a great Subway. WE WILL NEVER KNOW.
Atmosphere: 1
Food: 1
Service: 1
Every time I go here it takes 20 minutes for them to say something over the intercom. Service it terrible. Should be shut down for good.
Atmosphere: 1
Food: 1
Service: 1
Love Denice and her leadership ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Ultimate B M T
No ice tea available at 11:30 AM. Staff was friendly but not very eager to do anything.
Atmosphere: 4
Food: 1
Service: 1
Was closed at 9 but their hours say open till 10 ?
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