Taco Gringo West

975 Clocktower Dr, Springfield
(217) 546-9494

Recent Reviews

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Mike Ockslong

well for one can tell ur gm think his name is Tim and the night time girl that wears glasses that they need to talk to there employees better on different occasions I cam Into eat and listen to Tim raise his voice at employees belittle them and when they are really busy and the guy making the food was doin nachos nthe gut by the fryer sideways doinga big order of tacos and Tim threatens to send them home if they don't start moving 100 times faster and then just the luther day I was ordering food and there was a phone call n a lady was bringing ba k food that was supposed made wrong finally I got.my order all done and the girl walks in with part of the items and the item that she brought in was 80% ate so the gm yelled at the guys making the food that they did. terrible job and that he Tim is gonna get fired well then he and the girl who was handing out the orders got Into a argument because the girl handing out the orders watched the gu make the food N was 100 percent rightn ti.e goes no wasn't u guys gonna make it all over again then the girl was like wasn't our fault then told the girl that was bagging orders that she was in charge and he was going home and is done so the gm walked out on his employees and a lobby full of customers and we all watched how he was treating yelling and basically telling them that they were worthless and if they didn't like the way he was talking to them they can clock out and go home now u got the girl who wears glasses at night n I think she's a asst manager or something cause she can't stay off her phone and she is always talking N texting the lil short guy that mKes food at nights then the outher day think her nameis Tiffany well herald the guy that is making the food by the fries but on the line well they were cussing and yelling at each outher n she dint have any ideawhY to do but the short guy said in not doing this and said he was going home after out a hour everything was going good till I heard a custmer being extremely rude to the asst. manager n to the girls at the window n the order they ordered was like 30 bucks n heard her say there so rude forget this we are gonna mKe there food from the grave I s lime wtf does that mean n then heard them all laughing n saying it's all old meat used chicken cheese everything use on tacos n nachos thatits all hot old and definitely not safe I went to the bathroom n when I got out I was gonna stop them people from taking that order or eating it cause that definitely was not safe and extremely gross made me puke in the bathroom and listing to them a laugh gotta mean this is a daily thing or something that a huge health hazard and tom Morning I'm going to report all this to the health dept and someone for the rights of the employees cause idk how they are working there and being treated like dirt then the outher day the phone rang and was a owner something about the work schedule and u could hear them yelling and cussing at each outher thru the door from the counter how doesa owner put up with a gm that treats the employees like crap and even talks like crap to the owner wow!! lucky I couldn't get my phone out fast enough to record how the gm n the asst manager talks to employees and how the asst laughs about it when they make unhealthy food and serve it!! I will never be back unless there are changes to the store asap!!!!!!°

Ronald Renn

Horrible flavorless tastes the taco kits from the super market Probably the worst tacos and burrito I ever had

Samual Abney

Solid place for sanchos and nachos. Only complaint is they serve pepsi products.

Atmosphere: 4

Food: 4

Service: 4

Melissa Horton

Ate here today and could not believe a man walked in with his little dog, went up to the counter and got a drink which he didn’t pay for and proceeded to talk to someone behind the counter while his dog had his paws on the counter and had his face in the plastic silverware that is on the counter!!!
No one said anything to him!!
I’m pretty sure there was a manager in duty in the back!!
This is ridiculous and should not be tolerated!
They are lucky someone from the health department didn’t come in while this was going on!!!
Don’t think I’ll be back, and I’ve been coming here for years!!

Atmosphere: 1

Food: 3

Service: 3

Barbara Wilbern

Very delicious yummy

Atmosphere: 4

Food: 4

Service: 4

IRS Owes me

recommend this place every sunday as a little spot to chill, i go every sunday with my brother n good is always fresh, customer service is always excellent, not to mention the deal on sunday is the best

Atmosphere: 5

Food: 5

Service: 5

damion vail

Not always a good visit to this location, take so long, screw up simple things in confusing ways, manager can't even figure out how to refund a card, scratched his dome for 15 minutes before giving us cash. N then u spend twice as long on the toilet. Do urself a favor n overpay to have taco bell dashed to ur door.

Chris Walker

they always put cheese on my food when I ask them not to.

My lady Debborah Waters

Food wasn't good the beef sucks get chicken

Atmosphere: 5

Food: 1

Service: 5

Darren Siltman

Good fast Mexican food!

Atmosphere: 5

Food: 5

Service: 5

Todd Crossley

Everything was fantastic!!! They won't disappoint....

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Enchiladas & Tacos, Greatest Taco on Erph, Hard Tacos, Burrito

santita nunn

Tacos were okay, but waaay too much lettuce. There was more lettuce than meat the past few times I went. I know inflation is real for all of us, but $15 for 6 tacos is a bit much, especially for what I got.

Food: 3

Service: 3

Tiffany Shields

The sauces are addicting and the food is always fresh and delicious. I think they have the best nachos in town. The people who work here are also always very nice. Highly recommend.

Food: 5

Service: 5

Recommended dishes: Nacho Grande Has Shrunk, Jr Chalupa and Steak Soft Taco, Quesadilla, Greatest Taco on Erph, Burrito

Steve Phillips

Just tastes great and very satisfying comfort food.

Atmosphere: 5

Food: 5

Service: 5

Katy Marquie

Great mexican food for great prices! One of our favorite lunch spots!

Atmosphere: 5

Food: 5

Service: 5

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