Thai Basil

2703 N Dirksen Pkwy, Springfield
(217) 525-7777

Recent Reviews

C. Davis

Pretty decent food. Needed more help.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Egg Roll, Sesame Chicken

Raven Fulton

Very good

Atmosphere: 5

Food: 5

Service: 5

Trevor Albert

always friendly with great

Atmosphere: 5

Food: 5

Service: 5

Sonna Egbers

Almost, almost 4 stars. I seem to have difficulty finding a happy medium in spice level between too spicy and a bit bland. We got the sampler plate appetizer. Great variety at a great price. Loved the beef kabob. Would def get that again. Chicken stick - that's a no. Tasted sour in a bit good way. Fried dumplings were some of the best I've ever had. Loved the baby roll. Crab Rangoon good. Golden triangle - no. Weird tex mex after taste. Good lunch prices. Great egg roll. Good veg soup. Yellow curry just a bit too spicy curry fried rice just a but too bland.

Toni S

Dishes are delicious with generous servings. Well priced and our family 's preferred option over chain restaurants.

Atmosphere: 5

Food: 5

Service: 5

Tracy Jo Hill

Smoothies are my fav!Parking: We park right out front.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Rice

J E

Not a fan at all. I ordered an item with chicken; it came out with shrimp instead. I immediately pointed out the error to the server right after the food was delivered.She apologized and said she rang it wrong.Okay; not a big deal. I was a server for years; mistakes happen once in a while. I'm not a big fan of shrimp, but it's tolerable. I was on a trip and had too little time for them to remake the dish correctly.However, when the bill came, I was upcharged for the shrimp - which I didn't want, didn't order, and didn't particularly like. The server had been made aware immediately, and this should have been fixed before the check was presented. But that's not really the irritating thing.The server then had to take the ticket to the manager, owner, or whoever it was behind the counter that was clearly in charge. As the server is telling her what happened, the person starts giving me suspicious looks and is clearly irritated. She acted like I was trying to cheat her out of the shrimp I didn't order. She did adjust the check, but what's up with the looks? I didn't do anything, and I'm not paying extra because the server rang it wrong.The food was not good either. The meat was very little, the portion overall was small, and the food was basically just a plain stir fry of some vegetables with the little meat. The sauce was scarce and lacking flavor. I had also ordered the vegetable spring rolls; they were bland.I love Thai food and eat it often, but this food was majorly disappointing. I wish I had tried a different restaurant altogether.

Atmosphere: 2

Food: 2

Service: 2

Local Review

Great customer service there was a problem with a customer's order and owner went ABOVE AND BEYOND 2 CREATE GREAT SERVICE BY REMAKING THE FOOD.10 STARS FROM YOUR LOCAL REVIEWKEEP IT

Service: 5

Nanda Win N.

Not only customer service but also the food sucks . We order fried rice , Pad Thai , Udon noodle and mango sticky rice. Fried rice is good but udon noodle is salty and Pad Thai is not Pad Thai at all . Mango sticky rice is served with rotten mango and sticky rice is tasteless I have ever experienced as an Asian in my life . Overall is bad not worth with the price we paid.

Katy Taylor

Customer service was good, restaurant was clean and the food was absolutely amazing! I loved the Pad See Ew. I can’t wait to back when I’m in Springfield again. 5/5!

Atmosphere: 5

Food: 5

Service: 5

Joseph Panico

Food was very fresh and delicious. Wait staff were very courteous and accommodating.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pad Thai, Fried Rice

Floyd K.

Good food at a reasonable price - service was good - food was tasty; don't be fooled by strip mall appearance.

Michael K.

Quick prepared upon order always fresh and great taste. Lunch is always served with soup. Recommend to all. Large selection too. I love this place

Monica Martinez Oliva

Amazing I order 2 from them and always was fresh food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegetable Egg Roll, Fried Rice

kageashi

Disappointed as it wasn't anything close to authentic Thai food.

Atmosphere: 4

Food: 1

Service: 4

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