No issues with the people worki g there but I did purchase a Zucchini bread in which I asked for 1 without nuts since I am allergic to them. I opened it up this morning and my husband pointed out it had walnuts and it was not labeled that it had nuts. This can be very bad for people with nut allergies. I will be going back to let them know and hopefully get one without nuts.
Lauren Crafton
Received great customer service! Awesome bread!! Kathy was a great help!!
Atmosphere: 5
Food: 5
Service: 5
nancy coughlin
Today my daughter and her 2 young children met up with rudest women behind the counter at Breadsmith. They did nothing to create a warm, bakery environment. Not helpful...not one bit. Rude comment about my family from another staff member who was on the phone...come on, common courtesy for a toddler, infant and happy paying adults...that's all we ask for. They have lost my business.
Atmosphere: 2
Food: 5
Service: 1
Anthony Narbone
Never been there
Me We
Definitely fresh and I only owed $3
Atmosphere: 5
Food: 5
Service: 4
Denise Berry
I so love their unfrosted cinnamom rolls! My grandfather, a wonderful baker, made small versions of these. Also, I like their rye and challah bread. I hope one day to find pumpernickel!
Recommended dishes: Cinnamon Roll
Olga Vinyarskaya
The bread was okay, not baked the same day though. The cashier was annoyed by questions and not friendly. Not a good selection.n
Wonderful selection of fresh baked breads and treats...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Buns
C S
Quality product, fresh, prices are reasonable for a place of its type. Employees have always been friendly to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Walnut, Pumpkin Chocolate Chip, Banana Walnut, Cranberry Orange Muffins a Pumpkin Muffin and a Zucchini Muffin, Cranberry Orange Muffin
Anastasia Carmell
This place is truly magical and it will be an experience you never forget. These artisans take pride in making the freshest bread I've ever had. The friendly staff are more than willing to educate you about the products and help you choose from their vast offering. Jennifer and Kathy are the best at taking care of me and my folks. Just be warned you will become spoiled by this bread and no longer be able to just get a loaf at the store.
Atmosphere: 5
Food: 5
Service: 5
christine langenbach
I also experienced the same interaction with the same person when I walked into the shop. She looked miserable and was very rude. I used to shop at the Northbrook location and was excited to see the st charles location. One thing I loved about Breadsmith was that you were offered sample of their featured bread. I asked if they had any scones which is on the menu. She rudely said no and I asked when they would be available. She said when the manager felt like it. I understand the pandemic changed everything but it should not have changed how you are treated when you walk in the door. Unfortunately I have been encountering this more and more. I came in from Elgin for this.
No issues with the people worki g there but I did purchase a Zucchini bread in which I asked for 1 without nuts since I am allergic to them. I opened it up this morning and my husband pointed out it had walnuts and it was not labeled that it had nuts. This can be very bad for people with nut allergies. I will be going back to let them know and hopefully get one without nuts.
Received great customer service! Awesome bread!! Kathy was a great help!!
Atmosphere: 5
Food: 5
Service: 5
Today my daughter and her 2 young children met up with rudest women behind the counter at Breadsmith. They did nothing to create a warm, bakery environment. Not helpful...not one bit. Rude comment about my family from another staff member who was on the phone...come on, common courtesy for a toddler, infant and happy paying adults...that's all we ask for. They have lost my business.
Atmosphere: 2
Food: 5
Service: 1
Never been there
Definitely fresh and I only owed $3
Atmosphere: 5
Food: 5
Service: 4
I so love their unfrosted cinnamom rolls! My grandfather, a wonderful baker, made small versions of these. Also, I like their rye and challah bread. I hope one day to find pumpernickel!
Recommended dishes: Cinnamon Roll
The bread was okay, not baked the same day though. The cashier was annoyed by questions and not friendly. Not a good selection.n
Atmosphere: 1
Food: 3
Service: 1
4 different dinner rolls purchased, all delicious
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Rolls
The bread was overpriced and dry.
Atmosphere: 3
Food: 3
Service: 3
Love the sourdough!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best apple ? bread
Wonderful selection of fresh baked breads and treats...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Buns
Quality product, fresh, prices are reasonable for a place of its type. Employees have always been friendly to me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pumpkin Walnut, Pumpkin Chocolate Chip, Banana Walnut, Cranberry Orange Muffins a Pumpkin Muffin and a Zucchini Muffin, Cranberry Orange Muffin
This place is truly magical and it will be an experience you never forget. These artisans take pride in making the freshest bread I've ever had. The friendly staff are more than willing to educate you about the products and help you choose from their vast offering. Jennifer and Kathy are the best at taking care of me and my folks. Just be warned you will become spoiled by this bread and no longer be able to just get a loaf at the store.
Atmosphere: 5
Food: 5
Service: 5
I also experienced the same interaction with the same person when I walked into the shop. She looked miserable and was very rude. I used to shop at the Northbrook location and was excited to see the st charles location. One thing I loved about Breadsmith was that you were offered sample of their featured bread. I asked if they had any scones which is on the menu. She rudely said no and I asked when they would be available. She said when the manager felt like it. I understand the pandemic changed everything but it should not have changed how you are treated when you walk in the door. Unfortunately I have been encountering this more and more. I came in from Elgin for this.
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