Buona - St. Charles
2425 W Main St, St. Charles
(630) 405-5557
Recent Reviews
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Ordered on the app. Came in for lunch, food was ready.
Faster, easier and tastier then the Competition.
Plus earned points for free stuff later.
Atmosphere: 5
Food: 5
Service: 5
The more I visit this location the more disappointed I become.
Over the months I have been here, I usually order a double cheeseburger but they have consistently left out the cheese multiple times. This isn’t a big deal, but if I am paying 99 cents for a slice of cheese you know that I am going to want it.
With their in-app offer I asked if I could upgrade an offer from a single cheese burger to a double. They declined that, but would add cheese on instead for extra. I’m not sure where these rules are coming from but it doesn’t make any sense to me.
To top it off, I feel that I shouldn’t have to wait over 10 minutes for a cheeseburger on a Monday afternoon (which is not hot anymore after waiting) and fries (even if they are “fresh”).
Staff is nice, but I am getting fed up with the inconsistencies.
Atmosphere: 4
Food: 3
Service: 3
Always fresh and hot- great food!
Atmosphere: 4
Food: 5
Service: 5
Our favorite go-to fast food. Everything is quality and the orders are always correct.
Atmosphere: 5
Food: 5
Service: 5
Friendly people and great fast food
Atmosphere: 5
Food: 5
Service: 5
Great service, food was hot and delicious!
Servers and cashier were upbeat and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Chicken Parmesan, Cheesy Beef, Sausage Pizza
Great Italian Beef Sandwich!
Food: 5
Ordered some food through the Buona app. Picked up the order in their Drive thru and everything was made accurately and fresh. The grilled chicken sandwich was delicious as were the fries. Crispy hot and not too salty, these fries were bangin. The beef sandwich though.....absolutely amazing. Had mine with red sauce and mozzarella. And let me tell you, this wasnt a skimpy Portillos style beef sandwich, this bad boy was over flowing with beef! So flavorful and tender. And they didn't skimp on the mozz either. Abso-freakin delicious.
Atmosphere: 5
Food: 5
Service: 5
Always a positive experience at this location - we’ve been eating here once a week for years. If there is ever any issues with anything they will always make it right !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Salads, French Fries, Burger, Avocado, Cheese Fries, Chicken Avocado Sandwich, Chicago Dog, Char-Grilled Chicken Caesar Salad, Buona Chopped Chicken Salad
FREE FOOD HACK BELOW… Food is great, people are nice BUT they screw up EVERY. SINGLE. ORDER. Every time. So check everything in your order including the contents of the sandwiches. You may get beef instead of meatballs etc. FREE FOOD HACK: order a meatball sub, they will give a beef sub with red sauce instead, then tell them they gave you wrong sandwich, they will let you keep the beef, make the meatball, and give you a gift card for a free sandwich! THREE FOR THE PRICE OF ONE!! TELL YOUR FRIENDS!!
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
We eat at Buona fairly often -- always enjoy the food. Sometimes we dine in, sometimes carry out. We particularly love their salads in the summer.
Atmosphere: 5
Food: 5
Service: 5
Our team heads out every Thursday night after league. The staff is always friendly, the food is always good, whether we sit inside or outside. We have some great conversations along with some great meals. Now if only they had had grilled forks available at that time of night it would be perfect.
Atmosphere: 5
Food: 5
Service: 5
The vegan beef is wonderful! Thank you for including this in your menu. Fries are great too. I would eat here more often if the world wasn't so expensive
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, French Fries, Cheese Fries
The grilled chicken sandwich from Buona beef is delicious and healthy. I ordered through GrubHub and had my dinner within 30 minutes at my door. I highly recommend them all.
Food: 5
Service: 5
Recommended dishes: French Fries, Sausage Pizza, Chicken Avocado Sandwich
We used this location for a catering order for our wedding reception and they were fantastic! They showed up on time, were organized, had great customer service, and the food was SO good. I think all of our guests truly enjoyed the menu — especially the lemon chicken! Thank you Buona Catering for making our day so special! Highly recommend using them for your next event.
Atmosphere: 5
Food: 5
Service: 5
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