Chipotle Mexican Grill

815 S Randall Rd, St. Charles
(630) 443-3532

Recent Reviews

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9082us 9082us

I'm a regular. Place is managed well, Counter team always polite and quick, food is fresh (better than home made) and servings are generous. Love love love this location. Congrats on your success!

Atmosphere: 5

Food: 5

Service: 5

Christopher Eng

Was having a pretty bad day, but this chipotle day is making it a lot better :)

Atmosphere: 5

Food: 5

Service: 5

Brian Mars

Not the best location

Atmosphere: 3

Food: 3

Service: 3

Jesse De La Garza

I just got out of the Hospital so we decided to get Chipotle for dinner , that way I don’t have to make anything and just relax , I got the lowest amount of food possible, hardly no meat paid extra for chips and they were stale , first time I was like what happened and all three of my bowls looked empty and like sloppy joes , Never have I been so disappointed in the employee that thought it was ok , this was an order pick up , I ain’t the First one to complain , I’ll go else where .

Atmosphere: 1

Food: 1

Service: 1

Sridhar Chigurupati

It's good when they have all the ingredients you need for your item. For this reason, it's better to order in person

Atmosphere: 4

Food: 5

Service: 4

Brandon

Insanely small protein servings

Food: 1

Service: 1

Natalie Crotty

Horrible staff that is nothing but rude. Servings are also the worst I’ve ever experienced at any chipotle. Highly recommend driving out of the way to avoid this location.

Atmosphere: 1

Food: 1

Service: 1

Isabela Mendez

Generous portions, fast service, friendly staff, clean store. Never had a bad experience my go-to location!

Atmosphere: 5

Food: 5

Service: 5

David Stephany

Tables were not cleaned off from night before. Floor mats still on tables. Definitely not ready to open.

Bob Newman

Came in last night around 9 pm for a bowl and it was delicious. Food looked so fresh and restaurant was really clean. The gentleman who assisted was really fast and knew what he was doing great location.

Atmosphere: 5

Food: 5

Service: 5

Jill Johnson

I like to hit this location after my one exercise class so I don't have to think about dinner. The food order is right every time, with varying degrees of the amount of meat. My main issue is my ticket clearly shows asking for napkins/utensils and yet when I open my bag I am left with neither. I am not arriving at a busy time either so I just don't get it. A bowl is not finger food!!!

Food: 4

Service: 1

Nick Chuiko

Quick and healthy

Ashley Perez

I come in after 8:30pm and before 9pm and I am left waiting because a woman (who seems to be in charge) is getting a head start on cleaning up for the night. I finally get asked by a gentleman if I need help, actually I was asked if I was waiting for an online order. I said no, I’m waiting to be helped. He scrapes the last of the white rice which is less than one serving typically is and I tell him I’m getting a veggie burrito so I’d like double white rice. The woman tells him there’s no more. How do you run out of your rice more than an hour before close? Poor customer service all around.

Atmosphere: 1

Food: 1

Service: 1

Mike Valentino

Ordered and paid for items I didn’t get. Not able to get any refund or person to help. Don’t use this restaurant.

Food: 1

Service: 1

Matthew Polk

Consistently good food! Love the pickup window for the mobile orders. Never had any issue with incorrect orders.

Food: 5

Service: 5

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