Dunkin'
$ • Coffee Shops, Donuts
Hours:
1566 E Main St, St. Charles
(630) 465-9779
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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Have been in sales for over 30 years and I don’t treat my customers like I was treated. Maybe they were having a bad day
Never ever ever is my order correct. Holy crap how hard is it 🤦♀️
My girlfriend and I frequently go to this location and don't usually have issues but today in the drive thru we ordered a couple sandwiches and two coffees. After we ordered the coffees we asked for no egg on the sandwiches and pulled up to the window. When we were paying the lady rudely told us to ask for no egg at the beginning of our order because the lady makes them ahead of time and it messed her up. It was kind of off putting and snobby of her to act so inconvenienced by...read full review
Ratings
Hours
| Monday | 4AM - 7PM |
| Tuesday | 4AM - 7PM |
| Wednesday | 4AM - 7PM |
| Thursday | 4AM - 7PM |
| Friday | 4AM - 7PM |
| Saturday | 4AM - 7PM |
| Sunday | 4AM - 7PM |
People in St. Charles Also Viewed
Dunkin' is a popular restaurant that has been a staple for years. The employees are caring, friendly, and sometimes funny, which makes visiting enjoyable. The drive-through is generally efficient, with food prepared quickly, although there may be occasional longer waits. The staff is dedicated to customer satisfaction, with some employees going above and beyond to create a positive experience. The breakfast empanadas are a particular favorite, and the mocha frozen coffee is always well-liked. However, there have been some recent issues, including unlabelled donuts and a cold foam that sometimes gets chunky. Customers also appreciate the delicious caramel macchiato, noting that the staff knows their preferences and provides good service. While most experiences are positive, some encounters with rude staff have led to dissatisfaction, with a few customers feeling upset by negative interactions. Overall, Dunkin' remains a delightful spot made special by its friendly and enthusiastic team.