McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1915 W Main St, St. Charles
(630) 377-7445
About McDonald's
Customers' Favorites
McDonald's Reviews
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's is a familiar fast-food chain that offers a consistent coffee, strong and good in quality. The restaurant's experience can vary, with some visits being good and others having minor mistakes, such as incorrect sauces or toppings. In some cases, mistakes can be significant, like an order of 4 cheese burgers with no cheese or onions instead of pickles. While the staff may be friendly and welcoming, some customers have reported receiving poor service, including rudeness and slow service. Despite these issues, McDonald's remains a popular choice for many, with some customers returning for their usual meals, like cheeseburgers and nuggets.
Customers have reported that the restaurant often forgets to put items in the bag, which can be frustrating, especially when the customer lives 20 minutes away. One customer had to make a 40-minute round trip to correct a mistake with their order. Another customer was disappointed when the smoothie machine was reported as broken or being cleaned during the morning hours, preventing them from getting their usual smoothie.
Despite these challenges, one customer expressed their appreciation for the staff's politeness after the customer's own mistake of ordering one cheeseburger that fell on the floor of their car.