Portofino
40w188 Campton Crossings Dr, St. Charles
(630) 945-3920
Recent Reviews
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$55 ribeye stake tasted like $5 dollar stake it was chewy and tasteless, I couldn’t swallow it, bad experience, however the drinks were pretty good, promote the bartender fire the chef
Atmosphere: 3
Food: 2
Service: 4
There tonight, service terrible, got our drinks after a 1/2 hour, apps still not out after an hour, we left. They overbooked themselves. Sign on door said we are busy, please, no more than 90 minutes at table. Sorry, if people don’t leave by then, it’s because they still don’t have there food!
Atmosphere: 1
Food: 1
Service: 1
Our new favorite Italian place! Relaxed but elegant atmosphere. Food was amazing; favorite was Pappardelle Nonna and the special menu Lobster Ravioli. Really great flavors, generous portions and perfect service made this an excellent dining experience.
Atmosphere: 5
Food: 5
Service: 5
Omfg!! Everything is amazing!! Great staff, outstanding food, inspiring atmosphere!! We go to Villa Varone in Geneva all the time, and the food here is neck & neck.. But like it's from another region.. so not we have TWO absolutely amazing Italian restaurants with really phenomenal cuisine to balance our tastes from. (Chef's kiss!!) Bon appetito!! 😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Celebrated our silver wedding anniversary here. The food and ambiance were nice. The four dtars were for the service. We felt rushed. The check was placed on the table while we were still enjoying our dessert and without us asking for it yet. The server did not think that we might want to order another round of dessert.
Atmosphere: 5
Food: 4
Service: 4
We had a late reservation on Valentines day and the place was packed. It was very festive and although the wait staff was extremely busy, our server was very sweet and energetic. My vanilla martini was excellent and the short rib pasta, indeed tasted deliciously homemade. The bruschette needed a touch of salt. The chicken dish was very good.
Took an hour and forty mins from the time we sat until the time our food arrived. Sign on the door said that you had a maximum of 90 mins to occupy your table. Calamari was very good, and the high point of the meal. Charged 3.00 to share a salad before our main course. Bread service was bad to non existent. Meals generally over priced.
Service was terrible. Waited 1/2 hr for a drink, then once our appetizers weren't out after an hour, we left.
Food was really good and was good sized portions.
Atmosphere: 3
Food: 5
Service: 4
You have to walk through the restaurant to get to the hostess stand, which is a little odd. The food was the best thing, I will say. We got stuck in the bright room to the right, even after we had made reservations. A more intimate setting would have been nice. After being seated, we realized we didn't have silverware, so we took it from the table behind us, which also didn't have adequate silverware for the table. We were never given bread and didn't realize they offered it until we were asked if we wanted more. In addition, we got calamari and marinara as an appetizer. We asked to have the calamari boxed, and when they brought it back from being boxed, there was no marinara. We asked for marinara and they charged us $5 for the marina we already paid for. Good food, but the attention to detail would have been nice.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
First time visiting and very impressed. I felt like I was at a fancy Chicago restaurant. Will be going back many times.
The food is just okay, but not great.
Atmosphere: 1
Food: 2
Service: 2
Arrived and were quickly seated, mentioned that we had four people, they took us to a three top, we had to find our own chair. Ordered drinks and appetizers. Unfortunately, things continued to go wrong. Drinks took over 20 minutes to be delivered and after appetizers were delivered we waited over an hr for someone to take our dinner order. Placed our dinner order and unfortunately it must have gotten lost in kitchen as it took another hour to receive our food. Service was extremely slow and we felt that we had been forgotten. Manager offered one free dessert for the inconvenience. We ended up being there over three hours. Could have been amazing as food was good but not sure we will return.
Atmosphere: 4
Food: 4
Service: 1
Tried this for first time. Great guitar player, not too loud, really good vibe. Food was delicious. Our only issue was we asked for bread, oil, and cheese when we sat down. After 2 cocktails,, I asked again, nothing. We finished our salad, I asked again, nothing. We competed our entrees, I asked again. Bread arrived with dessert. Bread was delicious, but there is no reason for this. I would recommend this place.
Atmosphere: 5
Food: 5
Service: 3
Honestly, one of the best restaurants I've been to in a while! Love to have this local haunt and support small business! The food, service, ambiance, and prices were all phenomenal! Went there for the first time on NYE 2025. Will visit again soon!
Atmosphere: 5
Food: 5
Service: 5
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