Rosati's Pizza
615 S Randall Rd, St. Charles
(630) 584-8244
Recent Reviews
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delicious and yummy
Atmosphere: 5
Food: 5
Service: 5
Horrible!!! Pizza super dry and taste like cardboard. Cashier is very much rude! Very nasty attitude
DO NOT ORDER FROM HERE. They PURPOSELY give you bad food and then surprise you with a “no refund policy.” This location STEALS from its customers. Had a horrible experience a few weeks ago with an overdone pizza. Politely called to see what could be done, was told to call back in 4 hours. Called again and since they don’t give refunds per their “policy,” I was told I’d be given a credit on my account. Fast forward a month or two I call again to use the credit and suddenly it’s nonexistent. Gentleman on the phone claimed I spoke to his “brother” which is comical. He even gave me what I assume to be a fake name. All in all, just avoid this location. The one in Batavia is great. Go there instead. Wouldn’t be surprised if they don’t last much longer.
Atmosphere: 1
Food: 1
Service: 1
Lied to about a credit to our account for a burned pizza.
Representative on the phone fought with us and denied the credit.
I'd rather buy a frozen pizza from Walmart than recommend this establishment.
Atmosphere: 1
Food: 1
Service: 1
Do not order thier double dough pizza on Sundays. They never actually make it a double dough thickness. Might as well save your money and just order regular pizza. This has happened to me three times in the last 6 months. Other days of the week have been fine, so I know they know how to make a true double dough pizza if they want to.
Food: 2
Service: 3
Recommended dishes: Wings
I went in for their Slice and a pop special. The guy at the front counter was personable, and delivered great service along with hot fresh pizza. I’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Offered anniversary special pricing for a medium pizza but refused to honor the offer as advertised.
Service: 1
Pizza went straight to trash yesterday ! Wasting time and money with these guys. Watch for the comment they leave saying “Thank you for the feedback, we stole your money already, but next we will improve our services.” What a joke.
Atmosphere: 1
Food: 1
Service: 1
Great pizza and fried sides
Restaurantji Recommends
They advertised a promotion online for a $3.50 pizza. I ordered it online for carryout, which was a requirement, and selected a 14-inch, two-topping thin crust, as specified. However, the website didn’t give me the correct price, so I figured it was a mistake that could be fixed in person. Eight hours later, I drove an hour and a half to the nearest location listed on their website. After waiting in line for 30 minutes, they refused to honor the promotion because I hadn’t entered the promo code—which wasn’t shown anywhere online. It turns out this happened to several other customers too. The woman behind the counter was rude, likely from dealing with similar complaints, but I stayed polite and left without making a scene. I won’t be visiting any of their locations again.
Atmosphere: 1
Food: 1
Service: 1
I think we can all agree that the promotion yesterday is not the fault of this store or the people working there. Friendly people and great pizza
Atmosphere: 5
Food: 5
Service: 5
Yesterday on 1015/2024 I called in for pizza for the special @ $3.50 and I was told that to get the pizza we had to pay full price for a pizza to get the special, even though it was all over the internet
Stating they are being slammed on orders
That is just ridiculous to not honor the special for the 1964 price
I will look to other pizza spots and not go back here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 Slices of Sausage Pizza
Waited on the phone for over 40 minutes but nobody answered. They slammed me on hold twice. Hello Domino or little Cesar’s pretty sad 🥲
Atmosphere: 1
Food: 1
Service: 1
For their 60 yr celebration they advertised a pizza for $3.50. Called at 4pm and they said they would only take the orders online, yet turned off online ordering til 6pm. Call back after 6 because the online ordering still isn’t working, and now they aren’t offering that pricing any longer. False advertising at its finest.
Atmosphere: 1
Food: 1
Service: 1
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