Wendy's
$ • Fast Food, Burgers
Hours:
1645 Dekalb Ave, Sycamore
(815) 991-9079
About Wendy's
Customers' Favorites
Wendy's Reviews
Pre-ordered my food via the mobile order. When I finally got up to the window they didn't even have my mobile order. Went to go wait for it in the mobile order parking spot for about 10-15 mins. My food was cold as well. I understand the dining is closed, but clearly the people that are working the drive-thru can't handle that. You should at least be able to go inside to pick up an order. Super slow!
Very disappointed lately. When they 1st opened it was great. The past 2 times I tried to eat there they had signs up stating lobby was closed but people were inside eating. Why are some people allowed to eat inside and then lock the doors? Then I call and ask why and the lady was very rude on the phone acting like she don't know what I'm talking about. I love Wendy's over the other options of fast food there but if service will be like this then I won't be going back.
Ratings
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | Closed |
| Friday | 6:30AM - 12AM |
| Saturday | 6:30AM - 12AM |
| Sunday | 6:30AM - 12AM |
Wendy's offers a mix of experiences. Some customers find the quality lacking, with issues such as thin and tasteless spicy chicken sandwiches. However, others praise the attentive manager who ensures orders are correct and satisfactory. The Frosty is described as delicious and cold, while the coffee and burger can be just as cold, with the cheese on the burger seemingly coming straight from the refrigerator. Customers who rarely eat fast food still enjoy Wendy's chili with cheese and crackers, as well as the excellent Frosty. Additionally, many locations have added comfortable lounge chairs and tables, making it a convenient spot to work on a laptop while enjoying a bite. Recent reviews highlight helpful and kind staff, especially when resolving issues like gift card problems, and emphasize the quick and friendly service at this Wendy's. Compared to other nearby locations, this Wendy's is seen as welcoming, with polite workers who provide good service and keep the food correct and warm. Customers also appreciate the casual and friendly atmosphere, and the staff’s enthusiasm, such as a worker showing support for a draft pick.