Wingstop

Name: Wingstop
Address: 2682 DeKalb Ave, Sycamore, Illinois, 60178, US
Telephone: (779) 218-9464
Price range: $
Rating: 2.3

$ • Chicken Wings

Hours:
2682 DeKalb Ave, Sycamore
(779) 218-9464

Menu Order Online

About Wingstop

Wingstop serves delicious food, with particular praise for its wings. The lemon pepper, hot honey, and dry rub flavors are frequently mentioned as top-notch. Portions are considered sizable and reasonably priced, offering good value. The food consistently arrives hot, with some workers noted for applying a nice amount of sauce and providing extra ranch.

However, service and wait times are a significant and recurring issue. Experiences vary drastically depending on the staff working and the time of day. Slow service is common, with in-person and online order pickups often taking 30 to 45 minutes beyond the estimated ready time, even during non-busy periods. The staff frequently appears overwhelmed, especially during promotional days like the Tuesday special or T-Mobile deal, which can extend wait times from minutes to hours. There are problems with order accuracy, including unfulfilled orders and incorrect deliveries. Phone lines often go unanswered, even when the store is not busy, complicating order placement or redemption of credits. While some customers report acceptable experiences with delivery apps, albeit at inflated costs, the general consensus is that the excellent food is consistently undermined by poor planning and inefficient service. Many advise adding at least 30 minutes to any provided ETA.