Got yelled at for bringing garbage from car to throw away. They also then screwed up order. Order spicy chicken got Ranch Asiago. I've never been yelled at for putting trash bag and cups in trash. Weird...
Atmosphere: 1
Food: 3
Service: 2
Jonathan
Angela was so helpfulntaking my order. The store was clean and I received my fresh food quickly.
Atmosphere: 5
Food: 5
Service: 5
kohl Barton
Be ready to eat cold food
Atmosphere: 1
Food: 1
Service: 1
Mike Cookson
The workers are rude. I ordered a double baconator and got the same amount of bacon as a single. I have been going there a lot lately because the service and food was pretty good for a while, but both are rapidly declining. I'll have to put Wendy's back at the bottom of the list
Atmosphere: 1
Food: 1
Service: 1
danielle Gatton
Always good service & great people. Customers are cray cray though
Atmosphere: 5
Food: 5
Service: 5
Rich
At the time of this review, April 27,2025, at lunch time CST, the service was very poor to say the least. Customers waited over 20 minutes for their food orders. Door Dash had to wait over 20 minutes past their deadline, putting their reviews at risk. One door dash order, which hadn't been fulfilled as complete, had frostys sitting on the counter melting while the food was being prepared. Employees were not in a hurry and not organized, they were getting orders wrong at the drive thru, causing a customer to come in and complain
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chili, Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Richard Reed
Constantly poor food quality and service. I go there because my kids ask. Literally count on them to mess your order up or to have the food be nothing like most Wendy’s.
Atmosphere: 2
Food: 2
Service: 2
jims72vega
We had breakfast late so it was kinda quiet. We sat in the atrium by ourselves it was nice. Food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Lora Stew55
Food was hot. Restaurant was clean. Employees very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Laina Durbin
they messed up a double baconator(only ketchup, and pickles). we went back and asked them to remake it. they gave us the same sandwich and just wipe off the bread. we called them and they wouldn’t give me my money. they also said they had 2 managers make it at the same time? make that make sense.
Food was hot and good. Did have to wait a little while but not a biggie bc everything was fresh
Atmosphere: 3
Food: 5
Service: 3
wes waters
Always good service
Atmosphere: 3
Food: 5
Service: 5
David Sosa
The afternoon shift is fine, but the morning crew cannot get breakfast orders ready in a timely fashion for good paying door dash customers that are ordered with advanced notice - I hope they realize I don't like putting this message here and I hope they improve for future orders- as I try to show up on time for these customers to the best of my ability
Mary Owens
Never get the French fries you pay for. Staff hung up on me when I called to complain.
Charles Barber
Wendy’s in Taylorville should just take the baked potato off of their menu! They always claim to not have a single potato in the store! McDonald’s shake machine works far more often than Taylorville Wendy’s has baked potatoes!
Got yelled at for bringing garbage from car to throw away. They also then screwed up order. Order spicy chicken got Ranch Asiago. I've never been yelled at for putting trash bag and cups in trash. Weird...
Atmosphere: 1
Food: 3
Service: 2
Angela was so helpfulntaking my order. The store was clean and I received my fresh food quickly.
Atmosphere: 5
Food: 5
Service: 5
Be ready to eat cold food
Atmosphere: 1
Food: 1
Service: 1
The workers are rude. I ordered a double baconator and got the same amount of bacon as a single. I have been going there a lot lately because the service and food was pretty good for a while, but both are rapidly declining. I'll have to put Wendy's back at the bottom of the list
Atmosphere: 1
Food: 1
Service: 1
Always good service & great people. Customers are cray cray though
Atmosphere: 5
Food: 5
Service: 5
At the time of this review, April 27,2025, at lunch time CST, the service was very poor to say the least. Customers waited over 20 minutes for their food orders. Door Dash had to wait over 20 minutes past their deadline, putting their reviews at risk. One door dash order, which hadn't been fulfilled as complete, had frostys sitting on the counter melting while the food was being prepared. Employees were not in a hurry and not organized, they were getting orders wrong at the drive thru, causing a customer to come in and complain
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chili, Jr Bacon Cheeseburger, Spicy Chicken Sandwich, Wendy’S Classic Chocolate and Vanilla Frosty Desserts
Constantly poor food quality and service. I go there because my kids ask. Literally count on them to mess your order up or to have the food be nothing like most Wendy’s.
Atmosphere: 2
Food: 2
Service: 2
We had breakfast late so it was kinda quiet. We sat in the atrium by ourselves it was nice. Food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Food was hot. Restaurant was clean. Employees very nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
they messed up a double baconator(only ketchup, and pickles). we went back and asked them to remake it. they gave us the same sandwich and just wipe off the bread. we called them and they wouldn’t give me my money. they also said they had 2 managers make it at the same time? make that make sense.
Restaurantji Recommends
Food was hot and good. Did have to wait a little while but not a biggie bc everything was fresh
Atmosphere: 3
Food: 5
Service: 3
Always good service
Atmosphere: 3
Food: 5
Service: 5
The afternoon shift is fine, but the morning crew cannot get breakfast orders ready in a timely fashion for good paying door dash customers that are ordered with advanced notice - I hope they realize I don't like putting this message here and I hope they improve for future orders- as I try to show up on time for these customers to the best of my ability
Never get the French fries you pay for. Staff hung up on me when I called to complain.
Wendy’s in Taylorville should just take the baked potato off of their menu! They always claim to not have a single potato in the store! McDonald’s shake machine works far more often than Taylorville Wendy’s has baked potatoes!
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