Had to send the bags back 3 times because order was not right. Even gave the employee the receipt and still came back wrong. Finally took what was given and still was wrong.
Atmosphere: 2
Food: 3
Service: 1
Anthony D
Came thru drive thru second time coming to this location, food is fresh and today Hispanic young lady at drive thru with glasses very kind and nice, great service, will definitely come back! Good job you guys we need more locations like this. Shout out to the managers and employees of the this location you guys are really doing it!
Atmosphere: 5
Food: 5
Service: 5
sherif dali
This is a call for a great service experience. I have been going to most of states Macdonalds. I only buy American coffee from Mac when feel there is no other place near by to get a real cup of coffee from. Literally in my whole years of experience with hundred of branches, no one on counter or the drive thru handed me sugar and napkins in a bag except here in this branch. That’s because there is a processional young lady called ALLISON work there. Leaving this review for her favour as such a small professional attitude should be spot on. Small things matters especially in customer service. Thank you!
Service: 5
David L.
Avoid this location. Stopped here after work at 7am and ordered 1 big breakfast, no hotcakes. Got home about a mile away, opened it, and in the bag there was no hash brown, no jelly, no butter. Just napkins and salt & pepper. Took it back and showed the manager. She apologized and replaced my order. I asked if everything was correct, she said yes. My bad for not checking it out before leaving, because I received no jelly, but ketchup. Never again at this location. People, go to McDonald's on 127th east of Harlem. A family owned location that takes pride in their work.
Matthew Martens
Their workers can’t get an order right and when they say we’re waiting on something everything is cold
If the poor quality of food, and the prices don't depress you the remodeled appearance will. Fake precast concrete walls with industrial style lighting.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Nugget Meal, French Fries
Adam Ciara
Date 12/30/24. Restaurant #10745 Tinley park il. Order 1573 approx 1:30 24hr drive through . I received my order at window , to my suprise 1/2 order of fries. What should go in bag on every order ?? Let’s not all answer at same time………. Waiting …. We’ll that’s the same response I got after waiting in line again to tell the Nit Wit kid the same quiz kid had no idea what I wanted …..I can’t get napkins because lobby closed! End result was no napkins and the child was very disrespectful . So this is an example of lack of common sense and improper training by management and parent.
Sad for our future 🙁🙁
Recommended dishes: Cheeseburger
C S
Worst McDonalds in the area. I placed an order through the app. When I got to the drive-thru, the order was not ready. They said to pull up to Window 3. There is nothing marked as Window 3 so I pulled up to the next window in front. about 5 minutes later they came to the window and said "Did you order something?"" So they had lost the app order. Lesson Learned, when they say to pull up to Window 3, don't do it.
Date with my 4 yr old... Food was slow to come out, but good and hot when received.
Atmosphere: 4
Food: 4
Service: 3
kelly kolodziejczak
Half my order was missing I asked for deluxe they didn’t even give me a deluxe but I paid for it. They’re rude when I go up there and no one talks to anybody. They’re too busy on their cell phone to get my orders right I paid a lot of money for my food and it’s never right. My fries are always cold and disgusting and it tastes like a bottle of grease. My food is never made right if you ask for no onions say put extra onions on there it’s just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
My Name Is.
Good place.
R Culous
Customer service was good staff are always polite. Food is consistent in quality.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Filet-O-Fish, Egg Mcmuffin, Hot Fudge Sundae, French Fries
Darrien Tilmon
Food was warm as it was meant for someone else and got passed on through the drive thru
This is the snack wrap I received. what a joke
Food: 2
Had to send the bags back 3 times because order was not right. Even gave the employee the receipt and still came back wrong. Finally took what was given and still was wrong.
Atmosphere: 2
Food: 3
Service: 1
Came thru drive thru second time coming to this location, food is fresh and today Hispanic young lady at drive thru with glasses very kind and nice, great service, will definitely come back! Good job you guys we need more locations like this. Shout out to the managers and employees of the this location you guys are really doing it!
Atmosphere: 5
Food: 5
Service: 5
This is a call for a great service experience. I have been going to most of states Macdonalds. I only buy American coffee from Mac when feel there is no other place near by to get a real cup of coffee from. Literally in my whole years of experience with hundred of branches, no one on counter or the drive thru handed me sugar and napkins in a bag except here in this branch. That’s because there is a processional young lady called ALLISON work there. Leaving this review for her favour as such a small professional attitude should be spot on. Small things matters especially in customer service. Thank you!
Service: 5
Avoid this location. Stopped here after work at 7am and ordered 1 big breakfast, no hotcakes. Got home about a mile away, opened it, and in the bag there was no hash brown, no jelly, no butter. Just napkins and salt & pepper. Took it back and showed the manager. She apologized and replaced my order. I asked if everything was correct, she said yes. My bad for not checking it out before leaving, because I received no jelly, but ketchup. Never again at this location. People, go to McDonald's on 127th east of Harlem. A family owned location that takes pride in their work.
Their workers can’t get an order right and when they say we’re waiting on something everything is cold
Atmosphere: 1
Food: 2
Service: 1
Friendly staff and quick service!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Quarter Pounder Hamburger, Hamburger
If the poor quality of food, and the prices don't depress you the remodeled appearance will. Fake precast concrete walls with industrial style lighting.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chicken Nugget Meal, French Fries
Date 12/30/24. Restaurant #10745 Tinley park il. Order 1573 approx 1:30 24hr drive through . I received my order at window , to my suprise 1/2 order of fries. What should go in bag on every order ?? Let’s not all answer at same time………. Waiting …. We’ll that’s the same response I got after waiting in line again to tell the Nit Wit kid the same quiz kid had no idea what I wanted …..I can’t get napkins because lobby closed! End result was no napkins and the child was very disrespectful . So this is an example of lack of common sense and improper training by management and parent.
Sad for our future 🙁🙁
Recommended dishes: Cheeseburger
Worst McDonalds in the area. I placed an order through the app. When I got to the drive-thru, the order was not ready. They said to pull up to Window 3. There is nothing marked as Window 3 so I pulled up to the next window in front. about 5 minutes later they came to the window and said "Did you order something?"" So they had lost the app order. Lesson Learned, when they say to pull up to Window 3, don't do it.
Restaurantji Recommends
Date with my 4 yr old... Food was slow to come out, but good and hot when received.
Atmosphere: 4
Food: 4
Service: 3
Half my order was missing I asked for deluxe they didn’t even give me a deluxe but I paid for it. They’re rude when I go up there and no one talks to anybody. They’re too busy on their cell phone to get my orders right I paid a lot of money for my food and it’s never right. My fries are always cold and disgusting and it tastes like a bottle of grease. My food is never made right if you ask for no onions say put extra onions on there it’s just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Good place.
Customer service was good staff are always polite. Food is consistent in quality.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Filet-O-Fish, Egg Mcmuffin, Hot Fudge Sundae, French Fries
Food was warm as it was meant for someone else and got passed on through the drive thru
Atmosphere: 4
Food: 2
Service: 3
Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin
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