Jack in the Box
$ • Fast Food, Burgers, Tacos
Hours:
830 Edwardsville Rd, Troy
(618) 667-3000
About Jack in the Box
Customers' Favorites
Jack in the Box Reviews
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Jack in the Box can be a great dining option, particularly known for its variety of choices, tasty fries, burgers, and exceptional tacos with a unique sauce. Two workers managed the drive-thru professionally and politely during the reviewer's visit, despite being understaffed. However, the dining room being closed impacted the service and atmosphere ratings. The reviewer, who was on a road trip, expressed disappointment that there isn't a Jack in the Box in Olive Hill, KY.
Recent reviews highlight some challenges. Customers noted that the food quality can be inconsistent, with issues like dried-out or undercooked items. Long wait times in the drive-thru, sometimes reaching 20-35 minutes, were also mentioned. One customer recommended using the mobile app to place orders ahead of time. Despite these challenges, some staff members were praised for their professionalism and kindness, even when handling busy periods. A recent visit after a volleyball game showcased the staff's ability to remain calm and friendly, providing a positive experience despite the rush.