“Customer service UNMATCHED. Went for lunch after a long day in the woods STARVING. Saw an ad for the new cheesy bite pizza and our mouths were instantly watering.
We waited an extremely reasonable amount of time for the pizza but being so hungry it felt like hours. We were ravenous and moments away from feral. Then the pizza arrived as a regular stuffed crust instead of cheesy bite. The waitress explained before she even actually arrived at the table that the cook had made a mistake and the correct pizza was cooking, but they wanted to give us the stuffed crust on the house so we had something to eat while the other pizza cooked. They also offered a 20% discount but we insisted that was too much, and the free pizza made up for the mistake perfectly fine.
If I could give customer service 20 stars I would! I never get service like this nowadays!“
“Customer service UNMATCHED. Went for lunch after a long day in the woods STARVING. Saw an ad for the new cheesy bite pizza and our mouths were instantly watering.
We waited an extremely reasonable amount of time for the pizza but being so hungry it felt like hours. We were ravenous and moments away from feral. Then the pizza arrived as a regular stuffed crust instead of cheesy bite. The waitress explained before she even actually arrived at the table that the cook had made a mistake and the correct pizza was cooking, but they wanted to give us the stuffed crust on the house so we had something to eat while the other pizza cooked. They also offered a 20% discount but we insisted that was too much, and the free pizza made up for the mistake perfectly fine.
If I could give customer service 20 stars I would! I never get service like this nowadays!“