Dunkin'
$ • Coffee Shops, Donuts
Hours:
404 W University Ave, Urbana
(217) 328-3513
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Share your opinion about Dunkin'
I’ve been to this particular DD several times this month only to be turned away stating “their system is updating so they can’t take my order”. Really!? Every time has been between 4:00-5:00 pm. Today the car ahead of me received their coffee but I was turned away. What precise time do they lockdown their system. And WHY would you do so just as most evening shifts are starting!?! This store is located between 2 police departments, next to a large hospital, near college...read full review
Slow service I recommend another location if you can
aim to please great service
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 5AM - 10PM |
People in Urbana Also Viewed
Dunkin' is a convenient spot for a quick coffee, with friendly staff and a priority on drive-thru sales. The coffee is consistently good, and the Caramel iced coffee is made perfectly every time. The customer service is exceptional, and the staff are always helpful. While some customers have experienced issues with online orders and communication at the drive-thru, the overall experience is positive. The employees are fast and patient, and they listen well, even when customers are trying to make up their minds on their orders. The atmosphere is clean and decent, with pleasant seasonal decorations. However, the donut variety and freshness may be lacking, and the donuts can be overly sweet. The Baskin-Robbins section could also use some improvements, with a limited menu and lack of recommendations from the staff.