no matter time of day, employees are always rude and impatient and unwilling to help customers. online pick up is a waste of time as well
Atmosphere: 1
Service: 1
Brett Frankhauser
Cool place. First time I'd been inside. Odd, management on their cell phone, not the employees.
Atmosphere: 4
Food: 5
Service: 5
Jonny1of1
Great bagels and great people. The service can sometimes be chaotic when they’re busy. Mobile orders are always done on time
Atmosphere: 5
Food: 5
Service: 3
Maricel Peñaroyo
There is no leadership, very disorganized, they don’t seem know how to handle customer situations efficiently, I love Einstein Bros. I remember going to my first one about 25 years ago in Tinley Park, ill. It was love at first bite. This was very disappointing, I hope this was just a bad day for them, but I honestly think it was a norm. Be Better, Please!
David Tanner
The girl at the counter taking orders was looking at her phone. We had to ask if she was ready for our order. When our order was completed our bag was put next to the Uber bags. We had to ask which order was ours. Overall it was an unpleasant visit. Especially for the price of everything. How hard can it be to be helpful and courteous?
Atmosphere: 1
Food: 3
Service: 1
Paul Lock
They had 2 hours to get an order ready for walking. When I got there they said they were out and need to wait. Now late. 2 hours lead and they couldn't prepare ahead. Horrible service I would have given a zero.
Adam Mokrzycki
Online order, employee was placing ready/bagged orders in the pickup area behind the counter but not calling out names. I asked cashier to grab my order and he said someone would help me shortly. Waited 5+ minutes and stared at my order. I was helped after I asked for another employee to grab my order but was interrupted by the cashier again stating everything is coming out in the order it was received at they were busy. I asked for a refund. Was given my order that was sitting there the whole time….
Sonja Lawrence
I know of no other place for bagels besides Einstein, but I love this place anyway! Staff is wonderful, bagesl are delicious, and i love their side options.fruits, yogurt parfaits, chips, juice. The Texas brisket bagel, and i had the turkey and vegetable bagel. I loved the fresh taste of the veggies, delicious turkey meat, but my star will always be the Nova Lox. Delicious salmon, capers red onion, cream cheese, just all around delicious.
Sadą Ñealey
Einstein Bros Bagels in Champaign is fantastic! I tried the Farmhouse sandwich and it was definitely delicious. while the Farmhouse was a hearty breakfast delight. The bagel was perfectly toasted, and the ingredients were fresh and flavorful. The staff were friendly and efficient, and the cozy ambiance made for a pleasant dining experience. I'll definitely be returning for more tasty treats!
Lee Foeppel
Any kind of Bagel you like! Something for everyone. Had the farmhouse, Lox, Vegetarian and Turkey and veggie. All were wonderful no complaints. Staff was friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Nova Lox, Bacon Egg and Cheese Sandwich
Any kind of Bagel you like! Something for everyone. Had the farmhouse, Lox, Vegetarian and Turkey and veggie. All were wonderful no complaints. Staff was friendly and fast.
et animations
Cold brew shake was good. deep and rich flavor and the maple house sandwiches were good as well 5 stars hands down +500 aura
Atmosphere: 5
Service: 5
C R
Pros: -they have some really hardworking and courteous employees who try very hard and hustle and are friendly -you can order ahead through the app and skip the line and just go to counter and pick up your food -good rewards program through app (see my free chocolate chip muffin in photo) -thankfully they are still open, some other Einstein locations around Champaign area have closed -there’s often free reading materials here like daily illini newspapers and other local news
Cons: -they used to have fountain drinks but took those away which is disappointing -sometimes they’ve made my food wrong (put pepperoni on pizza bagel etc if I ordered cheese pizza bagel or forgot to put side items in bag etc) -Einstein’s is pretty expensive for what you get. For example if you order an egg and cheese sandwich you get barely any egg and barely any cheese and it’s expensive.
Amy Kinzer
Great food and atmosphere! Tons of space to study!
Nida Latif
Great customer service, always so welcoming. Addicted to the green chilli bagel and jalapeño salsa
no matter time of day, employees are always rude and impatient and unwilling to help customers. online pick up is a waste of time as well
Atmosphere: 1
Service: 1
Cool place. First time I'd been inside. Odd, management on their cell phone, not the employees.
Atmosphere: 4
Food: 5
Service: 5
Great bagels and great people. The service can sometimes be chaotic when they’re busy. Mobile orders are always done on time
Atmosphere: 5
Food: 5
Service: 3
There is no leadership, very disorganized, they don’t seem know how to handle customer situations efficiently, I love Einstein Bros. I remember going to my first one about 25 years ago in Tinley Park, ill. It was love at first bite. This was very disappointing, I hope this was just a bad day for them, but I honestly think it was a norm. Be Better, Please!
The girl at the counter taking orders was looking at her phone. We had to ask if she was ready for our order. When our order was completed our bag was put next to the Uber bags. We had to ask which order was ours. Overall it was an unpleasant visit. Especially for the price of everything. How hard can it be to be helpful and courteous?
Atmosphere: 1
Food: 3
Service: 1
They had 2 hours to get an order ready for walking. When I got there they said they were out and need to wait. Now late. 2 hours lead and they couldn't prepare ahead. Horrible service I would have given a zero.
Online order, employee was placing ready/bagged orders in the pickup area behind the counter but not calling out names. I asked cashier to grab my order and he said someone would help me shortly. Waited 5+ minutes and stared at my order. I was helped after I asked for another employee to grab my order but was interrupted by the cashier again stating everything is coming out in the order it was received at they were busy. I asked for a refund. Was given my order that was sitting there the whole time….
I know of no other place for bagels besides Einstein, but I love this place anyway! Staff is wonderful, bagesl are delicious, and i love their side options.fruits, yogurt parfaits, chips, juice. The Texas brisket bagel, and i had the turkey and vegetable bagel. I loved the fresh taste of the veggies, delicious turkey meat, but my star will always be the Nova Lox. Delicious salmon, capers red onion, cream cheese, just all around delicious.
Einstein Bros Bagels in Champaign is fantastic! I tried the Farmhouse sandwich and it was definitely delicious. while the Farmhouse was a hearty breakfast delight. The bagel was perfectly toasted, and the ingredients were fresh and flavorful. The staff were friendly and efficient, and the cozy ambiance made for a pleasant dining experience. I'll definitely be returning for more tasty treats!
Any kind of Bagel you like! Something for everyone. Had the farmhouse, Lox, Vegetarian and Turkey and veggie. All were wonderful no complaints. Staff was friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Nova Lox, Bacon Egg and Cheese Sandwich
Restaurantji Recommends
Any kind of Bagel you like! Something for everyone. Had the farmhouse, Lox, Vegetarian and Turkey and veggie. All were wonderful no complaints. Staff was friendly and fast.
Cold brew shake was good. deep and rich flavor and the maple house sandwiches were good as well 5 stars hands down +500 aura
Atmosphere: 5
Service: 5
Pros:
-they have some really hardworking and courteous employees who try very hard and hustle and are friendly
-you can order ahead through the app and skip the line and just go to counter and pick up your food
-good rewards program through app (see my free chocolate chip muffin in photo)
-thankfully they are still open, some other Einstein locations around Champaign area have closed
-there’s often free reading materials here like daily illini newspapers and other local news
Cons:
-they used to have fountain drinks but took those away which is disappointing
-sometimes they’ve made my food wrong (put pepperoni on pizza bagel etc if I ordered cheese pizza bagel or forgot to put side items in bag etc)
-Einstein’s is pretty expensive for what you get. For example if you order an egg and cheese sandwich you get barely any egg and barely any cheese and it’s expensive.
Great food and atmosphere! Tons of space to study!
Great customer service, always so welcoming. Addicted to the green chilli bagel and jalapeño salsa
Atmosphere: 5
Food: 5
Service: 5
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