Chongqing house重庆山庄 (Hot Wok Express)
1102 W University Ave, Urbana
(217) 384-7170
Recent Reviews
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Since the ownership changed last year, older reviews may not be reliable. They offer both American Chinese and authentic Chinese food. While I haven't tried the American Chinese dishes, they have many delicious authentic Chinese options that you can order directly from the cashier.
Atmosphere: 5
Food: 5
Service: 5
Saw the negative reviews before but still tried to give it a shot. I found out there’s a hidden authentic Chinese food menu near at the cashier’s counter and have tried the spicy chicken cooked with beer and a bowl of soup. Both were super delicious. Not sure about the quality of the American Chinese food provided tho.
Atmosphere: 4
Food: 5
Service: 5
I didn’t get rice for takeout. I called to inquire. The merchant said that food delivery is not fixed. You can deliver it if you want. Usually, they don’t deliver it. Haha.
Atmosphere: 1
Food: 1
Service: 1
Roaches in the food is disgusting, check the most recent review before mine
Atmosphere: 1
Food: 1
Service: 1
Don't go, I found a roach in my food.
The worst Chinese ever should not be open
Atmosphere: 1
Food: 1
Service: 1
Good and authentic Sichuan food for dine in option! Staff was very friendly and helpful. Shout out to Allen, the owner’s kid, for entertaining us with his dance moves!
Atmosphere: 5
Food: 5
Service: 5
Good and authentic Sichuan food for dine in option! Staff was very friendly and helpful. Shout out to Allen, the owner’s kid, for entertaining us with his dance moves!
Atmosphere: 5
Food: 5
Service: 5
Amazing food every time.. great hospitality! I must go!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken, Shrimp Fried Rice, Teriyaki Chicken, General TSO's Chicken
Overall, our dining experience this evening was very disappointing. We have always liked hot wok, especially under the previous owner, but it seems to have changed hands recently. The food was subpar and had very little flavor. The portions were significantly smaller, and when we went to pay found out, there was a price increase. The vibe in the restaurant was kind of awkward, especially considering that it seems though the owners child had complete control of the only sound in the restaurant and was playing inappropriate YouTube videos. The service was lacking, both employees who served us were very rude meaning, it seemed as though it wasn’t inconvenience to serve us. This seemed to Translate to the other customers who were served after us, while we sat awkwardly eating our food in the dining area. I don’t think we’ll be coming back for a while until it changes hands again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Come here for lunch and waiter is very
Atmosphere: 1
Food: 3
Service: 1
Food is different each time, service is mostly slow, I guess online orders are more important, I won't go back.
Atmosphere: 1
Food: 2
Service: 1
There was a language barrier with the server, resulting in a misunderstanding and an incorrect order.
Atmosphere: 1
Food: 3
Service: 2
New owners? Smaller portions (still large), some things are better made. More expensive, like every restaurant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pork Lo Mein, Teriyaki Chicken, Beef with Broccoli
Much improved than when new management took over. My biggest complaint is that the servers cannot understand order or questions.
Atmosphere: 3
Food: 4
Service: 3
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