KFC

410 W University Ave, Urbana
(217) 328-3379

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Recent Reviews

The cashier was accommodating when I had to change my order at the drive up window but they were not friendly. She was very bothered by my presence. But it worked out in end, ended up with an extra side of potatoes, 2 extra pieces of chicken and 2 honey mustard packets. The chicken was so overly greasy but the slaw and potatoes were great! And they gave us honey for the biscuit! Best part.
The service was great, Food was ok. Staff and employees were friendly and nice, But it was the inappropriate language and personal information and conversations for me. Managers and employees cursing and talking about other employees personal information. It was very unprofessional in front of customers. I had to eat fast and leave.
I feel sorry for the employees. The air conditioning was broke and they're trying to fry chicken. Hotter in the building than it was outside. But was greeted with a smile. And it was okay if we had to wait a little longer for the food it was delicious.

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