McDonald's

1705 S Philo Rd, Urbana
(217) 337-6599

Recent Reviews

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Keith A Miller

This location has a crooked practice - upcharging me for upgraded coffee that I didn't ask for. ..and skipped the hashbrown w/ my breakfast combo to boot.

The only positive is that they were quick.

Sudarsana Rao P

Not safe at all.

Atmosphere: 1

Food: 3

Service: 3

Kp Izzle

I have ordered 20 pcs chicken nuggets on mobile app for curbside pickup. I only got 10 pcs after I opened bag at home. And this is second time they have done the same to me.

Atmosphere: 1

Food: 1

Service: 1

yuxin Li

I order the Mc crispy at the noon, and they gave me the bag only with chicken and bread, which is for after midnight.

Atmosphere: 1

Food: 1

Service: 1

Honey L

They close at 11pm according to google however if you come anytime after 1040pm they will not answer the drive through speaker or be anywhere in sight when looking through drive thru windows ... Maybe close at 10 if your workers don't want to work passed 1030pm...

WILLIE G.

McDonald's is always forgetting my barbeque sauces, if it wasn't for this problem m then I would say 5 stars ⭐

Atmosphere: 3

Food: 5

Service: 3

John Hines

Ordered over the app. Order was ready in a moment after I arrived. Good job 👏

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcdouble

Pam Blanton

Loved the food. Went through the drive through to pick up a mobile order- oh my goodness the young lady at the cashier was sooooooo unfriendly, not helpful and quite rude ( like to never get her to answer a simple question) but the young lady at the pick up window was GREAT! She is why I rated a 3 star for Service & atmosphere.
I love McDonalds and refuse to let one grumpy cashier ruin my day.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Big Mac

Maggie Dobson

I have gotten food here several times since it is only a few minutes away. And no matter what I order between just a drink, to food for several people. They have done an excellent job every single time. If you are a picky eater and worry about having an order wrong, let me recommend this place because they do it correctly every time.
I order a bacon mcdouble with no ketchup, no mustard, no onion, and extra pickle. The big part is I get it no bun which seems to be a lot of other store's problem, but every time I order here they always put it in a box and include utensils.

Dietary restrictions: They have never messed up any modifications I have made

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soda and Mcflurry, Big Mac, Mcdouble

Manuel Reyna

Both doors were closed even though the place is open (at noon on a weekday). No one answers even though there is plenty of costumers and employees inside.

Richard McCormick

Clean, good food

Atmosphere: 5

Food: 4

Service: 4

matt Miller

People listening to their phones. Food was cold. Food was wrong. Never coming back again. Pulled forward first last to get order and was asked what we ordered

Atmosphere: 1

Food: 1

Service: 1

Melanie Knerr

Needed something to eat. Stop in for something quick to keep me going through the day.

Atmosphere: 4

Food: 5

Service: 5

C R

08/08/2024 and many months prior: Can you PLEASE teach your employees that the egg cheese bagel comes with sauce? I’d prefer not to have to pull back through every time and show you your own menu EVERY time. If you own and operate a business hopefully you also monitor your Google reviews and make changes accordingly.

2/25/2024 to the employee on drive thru window 1 at 8:45am, I ain’t your “honey”. Please ask employees not to call customers by pet names. Just because a female merely exists doesn’t mean she’s there to be called whatever employees please.

Also they didn’t follow special instructions and they put bacon on sandwich when ordered with no bacon. There were barely any customers around and they weren’t busy when this error happened.

Other remarks: their drive thru lane is very narrow and not much room to navigate and people hit their tires on the sides of the curb frequently. Also the yellow poles along drive thru are wobbling in the wind which seems like a safety hazard.

Giving an extra star though because employee at 2nd window was professional and kind. Also giving star because this location has free bathrooms to the public which can come in handy when out driving.

Lela Freeman

The food was delivered hot and fresh to my door.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soda and Mcflurry, World Famous Fries, Bacon Egg & Cheese Biscuit, Big Mac, Mcdouble, Cheeseburger, Crispy Chicken Sandwich, Quarter Pounder Hamburger, Strawberry & Crème Pie, Straw

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