My favorite Panda Express in Champaign Urbana. Why did I not order the super greens before. They are great.
Atmosphere: 4
Food: 5
Service: 5
Megan Collins
Why is AI taking over your customer service? What a joke
Atmosphere: 1
Food: 1
Service: 1
Nathan Koenigs
Customer service is bad and the quality of food is subpar compared to other ones in town. Employees get mad if you come in half an hour before closing and they skimp on the entrees every time we order. Last time our fried rice wasn’t even cooked and had raw vegetables in it
Atmosphere: 1
Food: 1
Service: 1
Jay Cournoyer
They've started using a robot to take orders in the drive through. It feels really demeaning and I may stop going simply because of this. Please stop with the AI and robots for everything
Atmosphere: 4
Food: 4
Service: 4
Dee g
HOW IS IT 2pm AND BUSY AND THE EMPLOYEES REFUSED TO MAKE CHOW MEIN LIKE LITERALLY NO CHOW MEIN AND ACT AS IF ITS TOO MUCH TOO MAKE ANY 🤯 PLZ FIRE THE LAZY BUMS WHO WORK THERE‼️🤡🤡🤡🤡
Atmosphere: 1
Food: 1
Service: 1
Jodi Yoder
I made a quick stop to pick up dinner. I ordered the customary sesame chicken, orange chicken, and sweet-and-sour chicken, along with crab rangoon and an egg roll to go.
Atmosphere: 4
Food: 5
Service: 4
Briana
Worse customer service
Atmosphere: 3
Food: 3
Service: 1
David McCormick
This was good, I would advise white rice or Lo mein, as there's something in the fried rice I detested. Still good for being chain Chinese fast-food.
Atmosphere: 4
Food: 3
Service: 4
Tony Wait
For those in Champaign-Urbana seeking Panda Express, this location is highly recommended. The food consistently meets expectations, the portions are satisfying, and the establishment maintains a clean environment. It might be beneficial to consider adding changing tables to the restrooms.
The drive through is always slow and workers are rude. Multiple times my order has had items missing and they skimp on the entrees.
Atmosphere: 1
Food: 2
Service: 1
Samantha Bowlin
Worst service never has anything on the menu and very stingy with the food would rather go all the way to Champaign and u have to wait 30 mins in the drive thru to be greeted
Melissa Sylvester
They were out of everything yet again. This seems to be a trend. Probably won't bother going back.
Food: 3
Service: 1
JUNXI CHEN
I ordered the Black Pepper Angus Steak, which costs $1.50 extra. When I opened the box, there were only two small pieces of beef, and the rest was just broccoli. I went to speak with the staff, but they told me this is “normal.” This is unacceptable for an upgraded menu item. I expected a reasonable portion of beef for the price. Very disappointed with the value and service.
Atmosphere: 1
Food: 1
Service: 1
Breiera Dobyne
My first time visiting panda express and Jayah was amazing. She was super patient and helpful. Thank you Jayah!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Plate - 2 Half Sides
My favorite Panda Express in Champaign Urbana. Why did I not order the super greens before. They are great.
Atmosphere: 4
Food: 5
Service: 5
Why is AI taking over your customer service? What a joke
Atmosphere: 1
Food: 1
Service: 1
Customer service is bad and the quality of food is subpar compared to other ones in town. Employees get mad if you come in half an hour before closing and they skimp on the entrees every time we order. Last time our fried rice wasn’t even cooked and had raw vegetables in it
Atmosphere: 1
Food: 1
Service: 1
They've started using a robot to take orders in the drive through. It feels really demeaning and I may stop going simply because of this. Please stop with the AI and robots for everything
Atmosphere: 4
Food: 4
Service: 4
HOW IS IT 2pm AND BUSY AND THE EMPLOYEES REFUSED TO MAKE CHOW MEIN LIKE LITERALLY NO CHOW MEIN AND ACT AS IF ITS TOO MUCH TOO MAKE ANY 🤯 PLZ FIRE THE LAZY BUMS WHO WORK THERE‼️🤡🤡🤡🤡
Atmosphere: 1
Food: 1
Service: 1
I made a quick stop to pick up dinner. I ordered the customary sesame chicken, orange chicken, and sweet-and-sour chicken, along with crab rangoon and an egg roll to go.
Atmosphere: 4
Food: 5
Service: 4
Worse customer service
Atmosphere: 3
Food: 3
Service: 1
This was good, I would advise white rice or Lo mein, as there's something in the fried rice I detested. Still good for being chain Chinese fast-food.
Atmosphere: 4
Food: 3
Service: 4
For those in Champaign-Urbana seeking Panda Express, this location is highly recommended. The food consistently meets expectations, the portions are satisfying, and the establishment maintains a clean environment. It might be beneficial to consider adding changing tables to the restrooms.
Atmosphere: 3
Food: 4
Service: 4
Probably the worst Panda Express.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The drive through is always slow and workers are rude. Multiple times my order has had items missing and they skimp on the entrees.
Atmosphere: 1
Food: 2
Service: 1
Worst service never has anything on the menu and very stingy with the food would rather go all the way to Champaign and u have to wait 30 mins in the drive thru to be greeted
They were out of everything yet again. This seems to be a trend. Probably won't bother going back.
Food: 3
Service: 1
I ordered the Black Pepper Angus Steak, which costs $1.50 extra. When I opened the box, there were only two small pieces of beef, and the rest was just broccoli. I went to speak with the staff, but they told me this is “normal.” This is unacceptable for an upgraded menu item. I expected a reasonable portion of beef for the price. Very disappointed with the value and service.
Atmosphere: 1
Food: 1
Service: 1
My first time visiting panda express and Jayah was amazing. She was super patient and helpful. Thank you Jayah!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Plate - 2 Half Sides
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