Subway
2740 S Philo Rd Suite A, Urbana
(217) 344-9220
Recent Reviews
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Went to get subs at 7:45pm. The open sign was lit up, but the door was locked. Waited 10 minutes thinking employee was just in the bathroom even though there was no sign. Employee finally showed himself in the lobby just standing there and did not acknowledge us. Which is fine if you're closed, but I think a sign should be posted about the different hours and at the very least turn off the open sign.
Atmosphere: 1
Food: 1
Service: 1
This location is extremely unprofessional. An order I placed on the Subway App was accepted and then not made because the location closes early that day. Management has given me the run around for over two weeks and has still not issued my refund.
Atmosphere: 1
Food: 1
Service: 1
Online order promised in 15 minutes, ended up waiting 30. Slow, rude service. Bread tasted stale and one sandwich had burnt bread. Disappointing experience overall.
Atmosphere: 1
Food: 3
Service: 1
I have a food allergy. Older lady was very rude like I was putting her out. Attitude etc.Never again!
Odered footlong rotisserie chicken with provolone cheese and assorted veggies. The chicken or cheese was spoiled had to throw out sandwich tasted like sour milk.
Food: 1
Come in and visit them they make great subs and great staff and come and visit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oven Roasted Turkey & Ham, Personal Cheese Pizza, Cookies, Baked Lay's Original, White Chip Macadamia Nut, Egg & Cheese Wrap, Black Forest Ham for Kids
Don't honor coupons.
Atmosphere: 2
Food: 3
Service: 1
The sandwich that I ordered was great. But..the customer service is horrible. When my boyfriend and I entered the store. We spoke to both Women that were behind the counter. And they did not speak back. We should have left then. But..he really wanted Subway. I do but think we will be back. Customer Service is everything.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Cookies
Sign says they open at 8:30am. So does website and google.I was there close to 9am and they wouldn’t even unlock the door to tell me they’re still closed.
Healthy fastfood, great as an alternative to the world of burgers and fries. Love their protein bowls!
Vegetarian options: The salads and veggie sandwich are great options, especially if you can add cheese. I toast the cheese and bread then load up with Tomatoes and spinach and herbs...yum!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I was pretty impressed with my food. But they were unsure how to ring up my sandwich and ended up charging me more than they should have.
Atmosphere: 4
Food: 5
Service: 4
Great food. Lunch line slow. But it's lunch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Cookies
Ordered a #10 and apparently the description isn’t what you actually get. No lettuce or tomato when all I asked for was no onions. 10/10 don’t recommend.
Many of the staff members are rude and do not care about their work.
I understand your short help but when somebody gets a sandwich they at least got to be able to chew it my God the bread is like dry!!
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