I don’t know what is going on with the management at this restaurant but the sandwiches are rarely made correctly and the fries are usually cold. Obviously whoever is running this place sucks at it
Food: 1
Pamela k Sheppard
Chile was amazing fries were nice hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Kayne
Spent the last 20 minutes at the counter being ignored by the staff even though the store was empty They had like 5 employees working on door dash orders but not one of them would even look at us
Atmosphere: 3
Food: 2
Service: 1
Bobbie Cavner
I ordered from Uber and once again Wendy's made sure to mess it up. A son of a baconator extra mayo, I got no mayo extra ketchup. Gross thanks. Baked potato with cheese and bacon, add butter sour cream and chives. Yep you guessed it they charged me extra and I got no chives , no butter and a sour cream . Yep you messed that up also. A small chilli with crackers, onions, cheese, and sour cream. What did I get. Small chilli no crackers, sour cream and 11 hot sauces. For what I paid I could have gone to any other restaurant been served and had my order correct. Thanks for proving once again why we need to shut down all fast food. You don't take care of your buildings, your staff doesn't care and your quality sucks!
Food: 1
Service: 1
Lamaya Smith
The lady who took my order seemed like she was in a rush even though I was the only one in the drive through. “Anything els” it’s not the proper way to talk to a customer. They have a no refund policy but the food they gave me was old. The burger the nuggets maybe not the fries. But I can tell when food has been sitting out. Very careless. You have the whole shift to talk about your personal business. They rushed my order And I did not get a receipt.
Atmosphere: 1
Food: 1
Service: 1
Jz z4
The drive thru was great but we waited in the dining room line for 20 minutes before we left and went through the drive thru
Atmosphere: 1
Food: 5
Service: 1
Dave Vesely
Food fair. Rarely tastes fresh. Good deals in the app.
Atmosphere: 3
Food: 3
Service: 3
Salam Herbs
Doors are always locked with no sign of if or when the inside will open, so I don't know what's going on with this place. There were employees inside, they even came outside to smoke while I was there standing outside the door. After they went inside, I checked the door again, and it was still locked, so I don't know. Have to go to McDonald's next door, McDonald's is open.
Carrie Graves
Friendly staff! My order was correct and fresh! Great experience!!
Good service, food came out hot. They were short staffed but did everything they could to not let it show.
Atmosphere: 5
Food: 5
Service: 5
serdrena anderson
The customer service is getting better at this location. But, nothing beats the Champaign location when it comes to customer service!!!
Food: 4
Service: 4
LarryandS Jalomo
Visiting from out of state, we were there late that night. We ordered a Spicy Chicken Sandwich meal and it was The Best my husband had in years! Great service too. Just want to be sure that the crew working after 10pm gets a shout out. You all make a great Spicy Chicken Sandwich! California Wendy's could use some lessons from you all!!
I don’t know what is going on with the management at this restaurant but the sandwiches are rarely made correctly and the fries are usually cold. Obviously whoever is running this place sucks at it
Food: 1
Chile was amazing fries were nice hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Spent the last 20 minutes at the counter being ignored by the staff even though the store was empty
They had like 5 employees working on door dash orders but not one of them would even look at us
Atmosphere: 3
Food: 2
Service: 1
I ordered from Uber and once again Wendy's made sure to mess it up. A son of a baconator extra mayo, I got no mayo extra ketchup. Gross thanks. Baked potato with cheese and bacon, add butter sour cream and chives. Yep you guessed it they charged me extra and I got no chives , no butter and a sour cream . Yep you messed that up also. A small chilli with crackers, onions, cheese, and sour cream. What did I get. Small chilli no crackers, sour cream and 11 hot sauces. For what I paid I could have gone to any other restaurant been served and had my order correct. Thanks for proving once again why we need to shut down all fast food. You don't take care of your buildings, your staff doesn't care and your quality sucks!
Food: 1
Service: 1
The lady who took my order seemed like she was in a rush even though I was the only one in the drive through. “Anything els” it’s not the proper way to talk to a customer. They have a no refund policy but the food they gave me was old. The burger the nuggets maybe not the fries. But I can tell when food has been sitting out. Very careless. You have the whole shift to talk about your personal business. They rushed my order And I did not get a receipt.
Atmosphere: 1
Food: 1
Service: 1
The drive thru was great but we waited in the dining room line for 20 minutes before we left and went through the drive thru
Atmosphere: 1
Food: 5
Service: 1
Food fair. Rarely tastes fresh. Good deals in the app.
Atmosphere: 3
Food: 3
Service: 3
Doors are always locked with no sign of if or when the inside will open, so I don't know what's going on with this place. There were employees inside, they even came outside to smoke while I was there standing outside the door. After they went inside, I checked the door again, and it was still locked, so I don't know.
Have to go to McDonald's next door, McDonald's is open.
Friendly staff! My order was correct and fresh! Great experience!!
Atmosphere: 5
Food: 5
Service: 5
Chili was good. The burger was good. Very clean.
Atmosphere: 5
Food: 4
Service: 3
Restaurantji Recommends
Good service, food came out hot. They were short staffed but did everything they could to not let it show.
Atmosphere: 5
Food: 5
Service: 5
The customer service is getting better at this location. But, nothing beats the Champaign location when it comes to customer service!!!
Food: 4
Service: 4
Visiting from out of state, we were there late that night. We ordered a Spicy Chicken Sandwich meal and it was The Best my husband had in years! Great service too.
Just want to be sure that the crew working after 10pm gets a shout out.
You all make a great Spicy Chicken Sandwich! California Wendy's could use some lessons from you all!!
Atmosphere: 4
Food: 4
Service: 5
Undercooked nuggets.
They can't give any form of refund ^_^
Atmosphere: 1
Food: 1
Service: 1
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