Dunkin'
700 N Milwaukee Ave, Vernon Hills
(847) 233-1141
Recent Reviews
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My favorite place for a good coffee and ice cream
Atmosphere: 5
Food: 5
Service: 5
Dirty af! Not worth the stop.
Atmosphere: 1
Food: 1
Service: 1
Was placing my order and asked to have my drink with oat milk, lady at the counter literally just said “no” because the other worker was already making my drink before I could even finished ordering or paying. I asked again nicely if I could please have it with oat milk, and she called me stupid in Spanish. She said it to my face, out loud, and probably didn’t think I understood Spanish. Received my drink and it wasn’t even made with oat milk. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
So I ask the ladies at this dunkin donuts about why THE MANS BATHROOM IS CLOSE AND THE LADIES IS OPEN ? AND THEY SAID THEY DON'T KNOW LOL LIKE IS THAT EVEN BEEN EQUAL? FOR ME WAS A BIT DISRESPECTFUL BECAUSE I THOUGHT SOMEONE WAS USING IT AND I WAS STANDING THERE AND NOBODY SAID NOTHING TILL I ASK AND THEY GIVE ME THE KEY LIKE WHO DOES THAT LOL SO PATHETIC 🤷 IM NOT GOING THERE CAUSE APPARENTLY THEY DON'T TREAT MAN THE EQUAL FOR WHATEVER REASON SO.. AND I DIDN'T BUY NOTHING FOR THAT SO... WHATEVER
Atmosphere: 1
Food: 2
Service: 1
Can't speak or understand
Atmosphere: 1
Food: 1
Service: 1
Rude staff
Atmosphere: 2
Food: 3
Service: 1
Donuts are good, but they charge for water which is so cheap. Forget this place, I’ll go to any other establishment from now on. Penny pinchers. Maybe update your decor that looks like it’s been falling apart for years if you’re gonna do that
Lots of good memories here
Atmosphere: 5
Food: 5
Service: 5
The older man who served me was incredibly rude, I asked for a ice matcha latte and before I could make my changes to the drink he immediately just started making it without me even finishing the order and when he brought me a drink that I didn't want because he didn't allow me to breathe out a change request he had the audacity to look ANNOYED.
I ordered an Avocado toast that had the IDEA of being warm because he took no time to toast it. And when I asked for a 3rd time for him to add 2extra match scoops to my drink he HUFFED in annoyance because I wouldn't take a drink that was MILK with the thought if being green.
I was literally the only customer in the store at the time.
Atmosphere: 2
Food: 1
Service: 1
Very bad service, always in a bad mood
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Got the order wrong 3 times in a row! How dumb can you be. Asked for a bacon egg and cheese sandwich and got it wrong 3 times! How?!?
Atmosphere: 1
Food: 2
Service: 1
Pissed front desk and upset face. Needs customer service training. No receipt offered or given. Terrible.
Atmosphere: 1
Food: 2
Service: 1
Pissed front desk and upset face. Needs customer service training. No receipt offered or given. Terrible.
Atmosphere: 1
Food: 2
Service: 1
My daughter got sick ? vomited ?. They give us rotten donuts ?. She stayed sick ? since yesterday.
Atmosphere: 2
Food: 1
Service: 2
This has been the WORST experience I have experienced so far. The staff was rude and didn’t even fill up my SMALL iced coffee to the top. I’m sorry but if i’m paying for a coffee or anything in that matter it should be filled up to the top because thats what the other person would expect to if they were to go to a coffee shop or a restaurant with drinks. I have absolutely no words for this location, so crazy.
Atmosphere: 1
Food: 1
Service: 1
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