I came for a free 3000-point potato for a medium, but the small one seemed to have very few potatoes. It was obvious they don't like to comply with the points policy.
amie velez
Came here and ordered food after coming off of a long day of work. Food tasted like it had been sitting out for a while. I went outside to eat my food still parked RIGHT out the building and went to get a refill of my drink. A worker approached me in a very rude manner saying I wasn’t allowed to refill my drink(of WATER) once I left the building?? I payed for my food not even ten minutes ago and had my receipt but was told I had to throw the drink out regardless because I technically stepped out the building. Never coming back to this McDonalds ever again with how rude they were and the absolutely preposterous policy. I’ve never heard of any other chain restaurant doing this. Don’t recommend going here even if you need a quick bite. Just go to the Chick-fil-A across the street.
Atmosphere: 3
Food: 2
Service: 1
Michael Durkin
Good experience.
Atmosphere: 4
Food: 4
Service: 4
Amy Brisal
2nd time again that no one is in drive thru this morning as I’m waiting to pick up my order. Had to cancel it and leave since I waited 10 min
Atmosphere: 1
Food: 1
Service: 1
Mark Breen
Almost got my order right
Atmosphere: 1
Food: 2
Service: 3
Nathan Johnson
Clean, polite, with exactly what you expect, foodwise.
Atmosphere: 4
Food: 4
Service: 4
Amanda
I came early morning to get breakfast and ordered a sweet tea and got a regular tea but didn't notice until I drove away- no biggie initially. I just turned my car around and got back into like but when I get to the windows, the worker started to badger ME for ordering an unsweetened tea and that's why I got a regular tea. Never in my life before have I been scalded for something that was NOT my fault in any matter. I apologized if she heard me differently and she continues to argue with me. Even the number on this stupid Google site won't work so I can't call them about this crazy encounter. As a customer service worker myself I would NEVER blame my own mistake on a customer and am completely dumbfounded this happened. Then when I went to fill out the survey which I also never do unless the service is incredibly good or incredibly bad and let me tell you this was not incredibly good. They never gave me a receipt to show I was a customer. So now I'm in an even bigger dilemma. Thanks for nothing and starting my morning off awful mcdonalds!
Atmosphere: 1
Food: 3
Service: 1
Chris Gough
slowest mcdonald’s in america - 25 minutes for a mcdouble
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Quin O'Brien
Great service. My order was correct and quick. I liked the holiday decorations in the drive through.
Atmosphere: 5
Food: 5
Service: 5
Asan Gabs
Thank you, Aurora, for exemplifying what exceptional customer service looks like. You make a significant difference in the lives of those who walk through the doors of McDonald's. And thanks for the tea)
The friendliest McDonald’s I think I’ve ever been to. Awesome customer service. Daisy was really great!
Atmosphere: 5
Food: 5
Service: 5
Becky Santana
The nicest employees I've ever met in a McDonald's and I stop at A LOT of different McDonald's with my line of work. The manager stopped her break to come take our order, while we were waiting for a employee to come take our order because "we come first". That's top notch customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Agostino Agostino
Hey I always get my order wrong all the time this is drive-thru they are the worst
Atmosphere: 2
Food: 2
Service: 2
Abraham Lay
so clean and good customer service
Atmosphere: 4
Food: 5
Service: 5
kevins famechili
Thank you morning window lady for disgusting us with your vulgar attitude. I hope Corporate gives you some hard learned lessons in how to appreciate your job by greeting people with respect. You lost a customer and I hope you lose many more, Vernon Hills location
I came for a free 3000-point potato for a medium, but the small one seemed to have very few potatoes. It was obvious they don't like to comply with the points policy.
Came here and ordered food after coming off of a long day of work. Food tasted like it had been sitting out for a while. I went outside to eat my food still parked RIGHT out the building and went to get a refill of my drink. A worker approached me in a very rude manner saying I wasn’t allowed to refill my drink(of WATER) once I left the building?? I payed for my food not even ten minutes ago and had my receipt but was told I had to throw the drink out regardless because I technically stepped out the building. Never coming back to this McDonalds ever again with how rude they were and the absolutely preposterous policy. I’ve never heard of any other chain restaurant doing this. Don’t recommend going here even if you need a quick bite. Just go to the Chick-fil-A across the street.
Atmosphere: 3
Food: 2
Service: 1
Good experience.
Atmosphere: 4
Food: 4
Service: 4
2nd time again that no one is in drive thru this morning as I’m waiting to pick up my order. Had to cancel it and leave since I waited 10 min
Atmosphere: 1
Food: 1
Service: 1
Almost got my order right
Atmosphere: 1
Food: 2
Service: 3
Clean, polite, with exactly what you expect, foodwise.
Atmosphere: 4
Food: 4
Service: 4
I came early morning to get breakfast and ordered a sweet tea and got a regular tea but didn't notice until I drove away- no biggie initially. I just turned my car around and got back into like but when I get to the windows, the worker started to badger ME for ordering an unsweetened tea and that's why I got a regular tea. Never in my life before have I been scalded for something that was NOT my fault in any matter. I apologized if she heard me differently and she continues to argue with me. Even the number on this stupid Google site won't work so I can't call them about this crazy encounter. As a customer service worker myself I would NEVER blame my own mistake on a customer and am completely dumbfounded this happened. Then when I went to fill out the survey which I also never do unless the service is incredibly good or incredibly bad and let me tell you this was not incredibly good. They never gave me a receipt to show I was a customer. So now I'm in an even bigger dilemma. Thanks for nothing and starting my morning off awful mcdonalds!
Atmosphere: 1
Food: 3
Service: 1
slowest mcdonald’s in america - 25 minutes for a mcdouble
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Great service. My order was correct and quick. I liked the holiday decorations in the drive through.
Atmosphere: 5
Food: 5
Service: 5
Thank you, Aurora, for exemplifying what exceptional customer service looks like. You make a significant difference in the lives of those who walk through the doors of McDonald's. And thanks for the tea)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken
Restaurantji Recommends
The friendliest McDonald’s I think I’ve ever been to. Awesome customer service. Daisy was really great!
Atmosphere: 5
Food: 5
Service: 5
The nicest employees I've ever met in a McDonald's and I stop at A LOT of different McDonald's with my line of work. The manager stopped her break to come take our order, while we were waiting for a employee to come take our order because "we come first". That's top notch customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries
Hey I always get my order wrong all the time this is drive-thru they are the worst
Atmosphere: 2
Food: 2
Service: 2
so clean and good customer service
Atmosphere: 4
Food: 5
Service: 5
Thank you morning window lady for disgusting us with your vulgar attitude. I hope Corporate gives you some hard learned lessons in how to appreciate your job by greeting people with respect. You lost a customer and I hope you lose many more, Vernon Hills location
Atmosphere: 1
Food: 1
Service: 1
Loading...