The place is very noisy and crowded when it is full
Atmosphere: 3
Food: 5
Service: 5
Jacklynn Cunningham
I went in the drive thru so I can't say anything about the atmosphere. What I can say is that Portillos always had good food; I get hot dogs w/ everything on them (no peppers) and cheese fries. The line moved pretty quick and the workers were friendly. I would go again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Style Hot Dog Small French Fry, Chicago Dog, Cheese Sauce
Кристина Зинкевич
Fly in my cheeseburger ????!I feel disgustingFlyburger ??
Food: 1
Todd Poller
Italian beef was great along with the onion rings others in my party had the pasta and they said that was great also can't wait til they come to Des Moines Or surrounding metro area.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries, Chocolate Cake, Sausage, Onion Rings, Italian Beef Sandwich, Hot Peppers
Kia Yang
2.5/5 I feel cheated by the cost.I stopped by for lunch to grab a alfredo pasta with chicken to go. It cost about $17.00+ after tax.I was surprised how fast I got the food, after trying to eat it, it made sense.There was a lot of pasta, a plus. But barely any alfredo sauce. I tried digging to the bottom only to find nothing. Most of my pasta was barely covered in sauce. It's like they just ran it though a bowl of alfredo sauce and packed my food. They really need to add more alfredo sauce with the rest of the pasta. That's why it's called alfredo pasta. Not pasta dipped in alfredo sauce.The chicken was dry, more dryer than a chicken breast should be. It didn't help at all that the side if bread they gave me was pretty dry and hard to chew.Service was great.Great atmosphere. I usually love their hotdogs and Italian Beef. But I guess I'll avoid the pastas going forward.
Atmosphere: 5
Food: 1
Service: 5
Riley
The food here is always amazing. The staff is so friendly. Drive thru lines are quick and efficient. Dining inside is always a good time. They forgot small something in our order one time and we noticed it when we got home so we called and they gave us multiple free meals to make up for it. They always go above and beyond to make sure their customers and happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Salad, Chocolate Cake Shake, Chocolate Cake, Chicago Dog, Cheese Fries, Onion Rings, Italian Beef Sandwich
Don L
Nice Hilton property located conveniently just steps away from main tourist areas. Staff is excellent and aims to please.
Atmosphere: 5
Food: 4
Service: 5
Денис Макеев
Best burger in my life
Anita Willms
Make sure you ALWAYS check your bag before you leave. I have asked twice now if everything is in the bag without checking it because I rely on the employees to do their job, and I was missing something both times. The lady was too busy talking to make sure I had everything.
Food: 5
Service: 2
Recommended dishes: Sausage, Sauce
Tonya H
I love coming here every time I come to Illinois. The atmosphere is super cool, and the food is yummy. Celebrating the birth of my boy.
Good place to be with a few friendsSince the food is made to order takes little longer than usual. But will not miss an opportunity to ear
Atmosphere: 5
Food: 5
Service: 5
Dorothy Conway
Fresh cheese burger, hot crispy fries just the comfort meal I needed. The new salads look amazing. Next time chicken pecan or maybe the Greek salad. Thanks for keeping it fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Zoryna Hadzhuk
Obsessed with cheeseburgers ? ???Nice atmosphere, interesting interior!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
GEE WHIZZY
Was recently at this location and was honored to be served by Kisha. She was amazing and super nice she made me feel like family. She deserves a raise!!!!!
The place is very noisy and crowded when it is full
Atmosphere: 3
Food: 5
Service: 5
I went in the drive thru so I can't say anything about the atmosphere. What I can say is that Portillos always had good food; I get hot dogs w/ everything on them (no peppers) and cheese fries. The line moved pretty quick and the workers were friendly. I would go again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicago Style Hot Dog Small French Fry, Chicago Dog, Cheese Sauce
Fly in my cheeseburger ????!I feel disgustingFlyburger ??
Food: 1
Italian beef was great along with the onion rings others in my party had the pasta and they said that was great also can't wait til they come to Des Moines Or surrounding metro area.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Fries, Chocolate Cake, Sausage, Onion Rings, Italian Beef Sandwich, Hot Peppers
2.5/5 I feel cheated by the cost.I stopped by for lunch to grab a alfredo pasta with chicken to go. It cost about $17.00+ after tax.I was surprised how fast I got the food, after trying to eat it, it made sense.There was a lot of pasta, a plus. But barely any alfredo sauce. I tried digging to the bottom only to find nothing. Most of my pasta was barely covered in sauce. It's like they just ran it though a bowl of alfredo sauce and packed my food. They really need to add more alfredo sauce with the rest of the pasta. That's why it's called alfredo pasta. Not pasta dipped in alfredo sauce.The chicken was dry, more dryer than a chicken breast should be. It didn't help at all that the side if bread they gave me was pretty dry and hard to chew.Service was great.Great atmosphere. I usually love their hotdogs and Italian Beef. But I guess I'll avoid the pastas going forward.
Atmosphere: 5
Food: 1
Service: 5
The food here is always amazing. The staff is so friendly. Drive thru lines are quick and efficient. Dining inside is always a good time. They forgot small something in our order one time and we noticed it when we got home so we called and they gave us multiple free meals to make up for it. They always go above and beyond to make sure their customers and happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Salad, Chocolate Cake Shake, Chocolate Cake, Chicago Dog, Cheese Fries, Onion Rings, Italian Beef Sandwich
Nice Hilton property located conveniently just steps away from main tourist areas. Staff is excellent and aims to please.
Atmosphere: 5
Food: 4
Service: 5
Best burger in my life
Make sure you ALWAYS check your bag before you leave. I have asked twice now if everything is in the bag without checking it because I rely on the employees to do their job, and I was missing something both times. The lady was too busy talking to make sure I had everything.
Food: 5
Service: 2
Recommended dishes: Sausage, Sauce
I love coming here every time I come to Illinois. The atmosphere is super cool, and the food is yummy. Celebrating the birth of my boy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Another good experience.
Food: 5
Service: 5
Recommended dishes: Fries, Chocolate Cake, Lemon Cake, Cheese Fries, Italian Beef Sandwich
Good place to be with a few friendsSince the food is made to order takes little longer than usual. But will not miss an opportunity to ear
Atmosphere: 5
Food: 5
Service: 5
Fresh cheese burger, hot crispy fries just the comfort meal I needed. The new salads look amazing. Next time chicken pecan or maybe the Greek salad. Thanks for keeping it fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Obsessed with cheeseburgers ? ???Nice atmosphere, interesting interior!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Cheeseburger
Was recently at this location and was honored to be served by Kisha. She was amazing and super nice she made me feel like family. She deserves a raise!!!!!
Atmosphere: 5
Food: 5
Service: 5