Starbucks
271 W Townline Rd Suite 100, Vernon Hills
(847) 918-0376
Recent Reviews
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Shout out to Miles. I sat here and watched her make so many drinks on her shift alone. She greeted me when I walked in and was super kind. Thank you! She was such a sweet heart.
Atmosphere: 5
Food: 5
Service: 5
Order was wrong and our order was not made right
Atmosphere: 2
Food: 2
Service: 2
Good coffee
Atmosphere: 5
Food: 5
Service: 5
Rude lady at window. Drink not filled to top- about 1.5in of room.
This is by far one of the best Starbucks around! Their customer service is great! They always get my drink correct the first time. Employees here are definitely trained well.
Atmosphere: 5
Service: 5
Pretty good, kinda disappointed the menu doesn’t change much, only seasonal stuff but overall good 👍
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service. They keep the line moving in the morning. The indoor dining area is a little small, but the outdoor seating is nice.
Atmosphere: 4
Food: 4
Service: 5
what the helly
Atmosphere: 3
Food: 1
Service: 1
I purchased two bags of coffee beans from this location and asked the Barista to ground them somewhat course as my espresso maker at home doesn't do well with fine grounds only to get home and realize both bags were ground too fine. I took them back to see if they might be able to rectify my issue and was refused even though I had proof of purchase within the app. The shift lead insisted that I needed a paper receipt as if the digital one in the app was not enough. Really disappointed by the lack of customer service at this location specifically.
Friendly
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Loved this place but lady in drive thru rubbed dog and around the dog mouth then proceeded to make my drinks without washing hands. Asked for different tops and young boy said they can’t take the drinks back. Happened 06/10/2025 at 11:35am
Every time I come to this location, they’re always pleasant and helpful! My drinks are always delicious!
Atmosphere: 5
Food: 5
Service: 5
Drinks are fine but every single time I come here it’s SLOW. Even with off hours and pickup orders, I’m waiting significantly longer in comparison to other locations. I get if the drive thru is busy or during a rush, but at 6 pm…?
Service: 2
Drinks were great here. Oatmilk brown sugar shaken expresso and iced Chai latte with oatmilk.
Food: 5
Service: 5
The music is at all times at high volume. It feels like you are going to a rave party or a reggaeton dance club. The tables are often dirty, even if it is not busy. I used to love to go to starbucks for coffee and stay to work and have lunch, but I see that the spirit of a true coffeeshop is gone. Sad.
And it's always freezing with AC that your fingers become popsicle
Atmosphere: 1
Food: 4
Service: 1
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