Tangled Roots Craft Beer & Kitchen

First time visiting, and we’ll definitely be back. Nice inviting atmosphere and great service. Our server Nate recommended the salmon, which was delicious!

What a great addition to Vernon Hills! Stopped by for lunch today, the shrimp salad with honey-lime vinaigrette is a must try!! Great atmosphere and vibe, impeccable service!!

Host was rude and inconsiderate

Atmosphere: 1

Service: 1

Had brunch there the first time and it was excellent!!!

The food was filling and delicious and the drinks were strong and artisanally crafted.

I had the carne asada burrito with mimosas recommended by our friendly and knowledgeable waiter Justin. I had like 4 different kinds lol

I think everyone should check this place out! It's way better than some nearby places

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tater Tots

Very good Hawaiian burger on special...mozzarella ball was good, vodka sauce with it was great! Pretzel was very good, but the cheese....MMMMM, wish I could post the Homer drooling meme. Sell the cheese please!!!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Bavarian Pretzel

I love the specials, there is always something new to try. I am a bit claustrophobic, the high ceilings and open industrial windows make it easy to relax. I've been here four times and the service is always been wonderful.

Atmosphere: 5

Food: 5

Service: 5

Great server, Nate B., very knowledgeable and welcoming. Love loved the beer

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Flights of Beer

Amazing restaurant! Beer, food and especially the employees are top rate!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Cheese, Hamburger, Flights of Beer

Good craftbeer and decent food.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Flights of Beer

My husband and I were so excited to try this new brewery. Unfortunately, we weren’t acknowledged from the moment we sat down. We waited 20 minutes and ended up leaving because nobody helped take our order. People sat around us and were immediately helped. Just not us. Not even a glass of water.

Amazing place with friendly staff and amazing beers and cocktails!

Atmosphere: 5

Food: 5

Service: 5

My wife and her coworkers were grossly mistreated by their server and general manager at this establishment today. She was overcharged for a drink she didn't order. When the manager was called to resolve the error, he was rude and insinuated one of her coworkers was drunk. All the coworker drank was water. This restaurant is not recommended unless the general manager and staff apologize, are fired, or resign.

Atmosphere: 3

Food: 4

Service: 1

My experience immediately started with the waiter saying how much harder it will be for him now because we “switched” seats. And by switching seats he meant the fact that 2 additional people came, myself and someone else, and simply joined our group that it would now be more difficult because we wanted separate checks. The same waiter then mentioned to another person who had just joined that it would be so much easier if it were one check. Absolutely, it would have been but he already knew we weren’t doing that so not sure why he had to voice his displeasure again! Then my friend got her check and was charged for 2 drinks when she only got 1 and she was charged full price because she ordered TWO MINUTES before happy hour started. So when I questioned it, he sensed my frustration, especially after the other 2 comments, and asked if there was a problem. I then went into the issue and how rude it was to make 2 customers feel like a burden and then want to leave right after walking in. He denied having an issue and got a manager. The manager was worse. I get standing up for your people, but we were the ones made to feel as if we should leave, and we are paying customers. The manager then proceeded to say how busy the waiter was because he had two other tables. Ok, so clearly he could only handle 4 tables at a time. At this point I’m pretty heated because he’s making excuses for his employee who was in the wrong. He then tells us that he commends us for our line of work, but he’s really not liking my attitude. After some more words being exchanged he leaves. He then comes back to tell us that the Crumble Cookies we had would not be allowed in next time. Mind you, we were there for over an hour and a half by this point and we had the cookies for our other friends birthday. When he was explaining why I said not to worry because we wouldn’t be coming back. He basically brushed me off my saying that’s fine, but continued telling her why they aren’t allowed, which was BS because it’s not like we were going around sharing it with the other customers, and I’ve been to a billion places and they allow birthday treats. Finally, one of us said that birthday crumble cookies never allowed on birthdays anyway (meaning our friends shouldn’t have even gotten them) jokingly and the manger walks back over and says excuse me as if he were reprimanding us or like we were going to be afraid to tell him. I will NEVER return and will be letting everyone I know to stay as far away from this place as possible!!!

Service: 1

Unfortunately, this restaurant cannot handle large groups, and they told us as much. The food was good! I would come back again if it weren't for terrible service and combative, rude staff. Maybe I can return in the future when there's better waitstaff/management.

Atmosphere: 3

Food: 3

Service: 1

A beautiful and convenient place with very kind staff but totally underwhelming food. The drinks were the only items we finished.

Atmosphere: 4

Food: 2

Service: 5