Baskin-Robbins

469 W Liberty St, Wauconda
(847) 487-6880

Recent Reviews

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D Day

My wife daughter and I all got very ill from eating ice cream here. It looked dirty in n side but we still got ice cream. Guess we got what we deserved by staying and eating there. The health department needs to pay this place a visit. Real dump!!

C B

If I could give a 0 star I would. The customer service was the worst I have ever experienced. The workers were unprofessional and had non workers mess around in the store. The worst place I have ever been to.

Jonathan

the service is so bad they just looked at us and didn’t say nothing and they saw us but didn’t say nothing

Sean S

Stood at register for 8 mins, no one even came to the counter. So much for a purchase. I guess they only do drive thru.

Tommy Baldocchi

Website and door show closing at 10pm.To my despise the lights were on and the worker had the doors locked by 9:30pm. All I wanted was some cookie dough ice cream. The employee would also not answer the door. Very poor service.

Sean Scott

Stood at register for 8 mins, no one even came to the counter. So much for a purchase. I guess they only do drive thru.

Jeff Malinowski

Ordered 3 shakes, paid $26 for 3 cups of milk. I went in to complain and I still got 3 cups of milk. The guys working said they didn't know how to make a shake or what to do.

Carly Burgeson

If I could give a 0 star I would. The customer service was the worst I have ever experienced. The workers were unprofessional and had non workers mess around in the store. The worst place I have ever been to.

Jackie J

Stale cone and ice in the ice cream, the kind that occurs when ice cream has melted a bit and then been re-frozen also known as freezer burn. Disappointing.

Andrea Harrison

The hours on the door clearly stated open till 9. When we went to open the door it was locked and the employees friends who were sitting inside had to unlock the door for us. After finally getting our orders we were then told the inside closes at 7 and we would have to leave. We (as paying customers) had to leave and eat our icecream in the car while his friend still remained inside. Bad customer service and people who just don't care about doing their job.

Virgil Roland

Extremely rude employees the guy at the window had long hair using profanity Pathetic I’ll never go back

Jackie Jones

Stale cone and ice in the ice cream, the kind occurs when ice cream has melted a bit and then been re-frozen also known as freezer burn. Disappointing.

Millie Villafane

Very rude employees. You can tell

Agape Ministry Ministerio Agape

Awesome

Theresa Viero

Very Helpful, Great Service.

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