My fiance went to this restaurant and use my debit card to get me and my daughter and himself some food and returning with the food I started feeling sick after eating the entire burger and fries and everything including my own daughter I got severe food poisoning to the point where I'm in the hospital and yeah I'm still in Advocate Good Shepherd in the hospital suffering because I'm so severely sick I could have almost died so if I wasn't anybody I would give this place a really bad review and call corporate
Atmosphere: 1
Food: 1
Service: 1
Lynn Ellen
Ashley helped me choose exactly what I wanted & she was so extremely friendly!! The frozen pineapple float machine was broken, but right when it became working again, Ashley personally made me the frozen pineapple float (which i did pay for) & brought it to me. Thank you so much Ashley for being such a sweetheart!!! I felt great when I was there thanks to Ashley ♡
Atmosphere: 5
Food: 5
Service: 5
Taylor White
Just go somewhere else, took over 20 mins to get a simple order and it was all wrong, the place wasn’t even busy. You can tell nobody knows what’s going on. Wasted my entire lunch break too.
Atmosphere: 1
Food: 1
Service: 1
Thomasa4w Lopez
I am sorry wont cut it! Getting wrong order for 2nd time.. The manager just tells me I am sorry.Then the rude cashier said thats my mom she works 70 hours! CASHIER WAS RUDE! LOST ME! I WILL GO TO OTHER BURGER KINGS THAT MAKE MEALS RIGHT!
Atmosphere: 5
Food: 5
Service: 1
Carlos Aranda
Best Whopper ever👌
Atmosphere: 5
Food: 5
Service: 5
Emma Chandler
This is the only BK I’ll come to, food is always fresh & good. I usually see Ashley on the window and she is sooo sweet, remembers me every time and just brightens my day. Will keep coming for as long as she is here!
Food: 5
Service: 5
Joe Fromil
Always fresh good tasting food staff is very nice too
Atmosphere: 4
Food: 5
Service: 5
Jeremiah Hall
This is another clean place to eat! I have yet to experience cold food or stale french fries from here. I also appreciate the kindness of the staff!!
Atmosphere: 5
Food: 5
Service: 5
Karen Savord
Cleanest Burger King We’ve ever been to! Beautifully kept, joyful service, food quality was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
SR
I used the Burger King app to place an order for myself and a coworker in advance for drive-thru pickup. I was already running a bit behind, so I was counting on a smooth experience — unfortunately, that wasn’t the case.
Right away, I noticed something was off. I received my email confirmation at 21 minutes past the hour (the actual time I placed the order), but the app showed that the order was placed at 13 minutes past and would be ready by 15 past — somehow 6 minutes before I actually ordered it. The app also showed only a 2-minute prep time, even though it initially flashed an estimate of 5–7 minutes.
By the time I arrived (10 minutes later), the restaurant and drive-thru were completely empty. Despite that, my order hadn’t even been started. I watched as the lone employee kindly and efficiently prepared everything from scratch only after I got to the window.
This defeats the whole purpose of ordering ahead — it added stress instead of saving time. On top of that, the rewards points expire, which makes them feel more like a gimmick than a true benefit.
That said, the food was good, and the employee working was absolutely wonderful — warm, friendly, and professional. She deserves 5 stars on her own. But overall, the experience was disappointing.
Burger King, please fix the app and ordering system — it could be such a helpful tool if it actually worked as intended.
The general manager is so nice and the food is always fresh!
Atmosphere: 5
Food: 5
Service: 5
Kimberly Torres-Pacheco
Every time I go to this location the food is fresh and the staff is so friendly and fast. You can tell that there’s a huge passion for perfection from the general manager. She goes up and above to ensure that her store is clean, her food is excellent and her service is implacable.
Atmosphere: 5
Food: 5
Service: 5
jordan j
Friendly service, very nice Friendly staff
Atmosphere: 5
Food: 3
Service: 5
Rey Guerrero
This is the only Burger King that I will go to because of the customer service is excellent. The food is fresh. Every time I walk in there’s always a smell in everybody’s face they know customers by the first name. Ashley and Patty are very great with customer service and always greeting people with a smile. I will not trade this place for another one. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Emmanuel Jernigan
Sandwich was correctly done and the sides were freshly made and hot.
My fiance went to this restaurant and use my debit card to get me and my daughter and himself some food and returning with the food I started feeling sick after eating the entire burger and fries and everything including my own daughter I got severe food poisoning to the point where I'm in the hospital and yeah I'm still in Advocate Good Shepherd in the hospital suffering because I'm so severely sick I could have almost died so if I wasn't anybody I would give this place a really bad review and call corporate
Atmosphere: 1
Food: 1
Service: 1
Ashley helped me choose exactly what I wanted & she was so extremely friendly!! The frozen pineapple float machine was broken, but right when it became working again, Ashley personally made me the frozen pineapple float (which i did pay for) & brought it to me. Thank you so much Ashley for being such a sweetheart!!! I felt great when I was there thanks to Ashley ♡
Atmosphere: 5
Food: 5
Service: 5
Just go somewhere else, took over 20 mins to get a simple order and it was all wrong, the place wasn’t even busy. You can tell nobody knows what’s going on. Wasted my entire lunch break too.
Atmosphere: 1
Food: 1
Service: 1
I am sorry wont cut it! Getting wrong order for 2nd time.. The manager just tells me I am sorry.Then the rude cashier said thats my mom she works 70 hours! CASHIER WAS RUDE! LOST ME! I WILL GO TO OTHER BURGER KINGS THAT MAKE MEALS RIGHT!
Atmosphere: 5
Food: 5
Service: 1
Best Whopper ever👌
Atmosphere: 5
Food: 5
Service: 5
This is the only BK I’ll come to, food is always fresh & good. I usually see Ashley on the window and she is sooo sweet, remembers me every time and just brightens my day. Will keep coming for as long as she is here!
Food: 5
Service: 5
Always fresh good tasting food staff is very nice too
Atmosphere: 4
Food: 5
Service: 5
This is another clean place to eat! I have yet to experience cold food or stale french fries from here. I also appreciate the kindness of the staff!!
Atmosphere: 5
Food: 5
Service: 5
Cleanest Burger King We’ve ever been to! Beautifully kept, joyful service, food quality was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
I used the Burger King app to place an order for myself and a coworker in advance for drive-thru pickup. I was already running a bit behind, so I was counting on a smooth experience — unfortunately, that wasn’t the case.
Right away, I noticed something was off. I received my email confirmation at 21 minutes past the hour (the actual time I placed the order), but the app showed that the order was placed at 13 minutes past and would be ready by 15 past — somehow 6 minutes before I actually ordered it. The app also showed only a 2-minute prep time, even though it initially flashed an estimate of 5–7 minutes.
By the time I arrived (10 minutes later), the restaurant and drive-thru were completely empty. Despite that, my order hadn’t even been started. I watched as the lone employee kindly and efficiently prepared everything from scratch only after I got to the window.
This defeats the whole purpose of ordering ahead — it added stress instead of saving time. On top of that, the rewards points expire, which makes them feel more like a gimmick than a true benefit.
That said, the food was good, and the employee working was absolutely wonderful — warm, friendly, and professional. She deserves 5 stars on her own. But overall, the experience was disappointing.
Burger King, please fix the app and ordering system — it could be such a helpful tool if it actually worked as intended.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
The general manager is so nice and the food is always fresh!
Atmosphere: 5
Food: 5
Service: 5
Every time I go to this location the food is fresh and the staff is so friendly and fast. You can tell that there’s a huge passion for perfection from the general manager. She goes up and above to ensure that her store is clean, her food is excellent and her service is implacable.
Atmosphere: 5
Food: 5
Service: 5
Friendly service, very nice Friendly staff
Atmosphere: 5
Food: 3
Service: 5
This is the only Burger King that I will go to because of the customer service is excellent. The food is fresh. Every time I walk in there’s always a smell in everybody’s face they know customers by the first name. Ashley and Patty are very great with customer service and always greeting people with a smile. I will not trade this place for another one. Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Sandwich was correctly done and the sides were freshly made and hot.
Atmosphere: 5
Food: 5
Service: 5
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